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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Emergency READY Profile

9/28/2020 (Permalink)

Commercial Water Damage Restoration

Water damage can strike your commercial property at any time.  Water damage can sideline your business regardless if the damage occurs from a major storm event or a broken water line.  Every hour spent cleaning up is an hour of lost revenue and productivity. 

SERVPRO of South Chesterfield/Wildwood can offer your business or property an Emergency READY Profile.  This helps in minimizing business interruption by having an immediate plan of action.  Knowing what to do, what to expect and who to call in advance is the key to timely mitigation.  We can help you put together an action plan should you face a water emergency.

Call us today to learn more about our Emergency READY Profiles at 636-537-5400.  We’re available 24/7 to take care of the problem.

Cleaning Process After a Fire

9/16/2020 (Permalink)

Fire damage can be very costly, especially to a business that needs to get their doors back open to their customers as soon as possible.  We understand the stress this can cause to a business owner and that is why we restore all we can.  If we can restore it, this will cut down on lost revenue as you will not need to allow for additional closed days for reconstruction work. This is how we clean interior walls free from soot and smelly residue caused by the fire.


  • Apply cleaning solution to a rag and work from bottom to top in 3-4-inch circles.


  • Apply rinsing solution to rag and work from bottom to top


  • Fold the towel in quarters. Dry the cleaned area.  Rotate the towel as each side becomes damp.

If you have a fire and need our help, Call us at 636-537-5400.  We’re available 24/7 to take care of the problem.

Tips to Avoid Storm Damage

8/14/2020 (Permalink)

Mud on floor after storm water entered basement. This is what a basement looked like after 4 inches of water had receded after a storm.

During a storm, it is not uncommon for the St. Louis Metro area to see several inches of rain to fall in a very short period of time.  This tends to cause flash flooding throughout the area and can wreak havoc on people’s homes.  It’s important to make sure you are prepared and your home is protected when these things happen.  Unfortunately, there are times it is completely unavoidable but there are some things that can be done to make sure you are taking precautions.  Below are a few suggestions of things to do:

  1. Sump pump maintenance should occur yearly. We often hear people have flooded basements due to sump pump failures.  Have this checked regularly to ensure yours is working properly.
  2. Make sure your gutters and drains are cleared of debris so water can free flow in the areas it has been directed to go.

Even after taking these precautions, flooding can still happen.  If you have a water emergency, call 636-537-5400.  We’re available 24/7 to take care of the problem.

Learn More About our Disaster Recovery Teams

8/12/2020 (Permalink)

“Our Disaster Recovery Team has been dispatched. Delaware and Pennsylvania, we're on the way.”

This statement was sent out after the folks on the east coast were hit hard by hurricane Isiasis.   SERVPRO is here to help after a natural disaster has come through your town.  In addition to the local franchises in the affected states, SERVPRO has a national network of over 1,800 Franchises across the country and specialized Disaster Recovery Teams that are ready to respond if additional restoration personnel and equipment are needed.  Here are a couple of reasons to choose SERVPRO in your time of need:

They’re Faster to Any Size Disaster

SERVPRO Franchise Professionals are dedicated to responding immediately to hurricane damage with experienced cleanup crews. A fast response lessens the damage, limits further damage, and reduces cost.

They're Highly Trained Water Damage Specialists

They specialize in water and storm damage restoration, including damage caused by hurricanes, storm surges, and wind damage. SERVPRO Franchise Professionals have extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

First Step When a Fire Occurs

8/7/2020 (Permalink)

Step One: Find All Smoke Residues in the Home

As experts in fire damage restoration, we use the same thorough process for every job. The first step is locating all smoke residues by inspecting and testing to evaluate what cleaning services are needed for restoration.

Through this process, we’ll help to determine what items in your home are salvageable through our cleaning procedures or if a particular item should be replaced.  We know your home and the items in it are very personal to you and your family.  We have very advanced cleaning processes to help ensure we can save as many items as possible.  Having a fire in your home can be very traumatic and the last thing we want to do is tell you your personal items can’t be saved.

If something like this occurs to you, give us a call.  We’ll come to your home and walk you through what we’ll do to get your home back to its original condition.

SERVPRO of South Chesterfield/Wildwood          636-537-5400

Water Damage Tips

7/31/2020 (Permalink)

Here are some helpful tips if you have water damage in your home.  Once you have determined everyone in your home is safe, use this checklist to help prevent further damage until help arrives. 


What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Disinfecting your Business

7/27/2020 (Permalink)

Servpro employee fogging a business with disinfectant Fogging a business with disinfectant as part of our Certified: SERVPRO Clean program

Certified: SERVPRO Cleaned

COVID-19 has changed what it means to be clean.  Is your business ready?

Getting back to business relies on getting your customers back through your doors.   That will only happen if they feel comfortable and secure in your space.  Are you ready to be Certified: SERVPRO Cleaned?

Put your trust in the nation’s #1 choice for cleanup and restoration.  Certified: SERVPRO Cleaned is a defensive program that goes way beyond janitorial or carpet cleaning – always adhering to the cleaning and decontamination standards set by the CDC.  SERVPRO® professionals have been on the frontlines of proactive COVID-related cleanup and are Here to Help® as your business continues its fight against COVID-19.

At SERVPRO®, we’re committed to bringing a deeper level of clean to your business.  With Certified: SERVPRO Cleaned, we’re helping to safeguard our communities with a higher standard of clean for all Americans. We’re Here to Help® - 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call us today to learn more about CERTIFIED: SERVPRO CLEANED  636-537-5400

What to do after a Storm

7/17/2020 (Permalink)

What to do after a Storm

It can be very overwhelming and scary once a storm occurs and you now have an inch of water in your basement. It’s important to locate all areas the water has migrated to.   Just because your drywall might look dry doesn’t mean the insulation behind is.  The longer it stays wet, the higher chance you have of microbial growth.  Below is a list of areas we recommend checking when you have water damage.

  • Ceilings of rooms under the source
  • Walls
  • Floors
  • Wet Insulation
  • Duct Systems
  • Crawl Spaces
  • Basements

It’s not always easy to check these things yourself, especially if you don’t have the proper equipment to do so.  SERVPRO® of South Chesterfield/Wildwood is always happy to provide you with a free estimate.  We’ll use the right tools to track what areas have been affected and give you an estimate for mitigating any damage.  We’re here to make it “Like it never even happened.”

Preventing Outdoor Grill Fires

7/13/2020 (Permalink)

Safety in grilling this summer!

Did you know most outdoor grill fires occur in the month of July?  As many of us are outdoors more and having family barbeques, it’s also one of the most dangerous months for a fire to occur in the backyard.   They are many leading causes for this to happen that can be avoided.  Making sure you have placed your grill in a safe location far enough away from your home structure and deck is an important first step.  Another thing to consider is making sure you’re cleaning and maintaining your grill on a regular basis.  According the National Fire Protection Association, “ grills had not been cleaned in more than one-quarter (29%) of the home grill structure fires”.  Be sure to regularly clean grease and fat off your grill.  A common practice is to use a wire brush to do so.  There are different cleaning agents that can be applied for tougher grease.  The NFPA has many other suggestions and precautions to take in preventing a grill fire at your home.  Please review this before your next BBQ to keep your friends, family, and home safe from an outdoor grill fire.

What You Need to Know About Smoke Alarms

7/9/2020 (Permalink)

Smoke alarms are a key part of a home fire escape plan. When there is a fire, smoke spreads fast. Working smoke alarms give you early warning so you can get outside quickly.

Here are a few things you need to know

  • A closed-door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. Install alarms in the basement. Smoke alarms should be interconnected. When one sounds, they all sound.
  • Large homes may need extra smoke alarms.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds, they all sound.
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. They should be at least 10 feet from the stove.
  • People who are hard of hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.
  • Smoke alarms are an important part of a home fire escape plan!

Why PPE?

7/8/2020 (Permalink)

3 people wearing personal protective equipment Personal Protective Equipment is worn while cleaning office space.

What is PPE?

The term “PPE” is something we have come accustom to hearing lately due to the recent pandemic that is happening in the world.  Many are asking, “What exactly is PPE”?  PPE stands for Personal Protective Equipment.  It is worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. There are many different variations of PPE that can be worn depending on the severity of the situation.  Check out the OSHA website to learn more about the different types that can be worn.

The importance of PPE:

  1. Protect workers from threat of viral pathogens in the area
  2. Protect area from potential contamination by our workers
  3. Protect from harmful contaminants in water or particulates in the air during fire restoration, water mitigation, and COVID-19 cleaning.

SERVPRO of South Chesterfield/Wildwood has safety trainings frequently to ensure our staff understands the proper ways to don and doff personal protective equipment. 

Call us today to learn more about how we’ll be sure to take the proper safety measures in your home!


7/7/2020 (Permalink)

At SERVPRO of South Chesterfield/Wildwood we are dedicated to restoring your home or business to preloss conditions and make the damage "Like it never even happened." As a locally owned and operated business, our goal is to provide you with the best possible cleaning and restoration outcomes. Your satisfaction is our primary goal. If you have used any of our services, we would appreciate you taking the time to share that experience. It helps us better serve you and our community. 


We want to thank you for allowing us to serve Ballwin, Chesterfield, Valley Park, Eureka, and Wildwood, MO. "Thank You" for choosing SERVPRO!

You can leave us a review by clicking the link below or on our Facebook page, https://www.facebook.com/SERVPROOfSouthChesterfieldWildwood/ . We strive for 5's!


Check your Washing Machine Hoses Frequently

7/6/2020 (Permalink)

Stainless Steel Washing Machine Hose Stainless Steel Washing Machine Hose

What would you guess is the number one cause of water damage to a home? Did you think tornadoes, rainstorms or hurricanes?  It’s hard to believe, but it’s broken washing machine hoses.

Left unnoticed a broken washing machine hose can quickly flood a home. Check your hoses periodically. If there are any signs of bulging or leakage, replace the hoses. Make sure your washing machine has heavy, reinforced hoses. The better quality hoses are reinforced with braided metal on the outside or inside.

Another option is to turn off the water to the washing machine when it is not in use. It may not be practical if your laundry has typical plumbing valves, but it’s straightforward if you install a special valve that allows you to turn off hot and cold with a flip of a lever.

A ruptured washing machine hose is the most frequent cause of household water damage originating in the laundry room. According to a spokesman for a major homeowner’s insurance company, a broken cold or hot washing machine hose can inundate the home with up to 500 gallons of water per hour. Imagine bringing an outdoor garden hose inside the house, turning it on full force and just letting it run. You get the picture.

If you are going out of town, turn off your water supply to prevent water damage while you are not at home. SERVPRO is here to help if you should ever need us.

Commercial Floor Cleaning

7/3/2020 (Permalink)

Most people don’t really realize how nasty and contaminated floors really are unless it is their own house that has dirty floors. Things such as dirt, debris, and even dust that your shoes can track in affect floors. Another thing to take into account is things that don’t properly get thrown away and usually end up on the floor as well. You are probably thinking this sounds like a very tiny issue, but having a dirty floor can hurt your business!

Commercial floor cleaning services such as SERVPRO of South Chesterfield/Wildwood can help you avoid dirty floors. SERVPRO does more than just get rid of the dirt; they also include sanitizing the floors to help keep all the germs away. You don’t want your employees to be having multiple sick days, so it is important to put the health of your employees first!

Cleaning floors often require more than just vacuuming, sweeping, or getting the mop out everyone once in a while. SERVPRO has all the equipment, experience, and products your company needs. Call today to schedule your cleaning! 636.537.5400

Lingering Odor After a Fire? We Can Help!

6/29/2020 (Permalink)

Some may think just because they have a fire, they just need fire damage repair and restoration. Think, again. When there’s a fire at your residential or commercial property, it can leave a lingering odor, and that could be one of the many reasons why fire damage may require deodorization. Thankfully, heroes at SERVPRO of South Chesterfield/Wildwood are fire damage and deodorization specialists. 

With our heroes certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO of South Chesterfield/Wildwood provide specialized services that can rid your home or business of odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we find and remove the source of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable items in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

When there’s fire damage, no matter how big or small, it’s always a good idea to have your property assessed to ensure there isn’t further damage and to see if deodorization is required. To help prevent further damage as a result of a fire, make sure the affected areas are properly clean and deodorized by experienced professionals. That’s where SERVPRO of South Chesterfield/Wildwood comes into play. If you don’t have it professionally done, it can cause extensive damage over the years and could possibly even affect your health.   

As various materials burn, the smoke produced travels throughout the structure, which leaves odorous residues on surfaces and in hard-to-reach places. Unless fast action is taken, these residues can cause permanent damage to contents and may result in resurfacing odors. If your contents are affected, contents restoration is another service we provide.

Our heroes at SERVPRO of South Chesterfield/Wildwood are trained to identify and eliminate offensive odors.

Now that you understand why fire damage may require deodorization, if you ever have a fire problem at your home or business, now you know that SERVPRO of South Chesterfield/Wildwood offers multiple solutions. From fire damage repair and restoration to deodorization to contents restoration, we are Here to Help you and your family. Will you contact us for your next fire job? 636.537.5400

The Importance of Pretesting Water Damage

6/19/2020 (Permalink)

cat 1 No matter what category of water the damage has come from, we can make it look "Like it never even happened"!

Water Damage Claim

Anyone who has experienced flooding is probably familiar with the various colors associated with floodwaters: white/clear, gray, and black. These colors are often tied to a category and a classification that specifies the number of safety precautions is necessary and the level of mitigation. When filing a claim, it is important to know the category and classification because each level impacts the severity and costs of damage. Therefore, pretesting is used to designate the category and classification of water to ensure that claims and restorative preparations are efficient and accurate.

1. Category One

When filing an insurance claim, category one, or white/clear, water is the least expensive to fix. The source is sanitary, meaning that there is no harmful bacteria or sewage present. While this category can be a relief, it is still necessary to act quickly to remove the water and repair the damage. If the water sits for too long, it can be contaminated by other items in the area, causing an elevation in category or classification.

2. Category Two

If the water is found to be category two, or greywater, through pretesting, then it is best that you do not go near it. This result indicates that there are organic and inorganic substances in the water and that could cause you to become ill if it is consumed or touched.

3. Category Three

Or black water is the most dangerous water. The level of contamination includes sewage, chemicals, bacteria, and possible toxins. It is likely that your insurance agent and company will recommend a disaster restoration specialist in the area who will probably seal the space as they work to remove the water safely.

Insurance claims require accurate representations of the damage to the property. Pretesting provides that for insurers by providing information about the category and classification of the water and damage to your home. SERVPRO of South Chesterfield/Wildwood is available to you 24 hours, 365 days a year to make your water damaged home or business look “Like it never even happened.”

Call us today! 636.537.5400

Can My Favorite Items Be Saved From Mold Damage?

6/17/2020 (Permalink)

The presence of mold, whether it comes from water damage or high moisture, can permanently damage your possessions. While there are items you should throw away, such as food and medicine, there are others with sentimental value you might not want to get rid of. Mold cleaning, especially when handled by mold remediation specialists, can bring back some of these possessions with no health hazards and no permanent damage!

Here are some items that we can save:

Leather Items

Leather can be an appealing choice for several items in your household. It can have a classy look that also brings extra warmth to the user.

  • Jackets
  • Furniture
  • Baseballs and baseball mitts
  • Briefcases
  • Purses

It can be difficult to dispose of these leather items if they suffer from mold damage. Thankfully, there are chemicals that can clean and fight the mold's mycotoxin, such as borax and tea tree oil. Ultimately, a remediation technician will make the final call depending on the item and damage.


Nothing can be more frustrating than seeing mold grow over your favorite clothes. Just as with leather, there are a variety of mold cleaning products such as hot water, vinegar, bleach, or borax. There are even specialized laundry machines designed to remove all types of damage from clothes, including mold and mildew. Use these resources depending on the clothing's specifications so the cleaners avoid damaging them. Once again, consult with cleaning specialists for the best solution.


The paintings in your residence may effectively decorate your home but salvaging them from mold growth can be difficult. Painting over the mold is not recommended, as the paint can peel off and the toxins can remain. Instead, consult a specialist that can remove the mold safely with the right tools and chemicals.

Even though mold can ruin many of your priceless possessions, they are not always beyond saving. Research mold cleaning professionals and techniques to bring your prized possession to former glory and when in doubt, just give us a call! 636-537-5400.

When Storms Hit Chesterfield,MO We Are Ready!

6/15/2020 (Permalink)

When Chesterfield, MO businesses suffer serious damage after storm events, SERVPRO of South Chesterfield/Wildwood will work around the clock to clean up any debris and to restore the property to pre-storm conditions. We understand that commercial storm damage can be very costly in terms of productivity; that is why it is always our goal to get your business back up and running as quickly and as seamlessly as possible. 

We Have the Resources to Handle Large Commercial Storm Damage 

When a storm hits Chesterfield, we can scale our resources to handle large-loss commercial restoration projects. We have access to equipment and personnel from a network of over 1,800 Franchises across the country. 

If your business is ever damaged by severe floods or storms, call us right away 636.537.5400. Disaster can strike when we least expect it, but SERVPRO of South Chesterfield/Wildwood will be there to help you weather the storm and make the damage look "Like it never even happened."

Removing Mold From Your HVAC System

6/11/2020 (Permalink)

Is there a musty smell when you turn on your HVAC system? If so, listen up.

Mold can easily spread through your ducts, vents, and HVAC system, leaving a nasty haze of mold that you can smell all over the house. If you're running a business, your customers could smell it too- which is why you should always call our service professionals to deal with the problem as soon as possible.  

How Does Mold Get in The HVAC System? 

Mold damage in Chesterfield, MO is no laughing matter. Mold, fungus, and other bacteria are in their perfect environment when they're trapped in your HVAC system. It's dark, warm, closed in, and humid, meaning that spores can grow incessantly. You'll notice more and more of a scent as heat and humidity are generated from outside and pulled through your ducts. 

When this moist air gets in your air system, it collects within and above your HVAC units. At this point, the spores of mold and other fungi easily rise through the air, setting up colonies as your condenser forces them up through the duct system. These aren't the only cases of mold that we've seen at SERVPRO; we've seen mold stick to people's clothes or shoes, and it's all brought inside by excess humidity caused by rainfall!

