What To Do After a Building Backup
Sewer system example
What To Do After a Building Backup
- Safety first
Standing water in your building can be dangerous. Do not enter the area if the water level has reached any electrical connection, extension cord, or electrical outlet.
- When in doubt, turn off your power supply
When in doubt, turn off the power supply to the affected area of your home. Turn off the gas to your hot water heater.
- Call MSD's 24-hour Emergency Hotline at (314) 768-6260
We will send a maintenance crew to your home to determine the cause of the backup.
- Cleaning it up
Raw sewage and flood waters contain bacteria, fecal matter, viruses, and parasites that can cause illness. To protect your family's health, you'll want to remove any contaminated items and clean the affected area as soon as the water recedes. MSD's Building Backup Brochure and Clean Up Guide will show you how to get started. But be careful! If you choose to do it yourself, you'll want to take the appropriate safety precautions.
- Who pays the bill?
Whether or not MSD or your private insurance will reimburse you for your losses depends on the cause of the flooding.
If the problem is caused by a public sewer line, an MSD crew will make the necessary repairs to the sewer and arrange for an insurance adjuster to visit your home and verify your damages. We have insurance programs that can reimburse some or all of the costs associated with backups caused by public sewer lines.
If the problem is caused by the line from your home to the street: These lines are your private property. MSD's insurance programs will not cover backups caused by them. We suggest you contact your homeowners/renters insurance agent to learn more about the coverage you may have.Information from Metropolitan St. Louis Sewer
Odor Removal and Deodorization
We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.
- Odor Removal and Deodorization
- Air Scrubbers and Fogging Equipment
Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.
- Antimicrobial and Antibacterial Treatments
- Sanitizing and Disinfectant Treatments
Carpets and Upholstery Cleaning
Carpet cleaning heroes.
Did you know that SERVPRO of South Chesterfield Wildwood does carpet cleaning. Our crews are IICRC certified to handle carpet cleaning.
Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.
Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.
Need Carpet or Upholstery Cleaning?
Call Today – (636) 537-5400
Commercial Cleaning Services
Call us today for your cleaning needs.
If you are a business owner, or run a particular business that receives a lot of visitors and foot-traffic, you know how important it is to keep your business looking clean and in good shape. A lot of times, you don't have the time to worry about the common wear and tear that gradually soils your office.
When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of South Chesterfield Wildwood for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.
SERVPRO of South Chesterfield Wildwood offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:
- Air Ducts and HVAC
- Biohazard and Sewage
- Trauma and Crime Scene
- Carpet and Upholstery
- Drapes and Blinds
- Ceilings, Walls, and Hard Floors
- Odor Removal and Deodorization
Causes of Commercial Water Damage
Working together is our goal.
When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms.
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings.
1. Malfunctioning sprinkler systems
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
2. Damaged appliances and equipment
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
3. Broken pipes and plumbing
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result.
4. Backed up sewer lines
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.
Most Common Causes of House Fires
Be prepared for what ever happens.
Here are top 5 most common causes of house fires as identified by the National Fire Protection Association.
From 2007-2011, the NFPA says there were an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. That is an average of 29 candle fires per day.
- Never leave a candle burning near flammable items.
- Never leave a candle burning in a child’s room or an unoccupied room.
- Make sure candles fit securing into candle holders so they won’t tip over.
- Blow out any candles before leaving a room or going to sleep
While the number of fires caused by smoking is trending downward, the NFPA found that there were still an average of 17,600 related fires per year resulting in 490 deaths and more than $516 million in property damage.
- If you smoke, consider smoking outside.
- Use wide, sturdy ashtrays to catch butts and ashes.
- Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
- Don’t smoke in bed, when you’re tired or around medical oxygen.
- Electrical & Lighting
According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.
- Don’t overload outlets or electrical cords.
- Make sure you have the right cord for the job – inside cords for inside, heavy duty/outside cords for outdoor use.
- Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.
- Consider having an electrician perform an annual checkup of your home’s wiring.
- Dryers & Washing Machines
Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage.
