What our Customers say...

Testimonials

Recently moved into a new house and had Mike and the crew come over for air duct cleaning. I do not think the previous homeowner had ever cleaned the air ducts. Mike's crew came in and made sure to make them look brand new again. If your looking for honest, hard-working, and a caring company choose SERVPRO South Chesterfield/ Wildwood. Would definitely recommend to family and friends!

SERVPRO in Chesterfield rocks! Fast response time and my clients love them!

We recently had a small kitchen fire started from our oven. We were looking for recommendations when a friend suggested that we call SERVPRO South Chesterfield because they were very pleased with the service they had received when using them. So we did. They were very understanding during our initial call as they took our information and scheduled with us to be at our home that same day. Their assessment was very accurate and they even spoke with our adjuster to authorize the cleanup. SERVPRO was very thorough and efficient in their process and I was very comfortable allowing them to handle our claim. I am back to cooking again in my kitchen and I would highly recommend them to anyone who finds themselves in such a need.

I’ve used Mike and his crew for three floods now (yes, I said three! Lol) and each and every time I’ve called he’s always been ready to go whenever/wherever I’ve asked. They know just what to do and how to handle all of it so you don’t have to. Which is wonderful when you’re overwhelmed and you have no idea where to even begin sometimes. They’re professional and efficient and I would’ve not known what to do without them. They’re simply awesome and have saved me time and time again!

They have handled water remediation for countless sewer back ups, broken water lines and other floods. SERVPRO of South Chesterfield Wildwood has been my only choice.

Water heater broke and flooded carpet. Clean up was quick and very neat professionally done. Would recommend SERVPRO of South Chesterfield Wildwood to anyone.

In 2008 SERVPRO of Chesterfield Wildwood handled the pack out, water and mold remediation and building restoration for 24 retail tenants in our Florissant, MO shopping center that was flooded by Cold Water Creek. The entire 186,000 square foot retail shopping center was flooded from 6 to 24 inches displacing 24 retail businesses.  Mike Williams brought in other SERVPRO franchises to supplement their crew for this massive project.  The Williams brothers are mold remediation experts and they passed every inspection from City authorities to insurance companies. They handled all of the paperwork and FEMA documentation and supervised every crew on the jobsite.  They know how to handle large claims. Very thankful for them getting us through such a tight spot. 

SERVPRO of South Chesterfield/Wildwood has always done a professional and complete job no matter the size or scope of the project and their response time is always immediate.  The Williams brothers have handled several fires in retail shopping centers, in a high rise Luxury apartment building, in  warehouse properties and in office buildings.  They have handled water remediation for countless sewer back ups, broken water lines and other floods.SERVPRO of South Chesterfield Wildwood has been my only choice.

I've used SERVPRO of South Chesterfield/Wildwood, Mike and Andrew Williams for close to twenty years.  As a Professional Property Manager, SERVPRO has been our first choice for residential, commercial and retail properties for everything from fire and flood remediation, mold remediation and inspections to clean job site protection.  They perform inspections, participate in Hot Works programs and provide emergency response plans for properties that satisfy the most stringent commercial insurance requirements. As a Property Manager for over 30 years I have dealt with numerous remediation contractors, and for the past 19 years

SERVPRO of South Chesterfield Wildwood has been my only choice.  One call and I had the satisfaction of knowing that a professional response would be made on site immediately.  I have always valued customer service and response as true indicators of good business and SERVPRO of South Chesterfield / Wildwood has always exceeded expectations.

I found some water damage along with a little bit of mold in our basement. SERVPRO of South Chesterfield/Wildwood came out the same day I called them and gave me an honest and fair assessment of the situation. I greatly appreciated the quick response and honesty we got from them. Definitely a stand up company with knowledgeable employees. I would recommend them to anyone.

Have used this office for water and storm damage at both my home and business - they showed up within an hour on each occasion and did a fantastic job.  They actually worked directly with my insurance company to make sure nothing was missed and that everything that was damaged got replaced - found things that I would have never thought to look for.  Great experience all-around!

Have used the Wildwood branch for water and storm damage at both my home and business - in both cases, they arrived quickly and were very thorough, which helped to save a lot of the structure that otherwise would have been damaged. 

Was pleasantly surprised that they communicated and worked directly with my insurer (American Family), which completely freed up my time to tackle all of the things that need attention when so much of your property gets ruined in a flood event. I never saw a bill at all - SERVPRO set everything up so that they were paid directly by AmFam.

Also had occasion to use them for carpet cleaning at my business and was equally impressed. They were fast, and the carpet was impeccably cleaned. Highly recommend.

We have Mike and his team for everything that has ever had to be done in our homes over the years. Great family group. 

So it was Mike I called when we has a minor flood in our office. Arrived in no time, took care of everything!!! 

I have called upon SERVPRO several times to do work for our insureds. SERVPRO had always taken care of our insureds with professionalism. I know when I call them, things are taken care of. I would recommend SERVPRO to anyone.  