Tips on How to Remove Mold From Your HVAC System 

1. Continue to clean and maintain your HVAC system, even when you aren't using it. Check the ducts for wet spots, and regularly check and maintain your HVAC filter. 

2. Double-check the drainage systems on your HVAC for mold. Allow for "dry-out" areas where the drainage comes out to prevent excess moisture. 

3. Get dehumidifiers for your home. They are ideal for collecting excess humidity, and they help with the temperature inside your house, too. 

4. Always insulate your pipes, walls, and ceilings. Use caulking for cracks to control cracks and leaks. 

5. Contrary to common beliefs, keep your windows closed when it's hot outside. Humidity, dust, and dampness easily travel inside. 

Don't hesitate to call SERVPRO of South Chesterfield/Wildwood. We are here for you 24 hours a day and 365 days of the year! Call us today to make your mold damage look “Like it never even happened.” 636.537.5400

What TO Do and What NOT To Do After a Flood

6/9/2020 (Permalink)

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after the removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

At the end of the day, should you experience any type of water damage do not hesitate to contact SERVPRO of South Chesterfield/Wildwood. We are available 24/7 to make the damage look "Like it never even happened."

Call us today 636.537.5400.

P.A.S.S. Technique With Fire Extinguishers

6/5/2020 (Permalink)

A fire extinguisher is one of the most essential pieces of life-saving equipment in your commercial property. While your fire suppression system is excellent for your overall facility and alarms will ensure the safe evacuation of your employees or tenants, extinguishers provide a direct line of defense and allow for immediate response to manageable fires. However, there is a four-step process known as the P.A.S.S. technique.

1. Pull

The first step is to pull the pin from the extinguisher handle. The removal of this pin will allow the handle to be fully compressed, releasing the compressed air and chemical mixture to extinguish the flames.

2. Aim

A fire extinguisher will typically have a short, flexible, rubber hose attached to the nozzle and extending away from the handle. This will allow you to aim the compressed mixture at the fire. However, be sure to avoid contact with the discharge opening as the CO2 can damage your skin.

3. Squeeze

Squeezing the handle will release the extinguishing agent. Its mixture will come out quickly and somewhat powerfully, so be prepared and keep firm aim on the blaze.

4. Sweep

You will want to use a sweeping motion, focusing the extinguishing mixture on the base of the fire. Continue this process until the fire is out. After the fire is out, watch the are and ensure that there are no remaining embers. It is possible for a fire to reignite, causing more fire damage.

This information can be found on the OSHA website https://www.osha.gov/SLTC/etools/evacuation/portable_use.html

If you have any questions or concerns regarding the proper extinguisher technique, you can contact your local fire department or a fire remediation specialist at SERVPRO of South Chesterfield/Wildwood! 

Highly Trained Specialists

6/3/2020 (Permalink)

Here at SERVPRO of South Chesterfield/Wildwood, we have always put a high priority into educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians. That means you can expect the very highest in standards and protocols to be used in your home or business.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Should you experience any fire, water or mold damage in your home or business you can trust that you are in the hands of experienced professionals.

What TO Do and What NOT To Do After a Fire

6/1/2020 (Permalink)

What to do after a fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change the HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What not to do after a fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set a smoke odor.

Have Smoke or Fire Damage? Call SERVPRO of South Chesterfield/Wildwood! 636.537.5400

Ways to Keep Your Pets Safe After a Fire

5/28/2020 (Permalink)

No homeowner wants to go through a home fire. While you can likely replace or repair damaged belongings, you can’t bring pets back to life. When you are creating an evacuation plan for your family, all too often pets are not included. Here are four ways to protect your pets during a fire emergency.

1. Develop a Pet-Evacuation Plan

Like most pet owners, you consider your cats and dogs to be part of the family. When making an emergency evacuation plan you need to include your pets. First, find out where your pets prefer to hide. Often, pets seek refuge in these places during emergency situations. Also, if you can do so safely, try to carry pets with you when you evacuate. Don’t forget to collar and leash them, though, as you may be away from the safety of indoor space for hours.

2. Keep Pet Records in an Accessible Place

Fires can be unbelievably destructive. While you may primarily worry about vital and financial documents, you can’t forget about pet records. When you are planning for a fire emergency, store veterinary and other information in a fire-safe box. Then, locate the box in a place where you or a fire restoration specialist can easily find it.

3. Locate a Safe Spot

As you may know, not all emergency shelters welcome pets. Therefore, your pet preparation must identify a safe spot where your furry friends can stay temporarily after a fire. If your strategy includes staying with family members or friends, confirm that no one has pet allergies.

4. Prevent Pets from Starting Fires

Pets are often responsible for starting fires. While you must have a plan for keeping your pets safe during a fire, you can decrease your chances of having a home fire by keeping open flames away from wagging tails. Additionally, hide wires to discourage your pets from chewing through them.

Ensuring pet safety during a fire requires a bit of preparation. With some effort, though, you can be certain your pets will survive a fire emergency. As always, SERVPRO of South Chesterfield/Wildwood is here to help! 

Storm Safety Tips

5/26/2020 (Permalink)

Storm safety tips are incredibly important, especially considering the large number of storms, flooding, the rain we’ve had over the past couple of weeks, months. As a result, chances are, you had some water seep into your residence or commercial building. And if it’s not addressed quickly, it can cause some serious damage. Storm and flood damage require specialized restoration techniques and equipment. And that’s where we come in. With SERVPRO of South Chesterfield/Wildwood, you can feel confident you have a trusted leader in the water restoration industry and highly trained storm damage specialists right here in your grasp.

Here are 3 storm safety tips in the event your home or business is hit with storm or flood damage.

Keep a Battery-powered Radio Nearby

Keeping a battery-powered radio nearby is a must, especially during a storm. As consumers, we’ve become so reliant on our mobile devices and landlines. But, what if they didn’t operate during a storm? What if they lost the signal? What would you do? It could be very scary. That’s why it is vital you keep a battery-powered radio in your home or business so you can tune to local radio stations if you lose electricity. During a storm, it’s incumbent to be in-the-know and stay well-informed for you and your family’s protection.

Check or Change Batteries Frequently

Make it a regime to check or change batteries (perhaps, once a month) of any device you would possibly need during a storm. This could range from a flashlight to radio to a remote control, etc. Never assume the batteries are working properly in any device. It’s always a good idea to test it frequently to ensure it’s functioning properly, that way, you’re well-prepared should a storm strikes.

Keep a Flashlight On-hand

It’s a good idea to keep a flashlight on-hand. And the key is to store it in an easily accessible spot on every floor of your home and/or business. Make sure everyone knows where they are stored. The last thing you want during a storm is for everyone to be frantically running around trying to locate the flashlight. Communication is key.

SERVPRO of South Chesterfield/Wildwood has a team of heroes who are faster to any size disaster should your home and/or commercial property is hit with storm or flood damage. We are locally owned and operated with national storm resources. We are your storm damage clean up and restoration company!

Don’t wait for a storm to happen; be well-equipped for when a storm happens. Preparation is key. Call us today to see how our heroes can get you prepared if your home or business encounters storm or flood damage. 636.537.5400

Thunderstorm Watch VS.Thunderstorm Warning

5/22/2020 (Permalink)

As we go further into spring, we can expect more storms to come our way. It is important to be prepared for storms. In order to know how to be prepared for storms, we also have to know when to be prepared.

Severe Thunderstorm Watch

A severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch is issued but the SPC (Storm Prediction Center).

Severe Thunderstorm WARNING

A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler radar information or a reliable spotter report. A warning is issued by the local National Weather Services.

How Can SERVPRO Help?

Unexpected emergencies like severe weather call for immediate action. SERVPRO of South Chesterfield/Wildwood is the professional team near you that knows that immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines*, we strive to:

  • Contact you within 1 hour from notice of loss to arrange for service.
  • Be on-site to begin mitigation services within hours of notification.
  • Provide a verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of South Chesterfield/Wildwood can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

Call 636.537.5400 for your storm damage needs.

Why Choose SERVPRO When You Experience A Fire Loss?

5/20/2020 (Permalink)

Why SERVPRO of South Chesterfield/Wildwood? Because we are your local fire damage specialists. If your home is hit with fire damage, would you want a company that is specialized in fire damage repair and restoration or a generalist? We believe you’d want a specialist. And that’s exactly what our heroes are.   

A fire to your residential or commercial property can cause a serious detriment and stress to your family. Our heroes can relieve some of that stress by restoring your home or business to make it “Like it never even happened.”     

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The 7 steps listed below illustrate the SERVPRO of South Chesterfield/Wildwoods process for the “typical” fire damage restoration.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire conditions. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

After the fire trucks leave, your home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of South Chesterfield/Wildwood has the specialized fire restoration training needed to restore your home to pre-fire conditions!

If you’re ever faced with fire damage at your home or business and wonder why SERVPRO of South Chesterfield/Wildwood, it’s because we are your local fire damage specialists. And we are there with you throughout your entire journey. If you ever have any questions, we are available to you 24/7. 636.537.5400

Certified: SERVPRO Cleaned – a defensive cleaning program

5/19/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry-leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high-frequency touchpoints, foot traffic, and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff performs. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of South Chesterfield/Wildwood today at 636. 537.5400 for your Certified: SERVPRO Cleaned consultation.

Is Heavy Foot Traffic Affecting Your Commercial Carpet?

5/18/2020 (Permalink)

Carpet cleaning Is it time to schedule your commercial carpet cleaning?

Are customers constantly coming in and out of your doors? Lots of businesses have commercial carpet that gets trampled on every day…and sometimes, you can tell. Banks, restaurants, and retail stores are easy victims of heavy and dirty foot traffic. As a result, the carpets have a visible path that could make a customer cringe. While seeing customers so frequently is great for business, it’s not so great for your carpets.

Commercial Carpet Cleaning

SERVPRO of South Chesterfield/Wildwood offers commercial carpet cleaning. We have specialized chemicals to help lighten those heavy traffic lanes to help you put your best foot forward. We also have various spotting agents to help lighten and remove various stains that may have popped up.

Call us today at 636.537.5400 to get a free estimate for your commercial carpet cleaning. We can get you on a regular cleaning schedule so that you can keep your business looking fresh and clean!

Document Restoration; How do we do it?

5/14/2020 (Permalink)

Did you know that SERVPRO of South Chesterfield/Wildwood has the capabilities to restore your wet documents? We use a special combination of vacuums and pressure to achieve sublimation to dry wet papers in a special drying chamber. 

Sublimation is the direct conversion of a solid into a gas without passing through the liquid stage. That’s why the most important detail in document restoration is immediately freezing all wet papers to stop any more damage from occurring.

The following is a non-exclusive list of items we can dry in our chamber:

  • Medical Records / Patient Records
  • Sheet Music
  • Blueprints
  • Company Records
  • Customer Records
  • Archived Records
  • Government Documents
  • Historical Documents
  • Magazines
  • Maps
  • Photos
  • Pressed Plants
  • Drawings
  • VHS Tapes
  • Log Books
  • Certificates / Diplomas
  • Transcripts
  • Books

Call the Professionals

Whether it’s a hospital, local city hall, library, or basement that floods, SERVPRO of South Chesterfield/Wildwood has the capability to save your precious documents.

We are here to help! If your home or business experiences a large water loss and you find yourself wondering how you are going to save years of paperwork or memories you can count on us to make it look “Like it never even happened.”

Call us today 636.537.5400.

What Does The Water Damage Timeline Look Like?

5/12/2020 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of South Chesterfield/Wildwood provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of South Chesterfield/Wildwood arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of South Chesterfield/Wildwood

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke, mold, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training from a corporate level down to in house training we also keep IICRC-industry certifications, rest assured our staff is equipped with the knowledge to restore your property.  We are here to make the damage look “Like it never even happened.”

We service Chesterfield | Wildwood | Ballwin | Eureka | Clarkson Valley

Helping Our Realtors With Mold Damage

5/8/2020 (Permalink)

As a realtor, you work hard at finding people a place they can call home. You also work hard at presenting less-than-desirable houses in a way that suddenly appears like home to someone else. In doing so, sometimes mold is one of the battles you pursue. At SERVPRO of South Chesterfield/Wildwood, we want to help!

Be an Informed Resource

Molds are found in every environment. Excessive dampness indoors encourages the growth of molds and other organisms, causing a public health problem. The EPA advised that the potential health concerns from molds are an important reason to prevent moisture problems leading to mold growth. It is especially important to clean up existing indoor mold growth to increase property appeal and retain its value. If a property has experienced a water intrusion, SERVPRO of South Chesterfield/Wildwood can inspect the damage to see whether moisture has penetrated materials or is allowing mold growth.

Control Moisture- Reduce Mold

 Before listing a property, the following steps can be taken to reduce the potential for moisture buildup or mold growth. Should mold damager occur, a timely response is key to preventing further damage--act within the first 24 to 48 hours. Here are a few things you can do:

  • Correct any water leaks or standing water
  • Remove standing water under cooling coils or air handling units
  • Properly maintain humidifiers, if used
  • Replace wet or visibly moldy insulation materials
  • Install a ventilation system

Your Trusted Biohazard Clean Up and Restoration Company

5/6/2020 (Permalink)

SERVPRO of South Chesterfield/Wildwood is your local biohazard cleanup and restoration company. If your Wildwood, MO home or business comes in contact with any kind of biohazard, our heroes are properly trained to handle it 24 hours of the day, 365 days of the year.

The key to dealing with biohazard materials is protecting yourself and others. Protective gear is of the utmost importance. This protects you, others, and anything else you may come in contact with.

Did you know exposure to biological and chemical contaminants can pose serious health consequences? It’s true. Failure to properly remove such substances can contribute to unhealthy and dangerous environments. Our heroes are trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

The decontamination of a residential or commercial property due to trauma, sewage backups, chemical spills, hoarding or other biohazards can be highly dangerous. Not to mention, it can be a very emotional time for the individual(s) and family members involved. Specialized training and experience are key when choosing a cleanup company to resolve these circumstances.

SERVPRO of South Chesterfield/Wildwood provides cleanup and restoration services for a number of biohazard circumstances:

  • Sewage Backups
  • Bloodborne Pathogens
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup

These types of scenes occur more often than you may think and it can be tough to deal with these types of circumstances. When they happen, you can be rest assured you have a trusted partner to help you through this challenging time.

Here are some common biohazard scenarios:

Sewage Backups

Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens

We remove and dispose of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime, or death. We clean, disinfect, and deodorize the structure.

Water Damage Customer Reviews

5/4/2020 (Permalink)

Company reviews can have a huge influence and impact on your decision when choosing who is going to take care of your home or business. When you need a water damage company, your approach may look something like this:

1.       Go to Google

2.        Search for “water damage company”

3.       Read some reviews

4.       Click the “Call” button.

Reading those reviews can help you determine which company you are going to use. And if you happen to have water damage at your home or business, you can make an informed decision.   

Our heroes here at SERVPRO of South Chesterfield/Wildwood strive to create happy customers. Look at the proof, here is what our customers are saying.


“I called my insurance company and SERVPRO of South Chesterfield/Wildwood came highly recommended, I called when my bathroom sink overflowed and starting going into the downstairs. They got someone out to me within the hour and took care of the damage for me!”


“Abe and his team were very thorough, helpful, and answered all my questions!”

- Valerie W.

“Firm and effective water removal. Quick response time. Everyone was kind. I would use them again!”


“SERVPRO in Chesterfield rocks! Fast response time and my clients love them!”


“Have used this office for water and storm damage at both my home and business - they showed up within an hour on each occasion and did a fantastic job.  They actually worked directly with my insurance company to make sure nothing was missed and that everything that was damaged got replaced - found things that I would have never thought to look for.  Great experience all-around!”

- John

The next time you need a local water damage repair and restoration company, read some of the water damage company reviews for SERVPRO of South Chesterfield/Wildwood, then let us prove to you that you made the right choice! You, too, can leave us a review. For all your residential and commercial water damage needs, our experienced heroes can make that damage "Like it never even happened."  Call us today (636)537-5400.

How To Prepare Your Chesterfield,MO Business For Potential Storm Damage

4/30/2020 (Permalink)

Do you have a business in Chesterfield, MO? It is important to be prepared for any storm damage that may occur to a commercial building or office. Managing the well-being of employees in the event of a disaster is crucial for a business to continue running smoothly. Here are three suggestions to help employees be prepared if damage to the workplace is created by a spring storm.

1. Create a Plan

Ensuring the safety of employees is incredibly important, and an effective plan may include courses of action to take if employees are at work at the time of a storm, as well as having a plan to enact if inclement weather occurs before or after business hours. If a spring storm hits Chesterfield, MO while individuals are at work, the plan may be to shelter-in-place. If disaster strikes when the office is closed, workers may be instructed to work from home.

2. Communication Is Key

Educating employees about what to prepare for before a storm can be beneficial. Damage to a workplace, such as flooding after a pipe burst, could mean that employees might not have a viable work environment for some time. Communication may also provide an opportunity to prepare employees to work remotely until the commercial property is restored.

3. Make Sure Your Employees Are Secure All Year Long

Maintaining the security of a commercial building so that it is sturdy throughout the year may help to protect employees and minimize the amount of damage that could be caused by a storm. Encouraging employees to report any repairs that they may notice, scheduling regular building inspections, and addressing any minor structural issues could prevent more damage from occurring. Remember, SERVPRO also offers a free emergency ready profile! To learn more about our ERP refer to this blog https://bit.ly/3dZcnro

A disaster can be tough for a business and its employees. However, being prepared for an unexpected spring storm may help restore things to how they were. If your business is hit by a spring storm, call SERVPRO of South Chesterfield/Wildwood (636) 537-5400 and we will make it look “Like it never even happened.” 

4 Ways Your Eureka Business Can Be Affected By Water Damage

4/28/2020 (Permalink)

When business owners think of water damage, they often picture a storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. While it is true that commercial water damage is usually the result of floods and water that came from bad weather, many people forget that storms and severe weather aren't the only causes of floods and water damage. Here are 4 ways your Eureka, MO business can be affected by water damage.

1. Malfunctioning sprinkler systems 

While sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory, documents, and other assets.

2. Damaged appliances 

This cause of flood damage is more common in restaurants and catering facilities, but can also happen in a business that uses appliances associated with water such as a refrigerator. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.

3. Broken pipes and plumbing

Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
4. Backed up sewer lines 

This is another cause of water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings.