- Clean the lint screen frequently and don’t run the dryer without it.
- For gas and propane dryers, make sure there aren’t any leaks in the lines.
- Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
- Clean the vent pipe and the area where the screen is housed.
- Keep the area around the dryer free of combustible materials.
From 2007-2011, NFPA says there were an average of 22,600 fires per year caused by lightning strikes.
- Stay away from doors and windows during an electrical storm.
- Do not use corded phones, computers, TVs or other electrical equipment during storms.
- Unplug major electronics – TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.
- Avoid plumbing such as sinks, baths and faucets during a thunderstorm.
Have Questions? Call Us Today – (636) 537-5400
Impact of Fire Damage on Your Property
Fires cause unforeseen damage to your home!
Fire damage can have a detrimental impact on a person’s life. Whether there is a fire in home, or a fire in business, fire loss can be heart breaking. Soot damage and some damage can ruin so much of a person’s home. Not only is the fire itself terrible and devastating, but the actual fire cleanup can be awful as well. If a fire has recently occurred and caused commercial fire damage, or if the fire damage occurred die to a fire in home, this article is here to help you determine the best ways to address the aftermath.
First before any fire cleanup can occur it’s important to make sure that the fire in home or the fire in business is no longer a safety risk, especially if there was commercial fire damage. The local fire department can determine whether there is still a health risk in returning to cleanup the fire damage, the soot damage, or the smoke damage that has occurred. Fire loss is no laughing matter and should be addressed sagely and carefully.
Once you have had the notification that it’s now safe to enter your home to start the cleanup process, the actual soot damage, smoke damage, and amount of fire loss can be appraised. This can help to get the fire cleanup process settled so that you know the extent of the damage and make a plan to combat the fire damage. Before anything it’s important to stat ti our out the building, whether the damage was from a fire in home, or a fire in business. This will help the air quality and allow the prices of the cleanup of the soot damage or smoke damage to begin.
To start cleaning the soot damage and smoke damage it is absolutely crucial to make sure the air quality is fine before you begin, because too much smoke can have a detrimental impact on your heath. To begin this fire cleanup from the fire in home, fire in business, or commercial fire damage, you will need protective frat such as rubber gloves and eye protection. A bucket and spine will also be needed so that the soot damage can be scrubbed off from the walls. There are cleaning solutions that are available commercially to help you with this project. To make extra sure that the air quality is suitable it may be necessary to open a window. This is to ensure the air quality is not impacted by any apsidal smoke, and the air quality is not impacted by the cleaning agents being used.
After the walls have been cleaned the fire cleanup from other areas can being. Now the fire loss impact must be determined, and the items from the fire loss must be cleaned or discarded if they are beyond repair. This fire cleanup hopefully will not be too substantial, but it may be. If there is a large scale of destruction to may be a better idea to call professionals who can evaluate the damage and clean the mess for you. However, even if there was a fire in business or commercial fire damage you may be able to take care to the situation yourself be removing the soot form the commercial fire damage with a vacuum cleaner and rags.
Have Questions? Call Us Today – (636) 537-5400
Keep Mold and Moisture Out of Your HVAC System
Keeping the system clean is a healthy system.
In the warm summer heat, it's easy to build up moisture; especially when it gets sticky, muggy and humid. When this happens, you naturally crank the A.C., reach for something cold, and kick back in your lazy chair. The problem is, when you're relaxing and enjoying the nice cold breeze, mold is spreading through your ducts, vents, and HVAC system, leaving a nasty haze of mold that you can smell all over the house. If you're running a business, your customers could smell it too- which is why you should always call our service professionals to deal with the problem as soon as possible.
How Does Mold Get in The HVAC System?
Mold damage in Lee's Summit is no laughing matter. Mold, fungus, and other bacteria are in their perfect environment when they're trapped in your HVAC system. It's dark, warm, moist, closed in, and humid, meaning that spores can grow practically unabated. You'll notice more and more scent as heat and humidity is generated from outside and pulled through your ducts.