I contacted South of Chesterfield/Wildwood due to a mold issue that was present in a closet area.  When they arrived at my home they were very informative and how the cleanup process was to be completed and what the scope of the work would intale. While they were there they even found out what was causing the mold issue and gave me recommendations as how to solve and prevent it. Thanks for all you guys do to insure a positive outcome. I will be sure to contact them if needed for any other services in the future.

Mike and his SERVPRO crew have been working with us on our properties for many years now. Mikes crews have always made sure that our tenants were taken care of. There response to our needs has always been prompt and on time. I would definitely recommend them to any property manger needing there services.  

They know just what to do and how to handle all of it so you don’t have to. Which is wonderful when you’re overwhelmed and you have no idea where to even begin sometimes. They’re professional and efficient and I would’ve not known what to do without them. They’re simply awesome and have saved me time and time again!

They’re professional and efficient and I would’ve not known what to do without them. They’re simply awesome. SERVPRO !

The rain we received this week was horrifying. We used SERVPRO in 2015 when our company got flooded, This year we got flooded again. Our first call was to SERVPRO because we knew that their services would be needed again. This time we got 7' of water in our building. SERVPRO had us running product in just 3 days after the water receded. Our building was in bad shape, the SERVPRO crew did an amazing job getting rid of all the debris and mud from the building. Thank you SERVPRO for always being here for us. 

I have had the distinguished honor to work with Mike on numerous job assignments. In doing so I always look for a person who will mirror my company's integrity, professionalism and expertise. Mike approaches every job as if he was working on his own personal home. Importance to detail, SERVPRO customer service and quality is of the utmost importance to Mike. He is aware of all facets of the job from start to finish. As a fellow business owner it is these qualities that remain the core of Mike and his company. A true pleasure to deal with from beginning to end. No shortcuts only the true value of the customer he is serving or it's representative. Art Schulte

Excellent crew. On time, friendly, and clean.

Excellent job. I will definitely use him again.

They were very prompt and did a fantastic job for me on short notice. The price was great and they took payment over the phone since I could not get away to meet them. Will definitely use them again.

After their inspection, they said that very minimal work was needed. I very much appreciated their honesty and recommended them to my neighbor who has much flood damage.

I had never heard of SERVPRO before the fire and water damage. The firefighters recommended them to clean up and fix the damage. I was grateful for the referral. Very happy with the results! Thanks SERVPRO!

Thanks SERVPRO for coming out a tarping our roof and drying out our home. Anthony did an outstanding job, you might want to keep him around. Thanks for everything. 

Great Job! I appreciate the quick response.

Michael's SERVPRO group is ready to step in and assist with any size project. His ability to call on the franchise enhances this ability should the project size expand. 

Thanks SERVPRO for coming out so quickly, after days of rain our basement started getting water from our failed sump pump. We were very impressed by the level of service we got from you, Thank You

Michael Williams is definitely a detail oriented owner and is a stickler for detail. He will come down on his own family if need be when a job is done incorrectly or something is overlooked. On the same token, he is the first to offer praise when the situation calls for it.

Rain Rain Rain, and the water over flowed our sump pump. Thank you SERVPRO for coming out so quickly to get a handle on our water issue. Tell Tony thank you for repairing our Sump Pump also. You guys really did a great job, Thank you SERVPRO. 

SERVPRO did an outstanding job, water damage was one thing but the mold issue was another. Thank you for cleaning it up so quickly. Pastor Michael

Michael is a detail oriented person. When he works a claim you know it is done right because he does it by the book. He is very good with customers and treats every loss as if it was his own property. He is very charitable and does what he can for each customer even if the loss is not covered by insurance. It is a pleasure to work with Mike because I know when he says a job is done I can be assured that it was done right with integrity and honesty. Steven B. Yeager

Mr. Williams has successfully completed several large complex commercial restoration projects in the last several years. I compliment him for the superb communication he exhibits and the desire to be certain everyone involved in the projects has current status. I wouldn't hesitate to utilize his services, in fact, I would recommend him to anyone.

They did a great job. 

I have known Michael for several years. His SERVPRO franchise has always done quality work and tried to do it in a timely manner. He has been able to handle extremely large jobs and also the smaller jobs and still keep the customer happy. He is not afraid to tackle any size job. I would be happy to work with Michael and his staff.

Richard Hastings SERVPRO of Cape Girardeau & Scott Co and SERVPRO Missouri Directorship

Outstanding job cleaning up our mess. Thank you SERVPRO for a job well done. Fredrick

Very pleased with Prompt & Courteous response. Great to work with. 

SERVPRO was right on time. they gave a window of 10-12 and showed up at 10:20. they were quick and friendly. and the service exceeded my expectations. thank you, Jason B

SERVPRO was very professional, prompt and polite. I am very impressed with the level of service removing mold and water from my home. Could not have asked for better service.