Business owners tend to overlook these events, should your business suffer from water damage you can count on SERVPRO of South Chesterfield/Wildwood, we have your back! We are available 24/7 for your commercial emergencies! 

The Importance of Candle Safety In Your Home

4/24/2020 (Permalink)

Candles are beautiful and have many uses in a household all year long, but they can also be dangerous. Candle safety is important to know and it is often something we overlook. We see many candle related fires in our community, here are a few tips to prevent a candle fire from happening to you.

The simple nature of candles having an open flame is the key to why they can be so dangerous. Experts are recommending the use of battery-operated, flameless candles over regular candles. According to the National Fire Protection Association (NFPA), more than half of all candle fires start because candles were too close to things that could catch fire.

If you use regular candles, they need to be:

  •  At least a foot away from anything that can burn (curtains, walls, lamps, Christmas trees, etc.)
  •  Attended at all times  (never leave a child alone in a room with a candle)
  •  Used in sturdy, enclosed candleholders
  •  Placed in areas where they cannot be tipped over

More than 1/3 of home fires caused by candles are started in the bedroom. Avoid using open flame candles in your bedroom or other areas where people may fall asleep and forget about them. If you are in a situation where your power is out, lighting a candle may be your go-to option. Try using flashlights or lanterns for sources of light. Using an open flame candle can lead to larger problems.

Candles are wonderful household items when used cautiously. Make sure you and your family are familiar with candle safety before lighting an open flame candle.

Protecting Your Chesterfield, MO Home From Fire Damage

4/22/2020 (Permalink)

Fire Safety Fire Safety

In less than two minutes after a fire starts, it can be life-threatening. In just five minutes, a home can become completely engulfed in flames.

Flames aren’t the only threat you’re facing when your home catches on fire. Smoke and heat can be even more dangerous than the fire itself.  Nearly three times more people die from suffocation than from burns. The toxic fumes can cause you to become delirious making it harder for you to escape.

You can prevent your home from going up in flames but practicing smart fire safety. Most home fires are caused by carelessness, here are some of the leading causes of house fires and how you can prevent them.

Top 3 Causes of House Fires

  1. Cooking

Cooking causes almost half of home fires. Leaving food unattended in by far the biggest factor and of course, frying is the most dangerous method.

How do I reduce the risk?

  • Always stay in the kitchen when you are cooking.
  • If you have to leave the room, turn the burners off.
  • Keep flammable materials like towels, curtains, oven mitts, etc, away from cooking areas.
  • Keep a metal lid handy to smother grease fires- never put water on a grease fire. That will only make it worse.
  • Make sure you have a multipurpose fire extinguisher for your kitchen.
  1. Smoking

While cooking is the leading cause of house fires, smoking is the number one cause of death. Smoking is responsible for 19% of house fire deaths. Most of those killed were in the bedroom, living room or den when the mattresses, bedding, or upholstered furniture caught fire.

How do I reduce the risk?

  • If you smoke, do it outside.
  • If you choose to smoke indoors, make sure you have a deep and wide ashtray and be sure that it is left on a sturdy table to prevent the tray from falling.
  • Never light up when you are sleepy or under the influence. You should always be alert when you are smoking, especially if you are smoking indoors.
  1. Heating Equipment

We have to heat our homes, but improper use of equipment can be dangerous.  Most home heating fires happen on winter evenings. Space heaters cause two out of every five fires.

How do I reduce the risk?

  • If you must use a space heater, keep it at least three feet away from anything flammable including bedding, mattresses, clothing and upholstered furniture.
  • Turn portable heaters off when you leave the room or go to sleep.
  • If you have a fireplace, always use a screen and have your chimney professionally cleaned at least once a year.
  • NEVER heat your home with your oven.

No one ever expects that they will be a victim of a home fire. Don’t let being a victim be the reason you take extra precautions. Start now and prevent the accident altogether. Of course, not all accidents can be prevented, that’s why they are called “accidents”. Should you experience a home fire knowing who to call is a vital key to getting the problem resolved as quickly as possible.

Who do I call?

  • 911- at the first sign of a home fire call 911 to get your local first responders en route to stop the fire from spreading.
  • Call SERVPRO of South Chesterfield/Wildwood. Once the first responders put out the fire, no matter the size, SERVPRO is here to help make it look "Like it never even happened." We are here to help take care of your home and get you back into your normal routine as fast as possible.

Have questions? Call (636) 537-5400 

The Gift Of A Clean Home On Mothers Day

4/20/2020 (Permalink)

mothers day template Mothers day is right around the corner!

Mother’s Day is Sunday, May 10, 2020. What’s the best Mother’s Day gift idea? The gift of a clean home. If you’re a mother, ask yourself this question: “What’s one gift I would love and appreciate?”  How about more time to do what you want; wouldn’t that be nice? If you didn’t have to spend the whole weekend cleaning your home, would that help?

The heroes at SERVPRO of South Chesterfield/Wildwood are here to make your wish come true! We can help you gain more time by allowing us to do the cleaning for you. Not only do we provide fire damage and water damage restoration services, but we also provide other general cleaning services such as:

  • Dryer Vent Cleaning
  • Air Duct Cleaning & HVAC Cleaning
  • Carpet Cleaning
  • Upholstery Cleaning
  • Odor Removal/Cleaning
  • Ceilings, Floors, And Walls Cleaning
  • Drapes And Blinds Cleaning

How can your mom benefit from these services?

Dryer Vents

It’s critical to keep your dryer vents clean. According to FEMA, failure to clean home dryers causes 34% of household fires! 

Air Duct Cleaning & HVAC Cleaning

Air duct cleaning & HVAC cleaning are necessary for your health. A clean HVAC system and air ducts improve indoor air quality. If you have poor indoor air quality, it can have a direct impact and correlation on your health. It’s important what each member of your family breathes in. Your ventilation system is often the biggest culprit in poor indoor air quality.

Carpet Cleaning

Carpet cleaning can completely transform your home. Over time, carpets become highly soiled. This can pose a problem if you have little ones crawling on those carpets, and it can be potentially bad for your health, too. Our heroes can make those stains on your carpet "Like it never even happened."

Upholstery Cleaning

Miss that “new” look of your favorite living room set? Instead of replacing it, because that can be very expensive, upholstery cleaning can resolve your problem. Upholstery can become soiled over the years and this cleaning a much more cost-effective solution. 

Odor Removal

Do you have a smell in your home that’s lingering? You may have tried a number of solutions, but the smell just will not go away. We are specialists in odor removal. As experts in deodorization, our heroes are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside of your home.

Ceilings, Floors & Walls

Your ceilings, floors, and walls can become very filthy. Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your home.   

Drapes & Blinds

Clean drapes & blinds can help brighten a room. Do you know a good rule-of-thumb of how often to get your drapes cleaned? Every two years. We carefully inspect and test fabrics to determine which of our system’s five cleaning methods is best suited to your fabrics. We use state-of-the-art equipment designed specifically for cleaning fine fabrics. 

 This Mother’s Day, allow your mom to just sit back, relax and enjoy the gift of a clean home. This is a sure way to show your mother the appreciation she deserves.  Just ask her! Call today to get one for your mom and while you’re at it, get one for yourself! Call (636) 537-5400 to schedule your cleaning!

3 Facts You Need To Know About Mold

4/16/2020 (Permalink)

Where there is water damage there is the possibility of mold. Have you ever noticed a musty smell in one central location but you’re not sure where it’s coming from? If you answered yes, that means at some point you have probably had some type of water damage that went untreated and mold has developed. There’s no need to panic though, SERVPRO of South Chesterfield/Wildwood can make it look “Like it never even happened."  Here are three facts you need to know about mold.

3 facts about mold damage

  1.  Mold is present almost everywhere, indoors and outdoors.
  2. Mold spores are microscopic and float along in the air. Spores can enter your home through windows, doors, AC/heating system, and can even hitch a ride on your clothing or your pets!
  3. Mold spores thrive on moisture. Spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. It is impossible to remove all mold because mold spores occur naturally both indoors and outdoors.

When there’s mold damage at your home or business, count on the company that fits the “mold!” SERVPRO of South Chesterfield/Wildwood is your local remediation and restoration company. Our heroes specialize in mold remediation.  Call (636)537-5400 for your solution!

Storm Tips

4/14/2020 (Permalink)

Spring is the perfect time to start getting back outside, partake in local sports, do some landscaping, prepare your garden and all the great things that come with the nice weather. Do you know what else spring is the perfect time for?  Storms! That’s right, spring weather can bring unpredictable storms with it such as severe thunderstorms, lightning, flooding, tornadoes, hurricanes and more! Here are a few tips to help you prepare for storm season:

Before the Storm:

  • Make sure you have an emergency supply kit and a sturdy communication plan.
  • Secure your outdoor objects that could blow away or cause any extra damage to your home or even your neighbors.

During the Storm:

  • As much as you can, avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Unplug all of your appliances and electrical items. Power surges from lightning can cause serious damage.

After the Storm:

  • To prevent putting yourself at risk, stay away from storm-damaged areas.
  • Also, stay away from downed power lines and report them immediately.

When a storm hits your Clarkson Valley, MO home, leaving you in a frenzy, know that you are not alone. Our heroes at SERVPRO of South Chesterfield/Wildwood are equipped and trained to handle ANY size disaster. You can feel at peace knowing that we can make that storm damage look “Like it never even happened.”

Should your home or business be affected as a result of a storm or any other damage you can trust that SERVPRO of South Chesterfield/ Wildwood is here to help. Give us a call at (636)537-5400.

3 Ways Your Water Heater Can Malfunction And What You Can Do To Prevent Them

4/10/2020 (Permalink)

Water heater malfunctions are one of the five most common sources of residential water damage. According to the Insurance Institute for Business and Home Safety (IBHS), this disaster leads to an average of $4,444 per incident after the deductible is paid.

That is a scary thought, isn’t it? Don’t worry!  We are going to tell you 3 things to watch out for and ways you can prevent this from happening in your home!

3 Things to watch for:

  1. Sediment Build-Up:

Over time minerals from hard water settle at the bottom of the water heaters tank. What this does is insulate the water from the burner, making it run longer to heat your water which can cause your water heater to overheat and deteriorate the tank.

How do I know if I have this problem?

Glad you asked! If you hear your water heater making a popping or knocking noise that means water is trapped under the sediment and is trying to escape. Imagine boiling water pushing on the lid of the pot trying to boil over.

How do I prevent this from happening?

Preventing this from happening is pretty simple. All you have to do is flush and drain the tank of sediment once a year!

  1. Rust Corroding the tank:

Water heaters are made of steel which is mostly iron… meaning that over time the water in the tank will cause it to rust. There is a 3-5-foot rod inside of it to protect from rust. They call this rod a “sacrificial” anode rod. The name is quite fitting because the purpose of the rod is to rust before the tank does, once this rod deteriorates, your water heater will begin rusting shortly after.

How do I know if I have this problem?

The signs of this problem are very easy to spot. If your tap water is a brown, rusty color you know you have rust in your water heaters tank.

How do I prevent this from happening?

Inspect the rod once every two years. It’s not a bad idea to check at least annually after your warranty expires. You will more than likely change the rod once every 4-5 years at least.

  1. Too Much Internal Pressure:

Imagine blowing up a balloon. What happens when you put too much air in the balloon? It POPS!  Water heaters have the same concept. If too much pressure builds in the tank eventually, it will spring a leak and burst.  If the pressure gets too bad, the tank can actually explode causing even more damage. Thankfully, your water heater manufactures put in a temperature and pressure valve to prevent that from happening!

What this valve does is open up to release some of the water, keeping the pressure down. Even with the valve extra pressure can cause your tank to wear down over the years.

How do I know if I have this problem?

You will know this is becoming a problem if your temperature and pressure valve keeps opening to release water.

How do I prevent this from happening?

Pressure builds when you set the temperature too high. Make sure your water heaters' temperature is around 120-125 degrees. Any higher than that and you will increase the pressure in the tank as well and increase your chances of getting burned by the water. OUCH!

If you are the kind of person who likes to do it yourself, you can certainly do the maintenance but it’s easy to forget! The best way to prevent your water heater from malfunctioning is to hire a plumber to perform maintenance once a year. You will get the peace of mind you need without having to worry if you forgot to check something or if you did it correctly. Let the pros take care of you!

6 Tips To Practice With Elderly or Disabled In Case of a Fire

4/8/2020 (Permalink)

Most people know what to do should a fire occur, but do you know what to do if someone you know is older or has disabilities and isn’t capable of the same escape plan you are?  Whether it is you, a family member, a friend, a neighbor or even a tenant these 6 tips are good for everyone to know and practice in case of an emergency. 

  • If you live in an apartment building, if at all possible, try to live on the ground floor, you will be safest there. If you live in a multi-story home, plan to sleep on the main level close to exits
  • If you are in a wheelchair, make sure to check all exits to see if you are able to get through them safely. 

  • Make any necessary accommodations, such as providing exit ramps and widening doorways. 

  • Practice your escape plan with family, neighbors and even building managers.

  • Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.

  • Always keep a phone near your bed so you can call 9-1-1 in case a fire occurs.

For more information on fire escape plans visit https://www.ready.gov/home-fires.   

Faster To Any Disaster

4/6/2020 (Permalink)

When your home or business is hit with storm damage, fire damage, water damage or mold damage the first 24-48 hours after a loss has occurred are the most crucial. Rapid response and timely mitigation can help to prevent secondary damages and can also be the deciding factor between restoring versus replacing. When this happens, you need SERVPRO of South Chesterfield/Wildwood. We understand that returning to your normal life as quickly as possible is the most important concern for you and your family!

 As we enter into storm season, keep in mind that within a matter of minutes a storm can cause a substantial amount of damage and it doesn’t care how busy you are.  Let us take a huge weight off of your shoulders and save you time, energy and money. Our heroes specialize in cleanup and restoration.

Don’t let storm damage, fire damage, water damage or mold damage get you down, SERVPRO of South Chesterfield/Wildwood is here to help make it look “Like it never even happened.”

6 reasons to choose SERVPRO:

  1. We help you save time and money.

  2. We respond faster to any size disaster. 

  3. We use advanced technology to get your property back to its original condition.

  4. We communicate what is going on to the customer so he or she is in-the-know. 

  5. We handle the job efficiently and effectively from start to finish. 

  6.  No job is too big for us to handle, we have access to national resources should the need arise.

When your home or business is hit with damage, it’s nice to know you have someone who is here for you. Will you call SERVPRO of South Chesterfield/Wildwood for your next commercial or residential cleanup and restoration job?  We are just one phone call away and we are here for YOU. (636)537-5400

6 Important Things To Know Before a Disaster Strikes

4/3/2020 (Permalink)

The time to think about these things and learn them is BEFORE a disaster strikes, not during! Disasters don’t plan ahead but you can!  Follow these 6 tips to help prepare your family for a disaster!

  1. Know where you gas shutoffs are

Shutting off the gas before an emergency can help prevent gas leaks and explosions

  1.  Know where your electrical shut off is

Electrical fires cause approximately 26,00 fires a year!

  1. Make an emergency communication plan for your family

By doing this you can ensure your family knows where to go, what to do and how to reconnect when a disaster strikes.

  1. Make sure you have insurance and you know your coverages

Does it cover floods? Floods are the most common and costly natural disaster. Just a few inches of water can cause thousands of dollars in damage.

  1. Plan for your pets

Locate pet-friendly shelters. Many emergency shelters can’t accept pets for public health reasons

  1. Know your evacuation routes

Minutes matter in an emergency situation. Most communities have evacuation routes, learn them!

Your Local Cleaning Experts

3/30/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

SERVPRO of South Chesterfield/Wildwood has provided a video for our customers to watch to see first hand how our process is done follow this link to learn more!   https://bit.ly/39uHVSu

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call your local experts at SERVPRO of South Chesterfield/Wildwood today (636) 537-5400.

Is Your Business Prepared For a Disaster?

3/25/2020 (Permalink)

Is your Ballwin, MO business prepared for a disaster?

Did you know that 50% of businesses that experience disasters NEVER recover? Of the businesses that do survive, most already had a preparedness plan. A disaster is categorized as any event that disables, interrupts or adversely affects the ability to operate a business in a normal manner.

SERVPRO of South Chesterfield/Wildwood offers a free Emergency Ready Profile ( ERP) to ensure that you and your business are ready for anything. Pre-planning minimizes loss by having a plan of action. It is essential in increasing the speed of recovery of your business.

Types of Disasters

Natural( Only 5 % of disasters are caused naturally)

·       Flooding

·       Hurricanes

·       Ice Storms

·       Tornadoes

·       Earthquakes

·       Mudslides

·       Windstorms

Internal ( Man made) – Internal disasters can cause just as much if not more damage as a natural disaster.

·       Fire Damage

·       Water Damage

·       Major computer Failures

·       Phone System Failures

·       Major Electrical Outages

 Our Emergency Ready Profile is not a complete contingency plan, but it is a great place to start! Call SERVPRO of South Chesterfield/Wildwood today to schedule your free Emergency Ready Profile appointment! (636)537-5400.

The Importance of Choosing a Certified Remediation Company

3/25/2020 (Permalink)

Broken pipe causes mold growth Mold remediation in Wildwood, MO

When water or mold damage strikes, it's crucial to act as fast as possible to remedy the situation. It's hard to see your beloved Wildwood, MO, home suffer from disaster, so finding a certified mold remediation company is an important part of the process. When choosing who to work with, be sure to verify the IICRC (Institute of Inspection, Cleaning and Restoration Certification) status of the company or technician. Working with an IIRC certified mold restoration firm or technician ensures the work is completed under the organization's operating values:

  • Respect
  • Responsibility
  • Integrity
  • Excellence
  • Expertise

The IICRC Standards

The IICRC exists to establish and advance globally-recognized standards and accreditations for the inspection, cleaning, restoration, and installation industries. The Institute is a non-profit organization that works to develop and enforce the best methods for cleaning, restoration, and inspection services. The IICRC Standards reduce errors and redundancy as well as overall time and cost of remediation projects. Built on respect, responsibility, integrity, excellence, and expertise, the IICRC Standards assure that all certified mold remediation professionals act in the best interest of their clients and projects.