When this moist air gets in your air system, it collects within and above your HVAC units. At this point, the spores of mold and other fungi easily rise through the air, setting up colonies as your condenser forces them up through the duct system. These aren't the only cases of mold that we've seen at SERVPRO; we've seen mold stick to people's clothes or shoes, and it's all brought inside by excess humidity caused by rainfall.
Here Are a Few Tips on How to Remove Mold From Your HVAC System
1. Continue to clean and maintain your HVAC system, even when you aren't using it. Check the ducts for wet spots, and regularly check and maintain your HVAC filter.
2. Double check the drainage systems on your HVAC for mold. Allow for "dry-out" areas where the drainage comes out to prevent excess moisture.
3. Get dehumidifiers for your home. They are ideal for collecting excess humidity, and they help with the temperature inside your house, too.
4. Always insulate your pipes, walls, and ceilings. Use caulking for cracks to control cracks and leaks.
5. Contrary to common beliefs, keep your windows closed when it's hot outside. Humidity, dust, and dampness easily travel inside.
Warning Signs of Mold
Best to keep it dry.
Nothing sends shivers through a homeowner's spine like mentioning the word "mold." Not only can it cause damage to your home and make it hard to sell, it also can be a health hazard to you and your family. Here are three warning signs of this insidious fungus that you don't want to ignore:
1) Water spots
Any wet spot in your home can be a potential sign of fungus growth. This can include water spots on your ceilings or walls, or on floors in your basement or crawlspace. If you find evidence of water spots, you need to find the potential moisture source and get it taken care of promptly. Using a highly-recommended remediation company like SERVPRO of South Chesterfield Wildwood is the best option.
If you find a spot on a wall or floor that's discolored, it is a potential sign of mold. Discoloration that is green or black is a definite warning sign of fungus growth. However, any discoloration can mean growth is present, even if it isn't of the tell-tale colors.
3) Bad smell
If you have fungus growth in your home, it can cause a bad smell. Depending on the type of growth and how much of it you have, you could have a very strong smell or one that is faint. It can smell musty or earthy, or it can produce a smell that is more pungent. Any bad smell needs to be investigated.
Mold can be harmful and is not something to be ignored. If you experience any of these warning signs, call SERVPRO of South Chesterfield Wildwood to investigate. Our staff receives extensive training on how to effectively deal with mold infestations. We also have the equipment and start of the art techniques to carry out remediation tasks and keep your home safe and clean.
Storms: Are You and Your Family Ready
Always Have A Plan
When the weatherman says take cover because there’s a hurricane on its way, the last thing you need to worry about is storm preparation. A little effort now, before disaster strikes, can bring peace of mind and yield big savings in the future. Here are some tips to help you plan ahead, so that you won’t have to face storms unprepared.
- Check your insurance policy to make sure it reflects the present state of your home. Think about adding flood insurance, as well as coverage for extra living expenses in case you are unable to stay in your home immediately after a storm.
- Making a home inventory is a critical component of storm preparation since it will make filing a claim easier and save time. Document the contents with a video camera or some other inventory tool. Retain receipts for any valuable items and consider getting separate coverage for these.
- Make an emergency supply kit containing basic survival items. This should include a 2-week supply of water and non-perishable, ready to eat food for each member of the family, as well as pets. If you need to evacuate your home, you’ll want a three-day supply of the same.
- Storm preparation must also include an evacuation plan.
- Gather important documents to take with you – for example, personal ID or driver’s license, insurance policies, social security cards, marriage and birth certificates, etc.
Contact our emergency restoration specialists at SERVPRO when fire or water damage occurs in your business or home. We’ll start your journey to a full recovery with our vast experience and state-of-the-art equipment, and we’ll work with your insurance company.
When Storms or Floods hit. SERVPRO is ready!
Ready for what ever happens.
SERVPRO of South Chesterfield Wildwood specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.
Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.
Resources to Handle Floods and Storms
When storms hit Chesterfield, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,800 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.
Have Storm or Flood Damage? Call Us Today 1 (636)-537-5400