The IICRC Certification

When you are reviewing companies to handle a mold issue in your home, check for IICRC mold certification. An accredited firm or technician operates with a pledge to effectiveness, quality, and reliability, so you can entrust your home's safety to them. Insurance companies prefer to work with IICRC certified mold restoration companies to get the most competent and trustworthy service. IICRC-verified technicians have proven their expertise by passing the Institute's exam and they continually improve their knowledge with ongoing education courses as the industry changes.
Mold damage, if left untreated or if treated inadequately, can cause significant damage to your home, so it's important to choose a certified mold restoration professional. You can look forward to having a clean, safe home as soon as possible when you choose IICRC certified mold remediation.

4 Tips For Dealing With Water Damage

3/20/2020 (Permalink)

April is right around the corner and as we all know April brings a significant amount of rain with it. Here are a few things you can do to protect your Chesterfield, MO home!

Before you leave your home there are a few things you can do to prevent water damage, although it isn’t always preventable. Dealing with water damage in your home is a stressful situation, but having a clear-cut plan for that just in case moment takes quite a bit of pressure off of your shoulders. Water damage doesn’t work on a timeframe, it can happen at ANY moment! When it does, SERVPRO of South Chesterfield/Wildwood is here to help 24/7.  Should you experience a water loss in your home it’s important to know what to do.

Find and Stop the Source

Water damage can be a result of a number of things such as a pipe burst, dishwasher malfunction, and so much more. If this happens, find the source where the water is coming from and stop the water source immediately. Then, contact your local water damage professionals

Assess the Damage

Assess the water damage to see the severity of it. And once the professional is on-site, consult with him or her and do a walkthrough to help determine what will be needed to help you get it back to “Like it never even happened.”

Rescue Your Most Valuable Items

Water damage can ruin your most valuable possessions. If possible, rescue them from the flooded area as soon as you can to help prevent further damage. This can include valuables such as jewelry, heirlooms, money, photos/photo albums, awards, etc. Protect your investment and rescue your most valuable possessions as early as possible!

Call SERVPRO of South Chesterfield/Wildwood to Come to the Rescue

It’s crucial that you act fast when you have water damage. If you don’t, you can have a bigger issue on your hand, like mold. Thankfully, our highly trained heroes are trained to handle both! Allow our heroes to restore your home and/or business after water damage. Call us today at (636) 573-5400

Preventing and Responding to Commercial Pipe Damage

3/19/2020 (Permalink)

Broken pipe Commercial pipe damage in Ellisville, MO

When running a business in Ellisville, MO, it is crucial to maintain the foundation of the building. Part of this foundation is the pipes. There are many circumstances that can cause a burst pipe — a problem that can potentially shut down a business and cause lots of damage to the property. One of the most common occurrences is a frozen pipe due to a significant temperature drop or a lack of protection against the elements. Below are some simple ways to protect pipes from freezing and bursting.

Damage Prevention

Stopping a pipe burst essentially comes down to keeping your pipes dry and warm:

  • Moisture or standing water around pipes can be dangerous in the event of cold weather.
  • Removing excess water around pipes can lessen the chance of freezing.
  • Exposed pipes are at a higher risk for freezing.
  • Openings around exposed pipes or cracks in insulation can heighten the chance of a problem. Check to make sure the areas around exposed pipes are properly sealed.
  • The temperature inside the building has an effect on the temperature of the pipes.
  • Maintaining a temperature of above 55 degrees Fahrenheit within a commercial building is crucial to prevent a burst pipe.

What To Do When a Pipe Freezes

If a pipe freezes, there is usually the possibility of thawing it out before any damage is done. Turning off the water at the main point of access will lessen the chances of overwhelming a pipe and causing it to burst.
However, if a pipe does freeze and burst, it is important to get immediate help. The longer a broken pipe goes unresolved, the more damage it is likely to do. A professional cleaning and restoration company should be contacted to fix the problem and take care of any lasting effects or water damage.
Pipe damage can be stressful and overwhelming. Frequently checking on the condition of pipes, especially those exposed to the elements, is consequential in how quickly a problem can be identified and solved. Taking the proper steps to minimize the effects of a burst pipe is advantageous to the overall maintenance and health of a business.

Fire Insurance for Renters

3/4/2020 (Permalink)

Renter insurance form on a table with a calculator and a pair of glasses It is important to understand how renters insurance covers fire damage

A fire at your Ballwin, MO, rental home can be a very stressful event. Fortunately, insurance can help you with everything from temporary living expenses to contents restoration. It is important to understand how renters insurance covers fire damage so that you will be prepared if you ever experience a home fire.

What Insurance Covers

As a renter, your policy will not cover the actual building structure in the event of a fire. The landlord’s insurance will cover that. Many insurance policies for renters will cover the following in the event of a non-criminal fire:

  • Liability
  • Third party medical expenses
  • Temporary relocation expenses
  • Contents

The exact coverage varies from policy to policy, so be sure to check with your agent to ensure you have sufficient coverage. Additionally, make sure your contents coverage will pay replacement cost rather than actual cash value. Due to depreciation, it may be very difficult to replace your belongings if you are only insured for their current value.

How To Document Fire Damage

When you file a claim with your renter's insurance, the first thing to do is call your insurance company. They may have specific instructions for documenting fire damage. You will likely need to take detailed photo or video of the property. The insurance company will also schedule to send an adjuster to assess the damage. Ideally, you will have a home inventory on hand. This is a list of all the items you own, including purchase dates and prices for expensive items such as furniture and electronics. You should create the inventory when you move into your home, update it regularly and keep a copy, either physical or digital, in a secure location.
After you have documented all the damage and filed a claim with your renters insurance, it is time to begin the fire restoration process. Depending on the extent of the damage, you may need to hire a certified restoration company to help you get your belongings back to pre-fire condition.

How to Flush Your Water Heater

2/11/2020 (Permalink)

Man's hands unscrewing a screw-nut on a water heater with a wrench on a boiler Flushing a water heater in a Chesterfield, MO home

If you are working in your basement in Chesterfield, MO and you notice that your water heater is making screeching or crackling sounds, you may worry that you have to replace your heater. There are some situations where that is the case, but fortunately there are many other times when you just need to give your heater a little extra care. Routine maintenance is important to keep potential problems at bay.

Flushing Your Water Heater

One of the easiest ways to keep your heater working properly is to perform a water heater flush once a year. You will need a garden hose, a regular screwdriver and a drainage area to capture the water. Following a few easy steps will help to prevent any sediment from building up inside the heater and will keep it running smoothly.

Turn off the Heater – For gas heaters, make sure the pilot light is off. Electric heaters need to be turned off at the circuit breaker.
Attach Hose – The garden hose must be connected to the drain valve. The other end of the hose should be placed in an area that can capture water and sediment. Wearing gloves is a smart idea.
Drain the Water Tank – The drain valve must be opened to allow the water to flow out. Allow several minutes to ensure the tank is empty. To help the water drain more quickly, it’s a smart idea to turn on a hot water faucet somewhere else in the house. Then turn off the valve on the water supply.
Close the Valves – After you are sure that the water and sediment have been drained, close the valves. You can then turn on the water supply.
Restore Power and Turn on Heating Element – When you are satisfied that the tank is full, turn the power back on. Then turn the heating element on.

Performing a flush of your water heater every year should keep it running well for many years.

Why You Should Call the Pros to Clean up Water Damage

1/31/2020 (Permalink)

Flood cuts done inside a commercial property, water on concrete floor, dehumidifier in middle of the room Commercial water damage in Clarkson Valley, MO

In the workplace, you probably expect to occasionally deal with cleanup issues such as spilled drinks or a small pipe leak. You should be able to handle situations such as these on your own. When it comes to something more serious such as pipe burst cleanup, you're better off getting in touch with a professional water removal company. Some damage is far too extensive for you and your business to tackle. With the help of experienced technicians, you can prevent larger issues from developing and make your workplace safe once more.

What the Pros Offer

There are many advantages to hiring a professional crew to clean up after a broken pipe or whatever caused the water damage in your Clarkson Valley, MO, office. Some of the benefits these technicians provide include the following:

  • A fast response, usually within a few hours of your call
  • A thorough process
  • The right tools and equipment for jobs of any size

How the Crew Will Approach Your Cleanup Emergency

As soon as technicians arrive, they will assess the extent of the damage. The team will determine the source of the incident and will then make a plan to restore your office, whether it's a pipe burst cleanup, cleaning up after a sewer line break or anything else. The team will start by moving all materials out of the water and tearing out ruined items such as carpet and drywall. Crews will then remove all water from the affected area and dry it with high-powered fans and dehumidifiers. After sanitizing your office, the team will rebuild as necessary.

Deciding When To Call

Some situations require a professional's skill. If you detect black water from a sewage issue, call a sewer cleanup company immediately. You should also enlist professionals if you see mold or if the damage extends through large portions of your office.
A pipe burst cleanup or sewage problem isn't something you should deal with. However, professional water removal teams are ready and willing to take care of it.

3 Ways Pretesting Can Lower Insurance Claims Costs

1/23/2020 (Permalink)

A fire destroyed five stores Fire damage in Eureka, MO

Pretesting Process - Things You May Want to Know

If your business Eureka, MO, has suffered fire damage, then your local SERVPRO may include pretesting as part of the restoration process. There are many reasons this service can be helpful, one of which is that it may help lower the costs of your insurance claim. Here’s what you may want to know.

1. Identifying Damage

Your insurance agent may recommend working with SERVPRO because they can pretest for damage. This process involves taking a chemical pad and gently swabbing each potentially damaged surface. The reaction on the pad can then tell the professional if there is damage and how severe it may be. It can be particularly useful in areas where smoke or soot damage is likely to have occurred but none can be seen. The ability to quickly test and identify damage can lead to cost savings on your claim.

2. Quickly Sort Items

The process of pretesting can help your restoration crew sort the damaged spaces and items from the unaffected ones as they go. As each test is tested the professional can look over the results and assign the appropriate cleaning procedure. Doing so may help them save steps and time later.

3. Cutting Time

This service may also help by cutting the time it takes to locate and clean damage. This occurs because the testing process allows the restoration crew to know for sure if an item has been damaged and focus their attention on the areas that need it, rather than spending time on spaces on the property that are perfectly fine. The less time the restoration process takes the more money that could be saved.

Your restoration service may go through the pretesting process in order to identify areas that have been damaged where the damage itself isn’t completely visible. This process may also help them sort the damaged items, and cut down on cleaning time. All of these are things that could help lower the costs of your claim. Be sure to talk to a professional if you have any questions.

Why Your General Liability Policy May Not Cover Mold Exposure Claims

1/8/2020 (Permalink)

Mold on drywall Mold drywall in Wildwood, MO

Why Your General Liability Policy May Not Cover Mold Exposure Claims

A rapid increase in mold insurance claims has prompted many insurance companies to make changes to their general liability policies. As a result, it may be wise to consult an insurance professional in Wildwood, MO, about how mold exclusions may affect your commercial liability coverage.

Existing Exclusions

Before recent policy modifications, several exclusions were sometimes applied to a mold claim. These exclusions include:

  • Pollution
  • Business risk
  • Owned, occupied or rented property

Pollution Exclusion

Courts have often disagreed about whether mold infestations are equivalent to the sort of discharge, dispersal or release of pollutants that pollutant exclusions were written for. There has also been some dispute over whether mold can be considered equivalent to the industrial chemicals and other substances generally considered to be pollutants.

Business Risk Exclusion

Many mold insurance claims involve allegations that mold developed in an enclosed building due to defective workmanship. Business risk exclusions have sometimes been used to exclude mold damage resulting from defective workmanship.

Owned, Occupied or Rented Property Exclusion

Landlords and building owners are sometimes sued by tenants for property damage and mold remediation costs that result from mold exposure in their buildings. Existing exclusions for owned, occupied and rented property are sometimes used to deny these claims, but are not always found to be applicable.

Mold Exclusions

Due to the inconsistent application of existing exclusions, many insurance companies decided to endorse commercial general liability policies to explicitly exclude or severely reduce coverage for claims that arise due to mold exposure. One such exclusion is the Fungi or Bacteria Exclusion Endorsement that was filed by ISO. This exclusion expressly excludes cleanup and mold remediation costs, as well as personal injury arising from mold exposure from coverage in a commercial general liability policy with this endorsement attached.
As a result of these common exclusions, your general liability policy may not cover damages that result from mold exposure. However, you may be able to purchase additional coverage for mold insurance claims.

The Vital Role of Business Interruption Insurance

12/29/2019 (Permalink)

Causes of business interruption insurance Make sure that your business interruption insurance coverage is in place before repairs begin

The Vital Role of Business Interruption Insurance

When business is running smoothly, managers may not think much about the value of business interruption insurance. When disasters strike, however, that safety net becomes very important. Some of the events that could prompt the need for this specific coverage include

  • Fire
  • Flooding
  • Earthquakes
  • Power outages
  • Vandalism

You'll need to work with your insurance provider to determine what is covered and the extent of coverage, but even a little bit of insurance protection is better than nothing at all.

The Risk for Financial Losses

A business fire can damage many of your assets. As you work through the process of cleanup, repairs, reconstruction, and other factors of reconstruction, you may be at risk for heavy financial losses. When your doors are closed, you won't bring in the same profits you would if you were operating as usual. You may also lose valuable customers if they seek out your competitors who were unaffected by the disaster.

Survive Interrupted Daily Operations

Business interruption insurance makes it possible for you to protect your business while your property is in the recovery process. Some of the things that interruption insurance covers include making payroll, monthly debt payments, and certain recovery costs.

Choose Professionals Who Value Your Time

For the best results, work with fire cleaning and reconstruction professionals who understand the time constraints of your insurance policy. All the work involved in cleaning up fire and smoke damage, removing odors and residue, repairing and rebuilding where necessary, and bringing your property back to pre-disaster condition takes time. You need to work with professionals who are aware of the potential for financial losses you face.

Don't Wait for Trouble

Choose a Ellisville, MO, commercial fire and smoke cleanup company that offers a full range of services within a tight timeframe. Make sure that your business interruption insurance coverage is in place before repairs begin. For the best results, consider the risk of disaster before you ever need any of these services.

3 Unexpected Storm Damage Risks

12/23/2019 (Permalink)

Roof collapsed in a building, many pieces of ceiling tiles on floor, floor wet Collapsed ceiling in a Ballwin, MO building

The average homeowner has a narrow idea of what storm damage involves. Downed tree limbs or cracked windows are some of the main concerns. But storm damage can be surprisingly varied, and include things like burst pipes and even standing water. Learn more about some of the more surprising types of storm damage - is your Ballwin, MO, home ready?

What Causes Storm Damage?

There are many different storm types, and unsurprisingly, many different types of storm damage. Regardless of the elements of the storm, there are a few features that are almost guaranteed. Those elements include the following:

  • Heavy preciptation
  • High winds
  • Temperature shifts

These and other elements can cause some surprising types of damage.

Plumbing Damage

Plumbing storm damage can be unexpected but highly destructive. Heavy rains can push debris into outdoor drains, blocking them from working and setting the stage for household flooding. On the other hand, low temperatures can cause frozen pipes, which eventually become burst pipes. These are just a few ways a storm can wreak havoc on your plumbing.

Electrical Damage

Lightning strikes can cause thousands of dollars in damage to a home. That’s because a strike can disable the computers, security systems and smart devices that are increasingly common in the average home. In the case of a smart home, a lightning strike can cause particularly debilitating and critical problems.

Roof Damage

Few homeowners consider how vulnerable their roof can be in a storm. But impacts from downed limbs or even hail can create dents and holes in your roof. Meanwhile, wind gusts can blow off shingles or even lift weaker parts of your roof in extreme cases. Each of these can let water in and create a chain reaction of problems.
Storm damage comes in many flavors. Being prepared for all of it - from burst pipes to lightning strikes - is key to keeping your home secure. Work with a local storm cleanup expert to identify your home’s specific storm risks and take action.

Does Certification Matter for Professional Mold Remediation?

12/11/2019 (Permalink)

Close up of grew mold growth. It doesn't take long for mold to begin affecting the stability of wood, drywall, and other organic materials in your home.

There are many standards established for professional mold remediation and cleanup professionals. Many individual technicians and remediation companies earn each appropriate mold certification through the Institute of Inspection Cleaning and Restoration Certification organization. By earning these certifications, professionals have proof that they understand and are qualified to complete specific tasks. Some examples include

Fire Restoration standards
Water Restoration training
Carpet and Upholstery Cleaning training
Applied Structural Drying certification
Understanding Mold in the Restoration Industry
Restorative Drying for Loss Control

If your Chesterfield, MO, home has been affected by mold, would you prefer technicians who are certified mold cleanup professionals and who have completed one or more of the available training sessions? Each element of education and experience improves the technician's ability to return your home to its pre-mold condition.

Why Ask About Certification?

The purpose of a mold certification is to protect consumers and to serve as a guarantee that the company or technician holding the certification has met established standards. Those professionals who have passed examinations have shown that they met those standards and that their work will be in compliance with those standards of certified mold remediation.

Does Certification Really Matter?

As a homeowner, should you care whether you have certified mold remediation professional working on your mold problem? Sometimes, in an attempt to save money, homeowners contact the lowest-priced company available. Unfortunately, this generally leads to more expensive damages and repairs down the line. Working with certified professionals gives you the assurance that the technicians and the completed work will be held up to established standards. In other words, are you willing to pay more for the confidence that your home and family are safe from the effects of mold damage?

Contact Certified Professionals

It doesn't take long for mold to begin affecting the stability of wood, drywall, and other organic materials in your home. As soon as you suspect an issue, contact certified mold removal and remediation professionals for help.

Renter’s Insurance : Does it Cover Home Fire Damage?

12/6/2019 (Permalink)

Close up of fire sprinkler. It’s important to confirm you are covered, regardless of the fire source.

Residential fires can cause significant property damage, not to mention the stress and upheaval for the residents. If you have had a fire in your Chesterfield, MO, home or apartment, you have many questions to answer, including whether your fire damage will be covered. Having some details about renter's insurance may help you understand your options.

Fire Coverage Basics for Renters
Fire insurance can look very different from one policy to another. Here are the basic categories you will see in most fire policies for renters.

Personal Property – Reimburses you for your personal property losses
Liability – Allows your policy to pay others who sustain loss or injury from a fire in your residence
Natural Peril – Mandates you be covered if your fire was started due to a natural disaster or severe weather event
Mandatory Evacuation – Allows you to be reimbursed for living expenses should you be forced to evacuate your home
Loss of Use – Provides reimbursement expenses if you need to move out of your home during fire cleanup and restoration

While these categories will generally be consistent, the coverage may vary for certain details. These variables can affect your bottom-line coverage considerably.

Fire Policy Exclusions and Variables
When weighing a renter's insurance policy, you can start by comparing the deductibles and coverage limits for the various categories. Your policy will cover some portion of the fire damage remediation work, but you may find varying provisions about how your property loss values are reimbursed. Replacement-value coverage is far superior to current-value coverage. Without the replacement-value designation, you may be left with a damaged nine-year-old sofa, reimbursed at a fraction of its replacement value.

You may find some policies have special exclusions for the cause of the fire. It’s important to confirm you are covered, regardless of the fire source.
Whether you are shopping for renter's insurance or evaluating your current policy, these details may help you understand your choices. If you require fire restoration in your home, the better you understand your policy, the more informed you will be while navigating the remediation process.

What To Know About Flushing a Water Heater

12/6/2019 (Permalink)

Hand attaches hose to a home water heater to perform maintenance When flushing your water heater it’s important to turn the heating element off before you begin

How to Perform a Water Heater Flush

If the water heater in your Chesterfield, MO, home is making odd sounds it may mean there is sediment in the water tank and it’s time to flush the unit. Before performing a water heater flush there are several important things to take note of.

1. It’s important to Turn the Heating Element Off

The first step to a heater flush it to turn the heating element off. This is done both to help reduce the possibility of injury to you, and to prevent any damage to the tank that can occur when the metal is heated without any water inside. Electric heating elements can be turned off by disconnecting the electricity, while for gas units the pilot light will need to be properly put out.

2. You May Need Several Flushes

When rinsing out your water heater it may take several flushes before the sediments is completely removed. This means you may need to turn the water valve on to help rinse the tank, and then off so the tank can drain several times. During this process it’s also important to ensure the drainage hose is directed to an area that can handle the flow of the draining water.

3. Remember to Inspect It

After you drain the tank during the water heater flush, but before the final refill, you may want to take the time to inspect the heater for potential damage. It’s also a good idea to check over the area around the tank to look for any sign of water damage. These may include discoloration or loose, soggy flooring. If you do notice signs of a problem it’s best to contact a water damage restoration service.
When flushing your water heater it’s important to turn the heating element off before you begin. It may also take several flushes to rid the tank of sediment. Finally, remember to take the time to inspect the heater and the area around it for any problems, and call a professional if water damage has occurred.

3 Tips for Preventing Sewage Backup

11/12/2019 (Permalink)

Close up of foot pressing a pedal to open cap of garbage bin For paper products, such as feminine hygiene products, or paper towels dispose of them in the waste bin

3 Tips for Preventing Sewage Backup at Your Home

Your home's sewage line is one of its most unpopular yet crucial components. It plays a very important role — and you hope you never, ever have to think about it. To keep sewer cleaning off your "to do" list, follow these three tips for preventing sewage backup at your Clarkson Valley, MO, home.

1. Dispose of Waste and Other Materials Properly

When it comes to clogged pipes, two of the biggest household offenders are grease and paper products. Aside from toilet tissue and other paper items that are specifically designed to be safe for your home's plumbing, these items should never be thrown or flushed down drains.
To safely dispose of grease and cooking oils, allow them to air-dry and solidify. Then throw them in the trash. Allowing them to cool and thicken in your pipes can cause a backup.
For paper products, such as disposable diapers, feminine hygiene products, or paper towels and cloths, simply dispose of them in the waste bin. While most of these items will dissolve over time, it's a long time, and it can swiftly lead to clogged pipes.

2. Take Care of Your Sewer Line

It may be the city's job to take care of the sewer system, but it's your job to take care of the sewer lateral that connects your home to the citywide sewage scheme. If your line is corroded or cracked, it can cause sewage issues in your home.

3. Go Plastic

Whether it’s a tree root, mineral build-up, storm damage after flooding, or just a simple case of corrosion, older pipes are generally far more susceptible to break-ins and breaking down. Upgrading to plastic pipes before your vintage plumbing bites the dust can help you avoid potentially costly repairs in the future.
While it may be impossible to completely prevent a sewage backup from ever occurring at your home, keeping these three tips in mind can greatly reduce its chances. In the event that you do need sewer cleaning, a local water damage restoration company can expedite the process and ease your mind.

Types of Floodwater and What They Mean

10/26/2019 (Permalink)

Dishwasher spilling water A spill from the dishwasher could be considered Category 2

Different Types of Floodwater and What They Mean

Dealing with a flood in your Eureka, MO, business can be overwhelming. As you survey the resulting damage, you may find yourself wondering what your next steps should be. Calling water damage repair professionals is crucial in the aftermath of a storm or flood. However, you should first understand the specific type of flooding you’re experiencing so you can receive the proper help you need. Here are the different types of floodwater and what they mean.

Clean Water

The first category involves clean water, which refers to floodwater that is considered clean and suitable for humans to drink. Clean water may come from the following sources:

  • Tap
  • Appliances
  • Plumbing fixtures
  • Melted snow
  • Rain

If you notice water coming from any of these places, it is likely clean for now. However, after forty-eight hours, clean water is more likely to come into contact with surfaces or objects that are contaminated in some way. If this occurs, the clean water may turn into gray water, which poses a greater threat to your business.

Gray Water

Gray water is a more harmful form of water that can appear after a flooding incident. Unlike clean water, gray water is at least partially contaminated and is not suitable for consumption. Gray water typically comes from bathtubs, showers, sinks, dishwashers and washing machines. While the water from a kitchen sink may only contain grease or fats, bathroom sink water can contain traces of excreta and other waste.

Black Water

This third category is the most serious type of floodwater that can seriously harm your business. It includes sewage and wastewater that comes from the toilet. If left untreated, this water can cause severe damage to your building. Be sure to take action immediately if you notice this form of floodwater anywhere on your property.
In the aftermath of a flooding incident, it’s crucial to know what kind of damage you’re facing. Whether your business has signs of clean water or gray water, any form of flood damage deserves immediate attention.

Water in Your Ceiling Lights Can Be a Serious Matter

10/18/2019 (Permalink)

Water in light fixture One thing you never want to see in your home in Wildwood, MO, is dripping water in light on your ceiling

One thing you never want to see in your home in Wildwood, MO, is dripping water in light on your ceiling. Almost everybody knows that water is a conductor of electricity, which could create a dangerous situation for your family. What should you do if this happens?

No Touching

Once you notice water pooling or dripping from a light fixture, avoid the temptation to shut off the light switch. Water and electricity is a dangerous combination, so be sure not to touch anything so that you don't give yourself an electric shock. Instead, your next steps should be:

  • Find your breaker box and shut off the electricity.
  • Test a different switch to confirm that it's off.
  • Locate the main water line and turn the shut-off valve.

Fix the Leak

Before you think about replacing your fixture, you'll want to find and repair the source of the leaking water so that you don't ruin another light. In order to ensure a thorough inspection, you're better off calling a water damage remediation company than doing it yourself. That way the leak itself and all resulting ceiling damage is taken care of in one go. It should also be done quickly, so you don't have to go too long without electricity.

Replace the Fixture

In addition to their expertise in all things electric and wiring, you should contact an electrician to install a new light fixture so that you can be sure it is indeed safe to do so. You may even consider asking for waterproofed wiring, to help mitigate any future water in light disasters. Who knows, this might even be a good opportunity to try out a new style, or replace all your other fixtures, as well.
The most important thing to remember when you find water in light, is to not do much of anything on your own. It's all about bringing in the experts to handle it for you. Remember, it's for your own safety!

3 Reasons You Should Board Up Your Home After a Fire

10/9/2019 (Permalink)

A picture of the outside of a house boarded up Board up home in Ellisville, MO

3 Reasons You Should Board Up Your Home After a Fire

If your Ellisville, MO, home has been damaged in a fire, then you will likely need to have repairs done. Depending on the severity of the damage, you may need to board up the house. This is needed when the fire has affected significant portions of your home and there are missing areas in the walls and roofing. It may be needed for broken doors and windows as well. The following are some reasons why this should be done.

1. Keep Out Unwanted Visitors

When your home is damaged in a fire, it makes it easy for both people and animals to make their way inside. This can result in theft of your valuable items. Animals may cause further damage by chewing or clawing at your belongings or the walls. Having board up services done will help keep out unwanted visitors of all kinds.

2. Prevent Damage From the Weather

If your house has severe damage, then it can take a while to complete repairs. Emergency board up helps to prevent further damage during this process. If it is not done, heavy winds can blow dirt, leaves and debris into your home, and rain can cause a lot of additional water damage that will extend the needed time for repairs.

3. Ensure Insurance Coverage

In many cases, your insurance company will require mitigation to be done to keep the time and cost of repairs at a minimum. If you do not do this, your claim could end up being denied. Along with board up services, mitigation can include removing water, relocating damaged items and cleaning up soot and smoke damage.
If your house has been damaged in a fire and you need to have it boarded up, contact a fire damage remediation company right away. They will be able to perform this service as well as others you may need. They can clean and sanitize the area and may be able to salvage damaged belongings.

Limiting Mold Exposure in Your Home

9/26/2019 (Permalink)

Black mold spots in a drywall Mold damage in Ballwin, MO

Limiting Mold Exposure in Your Home

Have you recently experienced water damage from a busted pipe? Did the washing machine overflow? Does your home feel particularly humid? If so, your property might be vulnerable to mold. Take action quickly. If you suspect an issue, contact a mold restoration company in Ballwin, MO, to inspect the residence. In the meantime, these three tips might help keep a small problem from becoming a potential disaster.

1. Contain It

For mold prevention, limit your home's exposure to spores. The fewer the house has, the less likely it is that a problem might develop. Have you spent time walking in the grass? Did you enjoy a day outside? Spores live in the air and on the ground, so just by walking inside you could be trekking them into your abode. Upon entry, leave shoes and possessions near the door, preventing dirt and fungus from spreading throughout the rooms. In addition, avoid leaving doors and windows open and regularly caulk gaps in outdoor vents. If you're still concerned, research and purchase a high-end air filtration system.

2. Dry It Out

Mold reproduces when its spores react with liquid. Focus, therefore, on pulling moisture out of the air and preventing water damage. To reduce the home's humidity levels, keep the air conditioner running and properly serviced. If that's not enough, add a dehumidifier or buy moisture-absorbing products. Taking a shower? Use your bathroom vents to pull wetness out of the air. Has the dryer been on the fritz? Have it cleaned out. A clogged vent could increase the steaminess in that area.

3. Fix It, Clean It, Remove It

Has a pipe recently leaked? Did the air unit get clogged, spilling over onto the carpet? These water sources can lead to mold growth. Experts need to address the problem as well as remove any damaged materials. Without proper care, this trouble could reoccur, causing further headache and frustration.

Be proactive to protect your home and pocketbook. Work to keep spores out and minimize dampness. Then, if water damage occurs, don't neglect it. Have the area professionally sanitized and repaired. Allow the crew to help your home look “Like it never even happened.”

Saving Money by Stopping Leaks

9/26/2019 (Permalink)

A small water leak It's a good idea to inspect your building for a water leak

Saving Money by Stopping Leaks

Utility costs often change for various reasons. For example, when it gets warmer outside, your utility bill will likely increase to keep your building at a reasonable temperature. A sudden, unexplained spike in your utility bill for your commercial property in Ellisville, MO, could be a sign of a water leak somewhere in your building. Checking for leaks and getting the proper repairs can save you and your insurance company a lot of money.

Small Leaks

Even a small leak can cost a lot of money over time. Small leaks can come from a variety of sources:

  • Dripping faucet
  • Faulty stopper in toilet tank
  • Loose pipe under a sink
  • Damaged supply line

A small water leak doesn't just waste water and raise your utility bill. It can also cause significant water damage if it leaks onto floors, cabinets, walls or ceilings. Check for leaks frequently and repair any problem that you find as soon as possible.

Large Losses

Sometimes leaks are not subtle at all. Large losses are often caused by sudden issues. For example, a pipe break can cause a large amount of water to suddenly flood your building. When this happens, you will likely need to contact a local plumber to fix the broken pipe and water remediation experts to clean up the mess it leaves behind. After you make those calls, however, you still want to stop water from gushing into your building as soon as possible. To stop the water flow, turn off the main water main. While this may be inconvenient, it can significantly minimize the damage caused by the break.
When your utility bill seems unusually high for no reason, it's a good idea to inspect your building for a water leak. Fixing the leak and any damage it causes as quickly as possible can save you a lot of money in the long run.

What To Do After a Fire

9/24/2019 (Permalink)

Stairway filled with smoke with fire burning through a doorway. Dealing with the consequences of a fire can certainly be tasking for anyone who manages any commercial operation.

One of the most devastating things for any business owner to experience is a fire, as the burden of dealing with the damage can be a huge mental and financial weight to carry. Given the numerous disaster management services they offer, consulting a fire restoration company can bring you relief. For many people though, knowing what do in the immediate aftermath is usually not so straightforward. If you have a business in Chesterfield, MO, and have experienced this type of devastation, the following is a helpful to-do list to keep in mind.

1. Call Your Insurance Company

A relevant fire insurance policy is a must-have, as it can save you a lot of money. Before you do anything on your own, reach out to your insurance company. Many of these companies already have response protocols in place for their clients and can even provide contractor recommendations. Additionally, you might be able to get them to pay for such services. A good policy might also offer you temporary space or other resources to continue to run your business while the damage is assessed.

2. Contact Restoration Professionals

Contact a company that offers fire restoration services to help you with soot and smoke cleaning, door and window boarding, and other post-fire construction. Your insurance agent can help you identify a reputable company that has the right experience for your needs.

3. Assess the Damage

Figure out what is damaged and what is not: This is important because, depending on the extent of the fire, you could still have property that can be used. Doing an inventory of these items and separating them from items that could not be saved also helps you in your claims process.

Dealing with the consequences of a fire can certainly be tasking for anyone who manages any commercial operation. However, you do not have to do it alone. A reputable fire restoration partner can assist you in more ways than one.

Business Income Coverage Can Help After Fire Damage

9/17/2019 (Permalink)

A red fire alarm on a wall. There are many things you can do on your own in your efforts to get the best out of your interruption insurance.

If your business has recently suffered fire damage in Chesterfield, MO, having interruption insurance can help you get back on your feet more easily. This type of policy, designed to protect against business interruption, can help cover some of the direct and indirect losses from the fire while you rebuild. This, together with the reconstruction advice you can get from a fire restoration company, can help you quickly get back to business as usual. To get the best out of your policy, here are a few tips to keep in mind:

1. Review the terms and conditions of your policy.

As a first step, it is a good idea to refamiliarize yourself with the key provisions of the most up-to-date version of your policy document so you know the exact recovery costs you can claim.

2. Get in touch with your agent.

Your next step should be to contact your agent to get the process going. You can get short-term interruption insurance coverage to meet your most immediate costs such as those related to the repair and reconstruction of the fire site, as well as those for the security and protection of the property. You could also be able to cover expenses you incur to continue to run the business, including but not limited to the use of a temporary location.

3. Keep track of everything.

Receipts, documents, and other proof of expenses will be important for your claim, so it is advisable to keep all such evidence safe and securely filed away. At this point, you should also be cautious about signing any claim document that indicates the entire amount due, as it will take some time to determine this figure. Be sure to carefully read any document that requires your signature.

There are many things you can do on your own in your efforts to get the best out of your interruption insurance. That said, you should not hesitate to get professional help when there is a need for it.

Essentials of Home Flood Preparation

9/11/2019 (Permalink)

Desk with a white paper with the title "Flood Insurance", there is a pen, glasses and a $50 bill Obtain flood insurance

According to recent reports, extreme weather events that can cause flooding have increased in number and intensity over the last few decades. Unless you know your extreme-weather risk is minimal, you may benefit from taking some preventive steps. It could mean the difference between some minor landscape damage and a flooded basement. Cleaning up after flood damage in your Chesterfield, MO, home can be profoundly unsettling and costly. A few basic precautions can make a big difference to your home and family.

Prevention and Preparation Suggestions

Completing this brief list of important measures may help reduce your chances of experiencing flooding and better prepare you if home water damage does occur.

  • Keeping gutters and storm drains free of debris
  • Attaching a battery backup to your sump pump
  • Obtaining flood insurance
  • Signing up for your local emergency notification service
  • Compiling a household emergency plan and kit
  • Keeping flashlights and batteries on hand

The preparation may be more educational and efficient if you involve your family in the process. The more you all know, the better prepared you will be.

Risk Level Assessment

It’s important to gather some information about your risk level for extreme weather. You can consult with neighbors, local planning departments and weather agencies to assess whether you live in a high-risk area for severe weather. If there is some risk in your area, you may benefit from an in-depth evaluation by a home water restoration expert. A specialist can help you tailor a comprehensive plan based on your unique situation.

In the event that you do experience flooding in your home, you will likely be grateful if you devoted some time to research and preparation. Storm damage cleanup and restoration are stressful for the whole family. Having a plan in place and following through on a few preventive measures could help reduce the impact on your home, your valuables and your family.

Clogs Could Indicate a Sewer Problem

8/27/2019 (Permalink)

Tree roots growing in the sewer line is a common reason for sewer backup problems

Your home in Clarkson Valley, MO has many intricate systems working behind the scenes. As you go about your daily activities, you expect your home’s inner workings to work smoothly. When subtle or not so subtle signs start appearing, like repeatedly clogged toilets, it could mean more than just a simple clog. Sewage cleaning by a professional can get your home back into shape.

Signs of Trouble

Toilet overflow or backup may be the most obvious sing of an issues, but there are other symptoms of a potential sewer issue that should not be overlooked.

  • Strange sounds coming from toilet or other appliance when flushing
  • Noticeable increase in the water bill
  • Sinks and toils drain slowly even when not clogged
  • Clogs in multiple locations
  • Areas of greener grass in the yard near sewer line
  • Patches of grass that are inexplicably greener than the rest of your yard
  • Foul odors in the basement or yard
  • Unpleasant smells in your yard or basement

The Main Culprits

When the signs above are present, you likely need something more than your trusted plumber to fix the problem. Sewage cleaning can help get to the root of the problem, which is typically caused by three main culprits.

Clogged Pipe or Line: Everything you flush and rinse heads to one location. From hair to grease to flushing items that shouldn’t be, they can make their way to the main line and build up.
Tree Roots: These oxygen producers can give a home needed curbside appeal. Below ground, their roots are always growing toward water sources, which can include growing into pipes and creating holes or blocking flow.
Broken or Collapsed Sewer Lines: Newer developments typically have the latest piping that is resistant to breakage. Homes in older areas could have systems with cast iron or clay, both of which can eventually deteriorate.

Instead of waiting for costly repairs to be needed, sewage cleaning is a preventive way to keep your pipes running smoothly. As part of regular home maintenance, it can also help locate problem areas before they burst.

How Cities Plan for and Prevent Flooding

8/20/2019 (Permalink)

A common way to stop flooding is the use of barriers such as sandbags

High water from floods is a problem in many areas, especially large cities. Fortunately, engineers and city planners have numerous ways to manage flood waters and save lives and property. These planning techniques fall into two broad categories — preventing floods in the first place and designing flood-friendly cities.

Preventing Floods

Whether excess water results from snowmelt, rainfall or overflowing bodies of water, there are several ways cities can address it. The following are three common ways to avoid flooding:

Blocking In cases of overflowing bodies of water, one of the most common ways to stop flooding is the use of barriers. These can be anything from simple sandbags to high-tech gates.
Rerouting When water cannot be blocked, like in heavy rainstorms, some cities channel the excess water away from buildings. In some cases, the water is directed into vast storage systems and processed to be reused.
Absorbing Cities are especially prone to flooding because of their high proportion of concrete to green space. In rural areas, the natural ground acts as a sponge and absorbs much of the rainfall and river runoff. In more urban areas, however, the water simply collects on top of the concrete. Some cities, such as Chicago, use absorbent paving material to prevent high water levels.

Designing Flood-Friendly Cities

In cases of extreme rainfall, flood prevention may not be possible. In the past few years, the frequency of flooding has increased, and evidence suggests that this pattern will continue for the foreseeable future. Therefore, some engineers have begun suggesting flood-friendly cities which incorporate the following:

Smart Zoning Some city planners, particularly along the coasts, have proposed building new houses at higher elevations.
Floating Structures Large floating barges with hospitals, schools and other buildings would allow cities to continue daily activities even during a flood.

Unfortunately, not all cities are currently prepared to withstand high water levels. If your Eureka, MO, commercial property is affected by a flood, you may need to hire a professional restoration team to get your business back to normal.

4 Steps To Take After an Apartment Fire

8/13/2019 (Permalink)

Fire damage in Wildwood, MO

According to the National Fire Prevention Association, there are about 100,000 rental property fires every year. The costs related to property damage are naturally very high. Although property owners have many other concerns that fill their day-to-day calendars, fire safety should be a top priority. In addition to implementing fire safety policies, it's important that property owners understand their responsibilities in response to an apartment fire.

Contact Your Insurance Company

One of the best reasons to call your agent immediately is the ability to avoid interfering with your claim. If you enter the property and add to the fire damage, you could negatively impact the status of your claim. Your insurance agent may provide recommendations for your next steps.

Gather Facts and Details

The fire department and your insurance company will ask for information about how the fire started. Talk to tenants about their activities prior to the fire. The information you gather may help to determine whether the fire was started by an unattended fire or a problem with electrical wiring. The fire department will also conduct an investigation.

Help Renters Find Temporary Housing

If the apartment fire has made the building uninhabitable, your renters will need a temporary place to stay until fire damage restoration professionals have the chance to clean up and repair the building. There should be at least a few Wildwood, MO, organizations to help you find a place for your renters to stay. If the fire was not the result of negligence or fire code violations, your insurance coverage may pay the relocation costs. Remind renters to contact their insurance providers, as well.

Contact Fire Restoration Professionals

In addition to losing out on revenue while your property sits vacant, fire damages increase as they sit. Professionals take immediate steps to mitigate further harm. The sooner technicians can get to your property, the sooner you can move renters back in.

Rental property fires are some of the most common types of losses that affect property owners. Knowing how to respond when an apartment fire breaks out helps you avoid further damages.

Commercial Water Loss

8/1/2019 (Permalink)

Interesting historical sites and historic homes are a draw in this area Southwest of St. Louis. The small town feel and semi-rural character of the area are a benefit for your small business. As you offer your products and services online or to residents and other business in the area, turn to SERVPRO if your office suffers water damage. We know how vital it is to keep your clients and employees happy and healthy even when a roof leak damages interior ceilings and walls. Our technicians know precisely how to pinpoint the source of the moisture that is causing plaster or drywall to disintegrate, and we will take all the steps necessary to insure your work continues as we abate the damage the water has done.

If your client or business records suffer commercial water damage within the walls of your Chesterfield operations be sure our technicians are aware of the importance of these documents. When water damages the papers in your filing systems, it is essential that we quickly arrange to have a document water restoration expert from our staff join the team working through the moisture damage issues at your office. Trained in the best industry practices for drying and restoring documents soaked because of the leaking issues in your office, our staff is adept at saving items you might have feared we lost forever. We will use a variety of techniques including freezing the affected paperwork until we determine with you the identification of the documents that need to be restored and the best way to dry them out. Air drying and specialized setups with dehumidifiers or vacuum thermal or vacuum freeze-drying will be considered as methods to restore papers, all in close consultation with you, the business owner.

We also are proficient at restoring the electronics that no doubt form the backbone of your business. Many businesses, perhaps including yours, save much of their critical content online or on computers or mobile devices. Our staff has specialized certification in restoring water damaged electronic devices and can help connect you with specialists in data recovery should the damage be extensive. One important detail when dealing with electronic water damage is to keep ambient temperatures above the dew point so that internal condensation is kept to a minimum.

Check out the professional document and electronic restoration services available from SERVPRO of South Chesterfield/Wildwood if your business suffers water damage to paper or electronic records. A call to 636-537-5400 will put you on track to save crucial paperwork and virtual documents.

Causes of Refrigerator Leaks

8/1/2019 (Permalink)

Causes of Refrigerator Leaks

Maybe your water alarm alerted you, maybe you see a puddle or some dripping, or maybe you see some signs of water damage (corrosion, water stains, etc.). Once you’ve discovered a leak, consider the possible causes.

Blocked defroster. A blocked defroster can stop defrost-cycle water from draining properly. Try clearing out the small drain by pouring hot water into it. Remove any debris with a pipe cleaner.

Drain pan. Sometimes the drain pan itself can leak. Check for cracks.

Filter. Refrigerators with filters can leak if the filter is the wrong size or not installed properly.

Waterline. This is potentially the most problematic. Refrigerators with ice makers or water dispensers have water lines running between the main water supply and the back of the fridge. Feel to see if the water line is wet or dripping. Cracked hoses and loose connections are often the culprits.

Refrigerator leaks can damage the flooring and cabinets in your kitchen.  If you experience a refrigerator leak, please contact us right away to treat and help to prevent any further damage.

Is Your Business Prepared for an Emergency?

7/31/2019 (Permalink)

The SERVPRO Emergency Ready Profile (ERP) is a free assessment of your commercial facility. It is designed to give you all the information you need in an event of an emergency. Our SERVPRO of Chesterfield/Wildwood Marketing Representatives will come to your facility and record the details and information on their iPads such as shut-off valve locations, priority areas and priority contact information. It will also identify the line of command for authorizing work to begin as well as establishing who to call in case of an emergency. Our marketing representative will take pictures of all exits, stairwells, elevators, electrical room, alarm location, water and gas shut off locations and many other detailed information.

The ERP can be accessed through the free mobile app that can be downloaded from the app store. We will also print out a copy of the ERP, if requested, so you always have a hard copy in reach at your office. This service that we provide our clients is has proven to be very help in a fire or water disaster.

Call SERVPRO of South Chesterfield/Wildwood today to inquire about an Emergency Ready Profile for your facility! This free assessment of your building will help save you time in an event of a disaster and established SERVPRO of South Chesterfield/Wildwood as your fire and water mitigation and reconstruction provider!

SERVPRO of South Chesterfield/Wildwood is Here to Help After Storm Damage

7/30/2019 (Permalink)

SERVPRO of South Chesterfield Wildwood specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

 Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important.  A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Chesterfield, we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1,800 franchises across the country and elite Disaster Recovery Teams  that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 1 (636)-537-5400

Air Purification for Smoke Smell

7/29/2019 (Permalink)

Smoke smells and smoke damage are present in the air after a fire, which will require removal purifying. A restoration company will employ a variety of techniques to clean and sanitize the air so that the property can be usable once again. Fire damage restoration cannot be complete without a complete purification of the air.

A fire in a business can extensively damage drywall or paint, which will need to be restored last once all other damage is handled. Once the smoke smell is completely removed, fire cleanup and be completed with aesthetic touches. Complete fire damage restoration will leave the property completely usable. Commercial fire damage is reversed to the point where business can resume as usual, "Like it never even happened."

The stability provided by a restoration company after a fire in a home or a fire in a business is incomparable to that of an individual handling the situation by him- or herself. Fire cleanup is a complicated task that requires specialized equipment and multiple technicians depending on the extent of the fire damage. It is almost impossible to reverse commercial fire damage without help. Whether it is just to board up the property or to remove all the water from firefighting, a company takes on a lot of the burden, providing stability to a shaken individual.

What Not To Do When Your Home Floods

7/28/2019 (Permalink)

One broken pipe can cause a lot of problems. When you see the telltale signs of water damage in your home in Chesterfield, MO there are specific steps you should take to start the remediation process. There are also a number of things that are important to avoid.

Don't Ignore Safety Precautions

When you approach standing water in home, there is a right way and a wrong way to do it. Avoid potential dangers:

Using electrical appliances in the area

Murky water

Structural Damage

The best course of action is to avoid the area altogether until help arrives. If you must enter the area, however, make sure you wear protective gear and flip the breakers to turn off electricity first.

Don't Cause More Damage

A broken pipe will spew water until it no longer has a source. Neglecting to turn off the water main in a timely manner can cause more damage. Newspaper is absorbent, but it can stain your carpet, creating one more mess to clean up. The same thing goes for brightly colored rugs. Take them out of the space as soon as possible so that they don't bleed onto the floor underneath. 

Don't Try To Fix It Yourself

Although your gut reaction to a problem in your home may be to jump in and fix it, resist the urge to do so. Water restoration professionals have the training to fix the flooding problem and restore your home to its former state. They also have the appropriate licensing to ensure that they are following all the right regulations. If you try to address the issue without these credentials, your insurance is unlikely to cover the extra damage you cause in the process.

When a broken pipe causes damage in your home, your timely response is important. Just make sure you are responding in the right way. Enlist professional help and adhere to safety guidelines to ensure prompt and efficient resolution.

How Quickly Can Mold Grow After a Flooding Event?

7/24/2019 (Permalink)

Broken pipe causes mold damage in Ellisville, MO

Why Mold Is So Opportunistic?

If your building in Ellisville, MO, is flooded in some manner, water damage is a major concern. Whether the flooding is due to severe weather conditions, damaged water or heating pipes indoors, a leaking roof or from another cause, there can be serious consequences. Mold can grow following a flooding event and can quickly spread. Mold is a type of fungus that is well-suited to take advantage of damp areas inside buildings. Below are the reasons why mold is so opportunistic following a flooding event indoors.

1. Mold Growth Can Be Rapid

It can take as little as 24 to 48 hours for mold to begin growing on a water-damaged surface. This rapid growth rate may leave very little time to clean up the water before mold takes hold.

2. Mold Does Not Discriminate

Mold is a very hardy fungus that can grow on nearly any damp surface. There does not need to be a large flood to allow mold to grow. Even something as simple as a slow leak from a pipe that causes minor water damage nearby can generate enough moisture to support mold.

3. Mold Needs Very Little to Survive

Mold requires moisture, and very little else, to grow and thrive. Because it is so resilient, it is very easy for it to begin growing in areas where it is not expected. Many people believe a serious flood must occur inside a building for mold to appear, but that is not true. This is why mold prevention is key to keeping the fungus from flourishing.

Any level of flooding or water infiltration inside a building is enough to cause concern regarding mold, whether it is a very small leak or a large flood. Hiring the services of mold remediation specialists to help survey the damage and clean up the mess may be a good option. Keep in mind that any time water damage occurs, mold can soon follow.

Maintaining Your Washing Machine

7/23/2019 (Permalink)

Your clothes washer offers your household loads of support, so periodically take the time to return the favor. Washing machine maintenance can help you avoid breakdowns that could put the appliance out of commission—or worse, lead to leaks and costly water damage.

  1. Replace the water hoses. Check hoses regularly for bulging, cracking, fraying, and leaks around the ends. Replace the hose if a problem is found or every three to five years as part of a proactive maintenance program. 
  2. Move the machine. Check that there are at least four inches between your washing machine and the wall. This prevents hoses from kinking. 
  3. Keep the machine level. A washing machine that's off-kilter can vibrate, rock, or "walk" across the floor during the spin cycle, which can damage the floor or the machine. Balance the washer by turning the legs clockwise to lower it, and counterclockwise to raise it. 
  4. Clean the lint filter. Depending on your machine, the lint collector may be located in the agitator tube, which is the center column of most machines, or near the top of the washtub. Keep it clean to help your washer run efficiently. 
  5. Wash the washing machine. Rinse away soap residue and buildup by running store-bought washing machine cleaner, or a solution of hot water, vinegar, and baking soda through an empty load. 
  6. Prevent musty odors and mildew. Leave the washer lid or door open between loads to dry out the unit and keep it smelling fresh. On front-loading washers wipe down the rubber seal around the door after doing your laundry. 
  7. Measure your detergent. Read the appliance instruction manual to make sure you use the correct type and amount of detergent for your machine. Too much soap can leave residue on your clothes and cause excess wear and tear on your washer, and high-efficiency washers require a special, low-sudsing detergent. 
  8. Don't overload the machine. Use the appropriate amount of water for the size of the load. Wash heavy or bulky items in small loads since these are harder on the appliance. 
  9. Add a drip pan underneath your washing machine. This is an important addition to an upstairs laundry room since water leaks could damage the floors below it.

Visit https://www.SERVPROsouthchesterfieldwildwood.com/ for more information on water damage

Steps for Filing a Water Damage Claim

7/23/2019 (Permalink)

When your home in Chesterfield, MO has sudden water damage, it may seem like there is not a lot you can do to overcome it. The truth is, however, that there are several steps that you can take. Being proactive can not only help to minimize the extent of the damage but also give you all the information you need to file a successful insurance claim.

1. Consult Insurance 

Your insurance agent should be your first call after a flood. The sooner you can report a problem, the faster an adjuster can come to your home and survey the damage. While you are waiting on the adjuster to arrive, it's a good idea to peruse your policy to re-familiarize yourself with its terms. List any questions you can think of to ask the adjuster or your agent.

2. Call Plumber

After you hang up the phone with the insurance company, it's time to deal with the damage. Call a licensed plumber and water cleanup experts. They often arrive within hours of your call to assess the damage and provide an estimate that is helpful with your insurance claim. They can also give you a list of things to do to stop more damage from happening, such as turning off the water main, cutting electricity to the affected area and removing standing water safely.

3. Document Damage

Before you remove any water, however, document the damage the pipe burst has caused. Take videos or pictures of the walls, floors and ceilings the water has touched. Having proof of the initial damage can help with your claim even if the adjuster arrives after repairs are already underway.

Even if you don't have the expertise needed to fix water damage, you still have plenty to do when your home is flooded. Calling the appropriate professionals and documenting the damage in a timely manner can be instrumental in getting your insurance claim accepted.

Flooding and Water Damage in Chesterfield, MO

7/22/2019 (Permalink)

Flooding and water damage events at Chesterfield Wildwood commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Chesterfield Wildwood

SERVPRO of Chesterfield Wildwood specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Commercial Storm Damage Cleanup

7/22/2019 (Permalink)

We are Faster to any size Disaster after storm damage!

If you have a large commercial flood in your building, SERVPRO of Chesterfield Wildwood is here to help! We have a lot of large loss experience and have been family owned for many years. 

It is important that every large loss is properly handled with documentation and proper steps taken. Doing the job correct the first time is important to prevent secondary damages from happening. 

We strive to be an education company in the disaster restoration industry. With that said if you have any questions on what to do or how to even be better prepared, feel free to reach out to us at anytime. We have several team members that are trained and specialize in different areas of large loss restoration. 

You can reach us 24/7 at 636-537-5400.

What You Can do to Protect Your Property From Storm Damage

7/18/2019 (Permalink)

Flooding in your home can happen at any time, but your home can be even more exposed to water damage when it rains. Follow these tips to help protect your home from water damage during the next rainstorm. 

  1. Modify your homes water valves. If the city's main sewer line gets backed up during a heavy rainstorm, you could find yourself standing in a puddle of you-know-what. You may want to consider installing an interior or exterior backflow valve. Backflow valves prevent your water system from being contaminated with water flowing back into your supply lines. 
  2. Clear gutter, drains, and downspouts. Clogged gutters and downspouts can end up in a messy flood. Take the time to clean them and clear them of all debris before the rain comes.
  3. Cover air vents. One of the most common ways water finds its way into a home is through the home's air vents. If you know that heavy rain is in the forecast and that you are at risk of flooding, cover your air vents with thick plastic sheeting from both the outside and the inside. 
  4. Check your sealant surrounding doors and windows. Make sure that any gaps or holes in the sealant surrounding the doors and windows are filled in. This will help stop rainwater from finding its way into your home. 

If water still manages to find a way into your home and you need assistance for water/mold clean up & restoration, give SERVPRO of South Chesterfield/Wildwood a call at (636) 537-5400.

We're available 24/7 for emergency services. 

Why Does Food Get Moldy?

7/17/2019 (Permalink)

Mold is attracted to the moisture and nutrients found in food, which is why bread mold and other fungi found on food is so common.

If you’ve ever had to change your plans for breakfast because you discovered bread mold on your toast, then you already know that the sight of mold on your food can cause you to quickly lose your appetite. While mold growing on food is both annoying and just plain disgusting, it is completely normal and even natural for mold to grow on food. In fact, mold in nature plays the important role of helping plant material and other dead tissue to decompose and return to the soil. Here is some general information on why mold grows on food and what to do when you find moldy food in your kitchen.

Why Does Mold Grow on Food?

Mold is attracted to moisture, which is why many naturally moist foods like fruit, bread, and cheese are common feeding grounds for fridge mold. Additionally, food contains nutrients that allow mold to thrive. There are several types of mold that are more likely to be found on food than others including:

• Penicillum
• Manoscus
• Monilla
• Cladosporium
• Aspergillus
• Alternaria
• Fusarium

What Should You Do If You Find Mold on Your Food?

If you find fungus growth on any type of food, it is best to throw it away immediately. While bread mold is very common, you will want to check all of your perishable food for mold before consuming it. It’s also very important you dispose of the mold in an outside trashcan and clean anywhere that had contact with the food item to prevent mold from spreading to other parts of your home. If the mold does spread and causes a large problem in your kitchen, you will need the assistance of a mold remediation specialist.

Remember to always dispose of moldy food and clean the affected area to prevent mold from spreading to more food items or other parts of your home. Visit https://www.SERVPROsouthchesterfieldwildwood.com/ for more information on mold. 

Smell Natural Gas in Your Business? Here's What You Need To Do To Stay Safe

7/17/2019 (Permalink)

Explosions due to natural gas are more common than you might think, which is why you should know how to respond in the event that you hear a hissing sound or smell gas in your home. Though you may panic at the thought of a gas leak, it is important that you act fast and with extreme caution if you want to avoid a gas fire.

Types of Gas You Might Have in Your Home

You may have several different gas sources in your home, each of which uses a different type of substance. The three most common types of gases you may find in your home include the following:

• Carbon monoxide
• Carbon dioxide
• Radon

Carbon monoxide can be found in appliances that burn gas or kerosene. A malfunctioning HVAC system may also produce dangerous levels of this gas. Carbon dioxide may also come from an HVAC system. Radon is typically found in igneous rock and soil but can be found in water.

What To Do if You Suspect a Gas Leak

If you suspect a gas leak, there are certain steps you should take to prevent a gas fire. Those include the following:

1. Check the Stove. Resolving the issue may be as simple as turning off a stovetop burner. It's a common mistake: you accidentally leave a burner on after cooking or someone bumps a knob when walking by.
2. Open the Doors and Windows: Ventilation is key to avoiding a gas explosion. Open all windows and doors you can safely access to get the gas out.
3. Keep the Lights Off: Flipping a light switch could cause a spark, which may be all the gas needs to start a fire.
4. Get to Your Gas Meter: If you know where it's located, go to your meter and shut it off. You may need to use a wrench.

Ideally, if you smell gas in your business, get out as quickly as possible in case of a gas fire. Once you feel as if you are a safe distance away from the danger, call 911 and your Chesterfield, MO fire damage team.

How To Avoid Space Heater Fires

7/17/2019 (Permalink)

Keep your space heater clean

Tips on Using a Space Heater

An extra blast of warmth on a cold night can be a great comfort. A burned space heater, however, is nothing but trouble. Here are some tips on using the space heater in your home in Ballwin, MO, safely.

Give the Heater Space

Your heater needs its space. It must be three feet from materials that are flammable at all times. This may mean that you can't use a space heater in some rooms. Many rooms, such as workshops, have combustible substances in them:

  • Paint and paint thinner
  • Different types of oils
  • Solvents

Children and pets should also stay away from the space heater. Put it in a place where it is at least three feet out of their reach.

Keep an Eye on the Heater

A personal heater should never be on when an adult is not in the room. For this reason, it is not advisable to put one in child's room. Even if you are only leaving the area for a little while, go ahead and turn it off, or you may come back to a burned space heater. Being close enough to observe it is the only way you have of knowing if something goes wrong and thus the only way you have of preventing further damage. To be extra safe, you may even consider unplugging it when it's not in use.

Clean and Maintain the Heater

Just like anything else in your home, your space heater can collect dust. If it builds up, it can cause a fire. Smoke cleanup experts recommend frequent cleaning of your space heater according to the manufacturer's instructions in the manual. Keeping the heater clean can help keep your home safe.
No one wants a burned space heater in their home. Follow these safety tips and take care of your heater, and you can enjoy cozy warmth without worrying about a house fire.

Safety Tips for Extinguishing a Minor Kitchen Grease Fire

7/15/2019 (Permalink)

It is important to know fire extinguisher guidelines in case of grease fire.

There is something wonderful about sitting down at the table to enjoy a good meal with friends or family. There is nothing so wonderful, however about a grease fire breaking out in your kitchen. Grease is a prime fuel for fire and burns fast and hot. You may only have seconds to put it out before you are forced to evacuate the home.

You try to be careful when you cook, but accidents can happen. There are a few things that may help you stay safer in a kitchen fire. Take a look as these helpful pointers and put them into action in your home.

5 Important Tips for Extinguishing Burning Grease

•First, remove the heat source - turn it off or unplug it if you can
•Never, ever put water on a grease fire - grease and flames will splatter and spread quickly out of control – water will seriously complicate the situation
•Smother the flames with a lid, another pot or a large bowl If possible, or you can use a Class B dry chemical fire extinguisher if you have one
•Dumping several cups of table salt on the flames can also be a very effective way to suffocate the fire as it can absorb the heat
•Baking soda is helpful in large amounts, but do not store above the oven, as you may not be able to safely reach over the flames

When To Get Help

Smothering the flames is your best bet. But if the fire is large or if one of the tips above doesn’t work right away, get everyone out of the house and call the fire department in Chesterfield, MO for help. Besides the fire cleanup itself, the smoke from burning grease leaves a nasty residue and can have a pretty strong odor, so you may greatly benefit from having a professional fire cleanup team come in to help you.

Memorize these tips about preventing a grease fire and prepare in advance by getting necessary supplies on hand. You would do well to have emergency numbers at hand as well. Being prepared is always better than having regrets.

Understanding Emergency Response Cleaning After a Fire

7/12/2019 (Permalink)

Time is of the essence after a fire.

Fire and smoke damage can change the appearance and even the structure of a piece of property so drastically that it is difficult to imagine ever being able to call it home again. However, through the miracles of emergency response cleaning and restoration services, you can go back home. There are four distinct phases of the cleaning process that occur before the restoration and reconstruction phases, but these phases aim to salvage as much as possible of your property and its structure.

1. Board-Up and Tarping

Before anything can be done about the fire, smoke and soot damage, a restoration company will want to ensure that your property is secure and protected from all natural and unscrupulous elements. The board-up and tarping of your property serve as both a protection and a mitigation practice. These services reduce the homeowner's risk to outside liabilities and thereby secure the insurance process for financial recompense.

2. Water and Debris Removal

Once the property is protected but before any smoke damage can be addressed, the restoration crew will likely begin removing any visible debris and water buildup. While it may seem odd to discuss excessive water when dealing with fire damage, the efforts used to save your property will likely lead to flooding of some kind, especially if the blaze was significant.

3. Smoke and Soot Removal

After the area has been cleared of debris and water, the soot and smoke cleaning can begin. Cleaning professionals will likely use various techniques and chemicals to clean all hard and porous surfaces. For fabrics, rugs and other removable materials, professional cleaners may be called in to help.

4. Cleaning and Deodorizing

Most fire restoration specialists in the Chesterfield, MO area will recommend a thorough cleaning, disinfecting and deodorizing of the property before moving on to the reconstruction phase of the restoration. During this phase, professional cleaners will likely use different chemical solutions to ensure the home is safe and odor free.

Fire and smoke damage can eliminate the appearance of your home. However, with proper cleaning and response times, it is possible to get your home back.

Preparing Employees for Storm Damage at the Workplace

7/12/2019 (Permalink)

Severe weather can strike Chesterfield, MO at any time during the year. It is important to be prepared for any storm damage that may occur to a commercial building or office. Managing the well-being of employees in the event of a disaster is crucial for a business to continue running smoothly. Here are three suggestions to help employees be prepared if damage to the workplace is created by a spring storm.

1. Create a Plan

Implementing an effective disaster preparedness plan in case a natural disaster strikes can be very helpful. Ensuring the safety of employees is incredibly important, and an effective plan may include courses of action to take if employees are at work at the time of a storm, as well as having a plan to enact if inclement weather occurs before or after business hours. If a spring storm hits Chesterfield, MO while individuals are at work, the plan may be to shelter-in-place. If disaster strikes when the office is closed, workers may be instructed to work from home.

2. Remember That Communication Is Key

Educating employees about what to prepare for before a storm can be beneficial. Damage to a workplace, such as flooding after a pipe burst, could mean that employees might not have a viable work environment for some time. Talking with employees about their options in the event of a disaster can minimize fear. Communication may also provide an opportunity to prepare employees to work remotely until the commercial property is restored.

3. Ensure That Employees Are Secure All Year Long

Maintaining the security of a commercial building so that it is sturdy throughout the year may help to protect employees and minimize the amount of damage that could be caused by a storm. Encouraging employees to report any repairs that they may notice, scheduling regular building inspections, and addressing any minor structural issues could prevent more damage from occurring.

A disaster can be tough for a business and its employees. However, being prepared for an unexpected spring storm may help restore things “Like it never even happened.” Visit https://www.SERVPROsouthchesterfieldwildwood.com/ for more information on commercial storm damage. 

Flood Response Needs for Renters

7/10/2019 (Permalink)

If you rent office space for your company, it’s important to be aware of what responsibilities you have in the event of a disaster and what the property’s insurance will cover. You can purchase renter’s insurance, but if a flood occurs in your part of the building, there are certain aspects that you need to take care of yourself and others that the property owner will handle.

Why Purchase the Insurance?

One of the benefits of renting instead of owning a building or workspace for your Chesterfield, MO
company is that you don’t need to spend money on insurance to cover the structure. However, if you want financial reimbursement for damage to or theft of other items, you need renter’s insurance. It will cover the following:

• Office furniture
• Computer equipment and other electronics
• Personal keepsakes
• Decorative materials

What About a Flood?

If water damage occurs on the premises, it will fall under the property owner and his or her insurance coverage to pay for repairs and restoration. Any structural damage (interior or exterior) should be the owner’s concern. You won’t have to worry about calling a flood restoration company to handle any cleanup to the walls, ceiling, floors, plumbing or HVAC.


It’s vital for you to understand that your basic renter’s policy won’t cover damages to personal items from a flood. For peace of mind and financial security in this event, make sure you purchase separate flood coverage. When you have this insurance, you can receive payment for any loss of these items.

Take Action

Once you notice water issues at work, move personal items and equipment to a safe, secure place. Contact a cleanup team to handle issues such as content cleaning and electronics cleaning.

Renter’s insurance won’t protect your personal materials if a flood causes problems in your work area. Be prepared to act appropriately in the event of this emergency. Visit https://www.SERVPROsouthchesterfieldwildwood.com/ for more information on storm damage restoration. 

Cleaning Fire and Smoke Damaged Home Contents

7/10/2019 (Permalink)

When someone in Chesterfield, MO suffers a home fire, they are also likely to suffer a certain amount of loss. Those losses can come in the form of personal belongings such as clothing, household belongings and furnishings, and even the structure itself. Many items might be salvaged by dry-cleaning, steam cleaning or ultrasonic treatments, but how do you determine which can be saved?

Fire assessment and restoration professionals may be able to rescue a good deal more than you would expect. Content cleaning is one of their specialties and is a valuable service to a family that has just gone through the trauma of a fire.

How a Restoration Service can Help With Fire Cleanup

•Clothing, curtains, bedding and other fabric items that are not fire damaged may be treated by dry cleaned to remove the odor of smoke
•Non-porous or hard surfaced items may be cleaned of chemical residue and smoke odor by ultrasonic treatments and an ozone generator can help destroy bacteria and smoke odors throughout the home
•Electronics or appliances that have not suffered water damage may be evaluated for repair or replacement
•Documents, papers, photos and books may be put through a gamma irradiation process to disinfect and preserved them
•Cleaned items may be temporarily moved to a content storage facility to keep them from being re-contaminated until the home is ready to move back into.

Get the Help You Need

It can be overwhelming to face a house full of burned, water damaged or smelly, smoke damaged items. You may feel all is lost, but in many cases items can be salvaged. Restoration techs in Chesterfield, MO will be able to help with deciding which things can be saved which things need to be discarded.

Content cleaning is an important part of restoring your home. Using everything from dry-cleaning to ultrasonic treatments to save some of your belongings, your home can soon be “Like it never even happened." Visit https://www.SERVPROsouthchesterfieldwildwood.com/ for more information on fire damage. 

What Storm Insurance Coverage Do You Need?

7/9/2019 (Permalink)

Did you know that your business could be affected by storm damage no matter where you live?

• Hurricane season affects the East Coast between June 1 and November 30.
• The Eastern Pacific has to worry about hurricane season from May 15 to November 30.
• In 2018, the southern states experienced many deaths because of storm-related flooding.
• Severe weather may lead to hail as much as 2 inches across and winds as fast as 75 miles per hour.

How will your Chesterfield, MO business do if it's hit by any of these storm conditions? Are you prepared with the right storm insurance?

Standard Exclusions for Building Insurance

When you have insurance coverage, you can expect to be covered in the event of fires, theft, vandalism, and windstorms. However, standard property insurance doesn't cover earthquakes, flooding, or hurricanes. You need to add the right policies to get this coverage. Standard commercial coverage is vital for your business, but it isn't enough to protect you from storm-related losses. That standard coverage may also have exclusions for

• Specialized equipment
• Expensive gear
• Inventory stored out of the building

If you run a business out of your home, there may be issues reconciling commercial property coverage and storm insurance for private property.

Replacement-Value vs. Actual-Cash-Value Coverage

Research the difference between replacement-value and actual-cash-value coverage. If your property is damaged or lost, you want to be sure your storm damage insurance will cover the replacement costs of that property. You'll probably pay more for the coverage, but if you're hit by storm damage, you'll be glad for the extra protection. Actual-cash-value coverage takes depreciation into account, so even if you purchased equipment new, you'll get less money after you've owned and used it.

Before your business is affected by storm damage, make sure you have the right storm insurance. If you have more questions, ask local storm damage remediation professionals for area-specific answers. Visit https://www.SERVPROsouthchesterfieldwildwood.com/ for more information on storm damage. 

Preventing Dryer Fires

7/9/2019 (Permalink)

A lint fire is a dangerous and preventable situation. Nearly 34 percent of the 2,900 dryer fires that occur annually are because homeowners fail to maintain and clean their dryers correctly. Therefore, it is vital to understand the areas of your dryer that should be regularly inspected and to understand when professional maintenance should be performed.

1. Lint Filter

The most apparent cause of any dryer fire is a dirty lint filter. Lint is essentially kindling for the fire, and if not removed frequently and thoroughly it can ignite in the high heats of a dryer. Therefore, you should clean the lint from the filter before and after every use. Also, biannually, you may want to use a nylon brush to clear any residual dust from the crevices of the filter.

2. Behind Dryer

Many people incorrectly assume that a fire stemming from dryer use must occur inside the dryer, but this is not true. A lint fire can begin outside of the appliance and often does, especially when there is a buildup of dust and debris behind the unit, nestled around the vent tube and pipe. Therefore, at least once a month, it is a good idea to pull the dryer out and clean.

3. Vent Pipe

While a vent pipe may be protected from massive buildups of lint because of the dryer filter, it can still develop mounds of dust and lint remnants that have the potential to start a fire, especially if these mounds block the exhaust, allowing heat to build in the pipe and dryer. Therefore, you should aim to clean the vent pipe at least once every three months.

4. Maintenance

Sometimes, despite your best efforts, your dryer is not functioning as it should. If this occurs, you may want to contact an appliance repair company or a plumbing specialist in the Chesterfield, MO area to look over your appliance and determine a cause for the issue.

A lint fire can lead to substantial loss. However, it can be prevented through due diligence and a proper cleaning schedule. Don’t fall victim to one of the leading causes of home fires, clean your lint and dryer vent routinely. Visit https://www.SERVPROsouthchesterfieldwildwood.com/ for more information on fire damage. 

Three Things You Should Know Before the Next Nor'easter Hits

7/9/2019 (Permalink)

If you live in Clarkson Valley, MO, you are probably already familiar with what a nor'easter is

How Much Do You Know About an Nor'easter?

If you live in Clarkson Valley, MO, you are probably already familiar with what a nor'easter is, but how much do you really know about these tempestuous storms? They are full of surprises and can come in many different forms. Learn to recognize them for what they are!

They Don't Guarantee Snow

These storms are similar to hurricanes in nature, but they are technically the opposite- they have a cold core rather than a warm one and they form in mid-latitudes instead of the tropics. Although they are the most famous for bringing snow, they can also include other forms of weather, often at the same time. This includes:

  • coastal flooding
  • rough seas
  • heavy rain

They've Got Class

A nor'easter can be divided into 5 classes based on wave height, rather than the scale system used for hurricanes. Class 1 is the weakest with 2 meter waves and class 5 is the strongest with 7 meter wave height. They can be further categorized into 2 types based on where they formed geographically- type A form on the gulf coast and type b form in the mid-west from cyclones. Both types then head up the east coast.

They Can Happen Anytime

Typical Nor'easter facts focus on how they happen most commonly in cold winter months, which is because of the polar jet stream. However, they can actually happen any time of year. All they really need to get going is a clash of warm and cold air. If you live the an area they are likely to hit, you should consider finding a storm damage remediation company nearby so that you are ready if your home is ever damaged.

Experiencing a nor'easter is an essential part of living in the northeastern United States, although this is not how they got their name- that comes from the wind direction. Study up so you can be better prepared when the next one finds you.

How to Make a Fire Escape Plan

7/5/2019 (Permalink)

During an emergency, it can sometimes be difficult to think clearly. Preparing ahead of time can make it easier to handle a fire in your Chesterfield, MO home. Using the following steps to create a fire escape plan is one way to ensure your family makes it out of the home safely.

1. Locate All Potential Exits

The first step in fire preparation is to inspect your home for any possible exits. This should include all doors and windows. Make sure that everyone is aware of these locations. For younger members of the family, it can be helpful to have a map of the home with clearly marked exits.

2. Include All Members of the Family

When you are creating your fire escape plan, you should make sure that all members are accounted for in the plan. If you have elderly or disabled family members that might have trouble making it out of the house on their own, be sure to designate another member to assist them during the emergency. Assign members to be responsible for pets and babies as well.

3. Have a Designated Meetup Area

Depending on the severity and location of the fire, everyone may not be able to use the same route to exit the house. Choosing a meeting place outside of the home will allow you to determine quickly whether everyone has made it outside.

4. Practice Regularly

Particularly for families with younger children, it is important to practice your fire escape plan regularly. This will ensure that everyone is prepared in case a fire does occur. You should do this at least twice a year.

If you experience a home fire, the safety of you and your family should always be the first priority. Don’t stop to grab your belongings on the way out. A fire damage remediation company can help clean up and repair your home as well as any damaged property after the danger has passed.

3 Tips for Recovering From Mold Damage

7/5/2019 (Permalink)

Owning a home brings about many challenges. Unfortunately, mold is sometimes one of them. If you believe your home in Chesterfield, MO, has damage, you will need to have a mold assessment done. Finding out this type of fungus in your house can be scary, but here are a few tips to help you through the process.

1. Determine the Type of Mold

If you suspect there is mold in your home, it is best to have a professional do a mold assessment. They are better equipped to analyze the sample for you to determine if it is black mold, mildew or one of the other common types of household fungi:

• Alternaria
• Aspergillus
• Chaetomium
• Cladosporium
• Penicillium
• Trichoderma

2. Find the Source

Mold doesn’t just appear for no reason. Cleaning up the spores is of the utmost importance, but they could grow back if you don’t locate the source. Typically, this condition develops because of moisture, and often times the origin is an issue with the air conditioner. Do not attempt to find the problem on your own though. Always let a professional deal with the situation.

3. Make a Plan

Once the problem has been looked at and the source has been found, the remediation experts can tell you the cost and timeline for the clean-up. It is very likely that you will not be able to stay in your home during this time, so you may need to make alternate arrangements for your family.

You should also speak to your insurance company and determine what type of coverage you have for mold and come up with a payment plan. Make sure that the source of the problem is taken care of during this time so that you don’t end up encountering the same issue down the road.

Water damage in your home is overwhelming, but always hire remediation experts before you try to do a mold assessment yourself. They are trained to deal with these situations and will be able to help guide you through this process.

Preparing Your Business For an Emergency

6/26/2019 (Permalink)

Fire damage in an Eureka, MO fabric

Preparing Your Business For an Emergency

Most businesses in Eureka, MO, believe they are adequately prepared for an emergency. Smart business owners know that it only takes one catastrophic event, whether a flood, fire, or hurricane, to disrupt operations and permanently close the doors. Therefore, companies should do as much as possible to plan for the unthinkable. The following steps will help make sure you are in a comfortable position to deal with any business interruption.

1. Develop a Detailed Contingency Plan

It’s essential to have a very detailed contingency plan that accounts for all possible events. It should contain a prioritized list of essential business functions and the order in which they should be restored. It should also have the contact information of trusted restoration experts to make sure the company can begin running again as soon as possible.

2. Check Your Insurance

Of course, all facilities need to have insurance coverage for damages. A basic policy will help replace damaged goods or help with fire restoration, for example, but it doesn’t make up for lost revenue while a factory is not running. Interruption insurance is something more business owners are considering. This coverage pays out when normal operations can’t continue due to damage. Interruption insurance often covers not only losses due to the damage, but also slower revenue directly after an issue has been repaired.

3. Disseminate Your Plan

A contingency plan is only good if employees know where to access it and what to do in the event of an emergency. Make sure to ask for feedback, since your employees are experts in the areas that will need to be restored. A call tree, with key decision makers identified, is a good idea to help provide direction in a time that could be chaotic.
Emergency preparedness starts with a contingency plan and covering all potential losses through interruption insurance. The best plans are well thought out and explained to every employee through new hire training and annual reminders. A good plan will leave you with the peace of mind that you are ready for any disaster, and your business will continue to thrive long afterwards.

Preparing Your Business To Survive an Emergency

6/26/2019 (Permalink)

Flooding in a Clarkson Valley, MO mall

Preparing Your Business To Survive an Emergency

Many businesses in Clarkson Valley, MO have contingency plans in place for catastrophic events that damage a facility or interrupt operations. However, it’s difficult to assess whether that plan will be effective until a disaster takes place. In fact, the Federal Emergency Management Agency has found that up to sixty percent of small businesses affected by disasters end up closing permanently. Many of these had recovery plans in place, but they were not enough to restore operations. The following steps for establishing an emergency profile can help ensure your business is a surviving one.

1. Register Your Business With a Disaster Recovery Company

Following a large-scale natural disaster, every business in the area will be contacting cleanup and restoration companies. You can be ahead of everyone by calling SERVPRO to develop an emergency profile through the ERP app. You will be given a free, independent consultation to assess your facility. Internally written plans don’t compare to having professionals who regularly clean up disasters identify areas of concern.

2. Work With SERVPRO To Develop a Plan

It’s essential to have professionals involved in recovery plans. They can help you be realistic and keep you focused on prioritizing the essential business functions. They will work with you to develop a list of critical emergency information specific to your company, as well as create an immediate disaster action plan. This process also establishes a relationship with your local recovery specialists, so you know who to contact if a disaster, such as a flood or hurricane, is predictable.

3. Identify Chain of Command

Many companies have a chain of command, but fail to have a plan in place if an owner or supervisor is unreachable. In a disaster situation, some decisions are time sensitive. A good recovery company can save time and money by establishing leaders and points of contact for various situations.
It’s well worth your time to work with SERVPRO to develop an emergency profile. It will keep your company organized and prepared in the event of a disaster. It will also give you peace of mind to know you have professional support ready to help.

Do You Understand Your Water Damage Insurance Coverage?

6/12/2019 (Permalink)

Worn down rain gutter

Do You Understand Your Water Damage Insurance Coverage?

There's a lot of confusion concerning whether insurance policies cover flood and water damage. Some homeowners' insurance coverage seems to cover much more than their neighbors. The truth is a little bit complicated but basically comes down to the wording of the policy and any exclusions. What are some of the words and phrases that could help clarify the situation?

  • Gradual damage
  • Resulting damage
  • Subsequent damage


There are two other phrases you should pay close attention to (although they don't affect whether your damage is covered); these are "actual replacement cost" and "cash value." These terms refer to how much money you might get for your damaged belongings.

Gradual Damage

This type of damage is generally not covered by insurance. If wear and tear have worn down your rain gutters, and water has been running down the side of your home, leaving stains down your siding, this damage may not be covered.

Resulting Damage

Before you fix broken pipe damage, take note of the immediate changes. If this initial damage is covered under your policy, the remaining flood damage may also be covered. However, the costs associated with replacing old piping and equipment with new probably won't be covered.

Subsequent Damage

If a pipe bursts, your insurance coverage may provide you reimbursement for damage to the carpet, paint, drywall, and similar materials. If you hire water damage remediation professionals to clean up and restore your home, the costs associated with that work may also be covered.


If the insurance agency can show that the water damage occurred because of the lack of maintenance, the company may deny the claim. The damage from a broken pipe is immediate, but if a homeowner doesn't report the burst pipe for a couple of days, the company may cite negligence.
You can avoid a denied policy by making sure you understand the exact terms of your policy. Review your responsibilities with your insurance agent and make sure you are responsible for the upkeep and maintenance on your Chesterfield, MO, home. Learn before you experience a flood what is covered and what is not.

Understanding Your Home Insurance Policy

9/19/2018 (Permalink)

For a better understanding of your home policy coverage, review it with your local independent agent.

Here in Chesterfield, Mo we see so many of our customers who do not understand their homeowner's policy. Here is a quick guide to how your policy may be explained. 

As a homeowner, one of the most important aspects of your home isn’t something you use daily. And it isn’t something flashy you show off to friends. It’s your homeowner's insurance policy, and it protects you in more ways than you may think, helping you rebuild your home or repair damage that results from a covered loss.

But, that’s not all. It can also help cover the costs of a lawsuit, help you pay for somewhere else to live when your home is uninhabitable and much more.

Home insurance is typically very comprehensive, but all policies have exclusions and coverage limits. It’s vital to know what those are so you know what’s covered and what’s not. Fire damage? Typically covered. Flood damage? Typically not.

With this guide, you can begin to understand what a typical home insurance policy covers. Just keep in mind that coverage varies from carrier to carrier, region to region and even policy to policy. Only your individual home policy can tell you the coverage you have and that which you don’t. For an even better understanding of your home policy coverage, review it with your local independent agent.

What Home Insurance Covers The typical homeowner's insurance policy has six types of coverage. They are commonly known as:

  • Coverage A: Dwelling, for damage to your house that occurs due to covered losses, such as a fire. Following a covered loss, dwelling coverage helps you repair or rebuild your home, including the structures, such as a garage or a deck, attached to it.
  • Coverage B: Other Structures, for damage to other buildings or structures on your property that result from a covered loss, such as a tornado. This may include a detached garage, a barn or a fence.
  • Coverage C: Personal Property, for damage to or loss, including theft, of your personal belongings and possessions, such as jewelry, furniture, guns, and other valuables. If you experience a covered loss, this coverage will help you replace items up to the defined dollar limit in your policy. In certain instances, your belongings may be worth more than the typical home insurance policy covers. In this case, you may be able to purchase additional coverage through a process known as “scheduling valuables.” To help expedite a personal property claim, it helps to keep an updated home inventory of your belongings.
  • Coverage D: Additional Living Expenses, for costs incurred, up to your set policy limit, due to “loss of use” of your home, meaning your home has been damaged to the extent that you cannot live in it and you need to live elsewhere. This coverage helps you handle the costs of your temporary housing and related expenses.
  • Coverage E: Personal Liability, for damage to other people’s property for which you are responsible. This coverage may also help you handle legal costs and liability judgments resulting from a lawsuit, up to the defined dollar amounts outlined in your policy.
  • Coverage F: Medical Payments to Others, for bodily injuries to other people, such as a houseguest, that occur in your home or on your property. Like personal liability coverage, this coverage helps with the costs of a lawsuit or legal decision, up to your defined policy limits.

Remember that, despite having all of these different types of coverage, you’re only covered up to the dollar amounts that you select and only for covered losses, as outlined in your policy. Typically, you can change these policy limits at any time if you’d like to purchase more coverage. This is a good idea if, for example, you’ve recently added on to your home, acquired some pricey personal belongings or made other updates to your property. If needed, you can also reduce your coverage, though always ensure you are adequately protected.

What Home Insurance Doesn’t Cover

It’s just as important to know what your homeowner's insurance doesn’t cover as it is to know what your home policy does cover. For starters, your policy does not cover any damage or repairs costing less than your deductible. It also does not cover any costs that exceed the coverage limits outlined in your policy. You are solely responsible for excess costs unless you have an umbrella policy to provide additional liability coverage for a covered loss.

More than likely, your policy also does not cover routine maintenance and repairs, as well as damage due to animals, termites, floods, earthquakes, sinkholes, sewer backups, and other incidents. These are often considered non-covered losses. If you experience a non-covered loss, as outlined by your policy, you will be responsible for the costs.

What Home Insurance May Cover

Outside of the typical home insurance coverage, optional or separate coverage may be available from your carrier or from a different carrier. For example, you may be able to purchase earthquake or flood coverage separate from your homeowner's policy.

Other coverage options are add-ons to your existing homeowner's insurance. These can include identity protection and equipment breakdown coverage, which covers the cost to repair or replace a range of appliances and other equipment, such as pool equipment, in your home. If this sounds similar to an extended appliance warranty, it is. The difference is that you can insure an array of appliances at once through this optional coverage rather than purchasing a separate warranty for each one.

This guide is a starting point for understanding your home insurance policy. Your own policy may vary greatly from the descriptions above depending on the state where you live, your carrier, and the coverage you have selected. So take a close look at your policy by reviewing your documents or viewing your coverage online. Or, even better, sit down with a local insurance agent who can explain your coverage in detail, as well as discuss whether your policy provides adequate protection for your home, property, and belongings.

From our friends at The Insurance Store and Safeco Insurance

Winter Is Coming Advoid A Chimney Fire In Your Home

9/14/2018 (Permalink)

Keep Warm And Safe

Here at SERVPRO of South Chesterfield Wildwood we see many of the preventable fire each year.  The Majority of Chimney Fires Go Undetected
Slow-burning chimney fires don’t get enough air or have fuel to be dramatic or visible and they often go undetected until a later chimney inspection, but, the temperatures they reach are very high and can cause as much damage to the chimney structure – and nearby combustible parts of the house – as their more spectacular cousins.Creosote & Chimney Fires: What You Must Know
Fireplaces and wood stoves are designed to safely contain wood-fuel fires while providing heat for a home. The chimneys that serve them have the job of expelling the by-products of combustion – the substances produced when wood burns. These include smoke, water vapor, gases, unburned wood particles, hydrocarbon, tar fog, and assorted minerals. As these substances exit the fireplace or wood stove and flow up into the relatively cooler chimney, condensation occurs. The resulting residue that sticks to the inner walls of the chimney is called creosote.  

Creosote is a black or brown residue that can be crusty and flaky…tar-like, drippy and sticky…or shiny and hardened. All forms are highly combustible. If it builds up in sufficient quantities – and the internal flue temperature is high enough – the result could be a chimney fire.  

Conditions that encourage the buildup of creosote:

  • restricted air supply
  • unseasoned wood
  • cooler than normal chimney temperatures

Air supply may be restricted by closing the glass doors, by failing to open the damper wide enough, and the lack of sufficient make-up air to move heated smoke up the chimney rapidly (the longer the smoke’s “residence time” in the flue, the more likely is it that creosote will form). A wood stove’s air supply can be limited by closing down the stove damper or air inlets too soon or too much. Burning unseasoned wood – because so much energy is used initially just to drive off the water trapped in the cells of the logs– keeps the resulting smoke cooler, then if a seasoned wood is used. In the case of wood stoves, overloading the firebox with wood in an attempt to get a longer burn time also contributes to creosote buildup. Source:Chimney Safety Institute of America

Replace Rubber Washing Machine Hoses

9/6/2018 (Permalink)

Washer Machine Hoses

What would you guess is the number one cause of water damage to a home? Did you think tornadoes, rainstorms or hurricanes?  It’s hard to believe, but it’s broken washing machine hoses.

Left unnoticed a broken washing machine hose can quickly flood a home. Check your hoses periodically. If there are any signs of bulging or leakage, replace the hoses. Make sure your washing machine has heavy, reinforced hoses. The better quality hoses are reinforced with braided metal on the outside or inside.

Another option is to turn off the water to the washing machine when it is not in use. It may not be practical if your laundry has typical plumbing valves, but it’s straightforward if you install a special valve that allows you to turn off hot and cold with a flip of a lever.

A ruptured washing machine hose is the most frequent cause of household water damage originating in the laundry room. According to a spokesman for a major homeowner’s insurance company, a broken cold or hot washing machine hose can inundate the home with up to 500 gallons of water per hour. Imagine bringing an outdoor garden hose inside the house, turning it on full force and just letting it run. You get the picture.

If you are going out of town, turn off your water supply to prevent water damage while you are not at home. SERVPRO is here to help if you should ever need us. 

Fire Safety Smoke Alarm Tips In Chesterfield, MO

7/30/2018 (Permalink)

Check Your Smoke Alarm Often
  • Install smoke alarms in every bedroom. They should be outside each sleeping areas and on every level of the home. 
  • Large homes may need extra smoke alarms. 
  • It is best to use interconnected smoke alarms. When on smoke alarm sounds, they all sound. 
  • Test all smoke alarms at least once a month. Press the test button to be sure that the alarm is working. 
  • Current alarms on the market employ different types of technology including multi-sensing, which could include smoke and carbon monoxide combined. 
  • Today's smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms. 
  • A smoke alarm should be on the ceiling or high on a wall. Keep smoke alarms away from the kitchen to reduce false alarms. 
  • People who are hard of hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers. 
  • Replace all smoke alarms when they are 10 years old. 

*Source: NFPA-Nation Fire Protection Association 

Selling Your Home

6/15/2018 (Permalink)

Sell your home faster. Cleaned by the professionals.

Selling Your Home

Cigarette Nicotine Removal

Having a home that has been smoked in may as well had a fire. Smoke can be everywhere. If you thinking about selling a home with a smoke smell can be very costly. SERVPRO has the training and knowledge on how to remove the smell of tobacco products from Commercial buildings and Residential properties.

Ceiling and wall cleaning should be part of the cleaning maintenance of your home or business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of South Chesterfield / Wildwood can help. Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. Learn more about air duct and HVAC cleaning. Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we strive to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh. Need Professional Cleaning? Call Today (636) 537-5400

Commercial Mold Remediation in Chesterfield, MO

6/4/2018 (Permalink)

Mole found behind vinyl wallpaper.

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a property if left untreated. SERVPRO of South Chesterfield / Wildwood can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. Next, we will begin the remediation process, working safely and effectively to manage the situation. We have the training, experience, and equipment to contain the mold infestation and remediate it to preloss condition. Learn more about SERVPRO of South Chesterfield / Wildwood training and certifications.

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed at your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call  SERVPRO of South Chesterfield / Wildwood, who will respond quickly and work fast to manage the situation.

SERVPRO Brings The Right Technology To You

5/23/2018 (Permalink)

The right tool saves time and money.

SERVPRO of South Chesterfield Wildwood uses state of the art technology at every job. Dehumidifiers are one of the tools to successfully dry out your home or business in a timely manner.

The Phoenix 250 MAX LGR Dehumidifier

Removing 145 ppd at AHAM conditions, the 250 MAX is our newest Stainless Series LGR dehumidifier.

The Phoenix 250 MAX brings the latest Phoenix technology to our Restoration line. A line going back to the very first LGR (Low Grain Refrigerant) dehumidifier, the Phoenix 200 — the dehumidifier that revolutionized the restoration industry with its deeper drying power.

If your Chesterfield property has been damaged by water caused by flooding or water leaks, we have the experience, expertise, and equipment to restore your property properly. Our water removal and cleanup process also provide validation and documentation that your property is dry.

Please follow our tips outlined in the Water Damage Tips—Until Help Arrives Guide to protect yourself and your property.

If you should find yourself needing help, Call us at SERVPRO of South Chesterfield Wildwood 636-537-5400

Sewage Cleanup and Restoration in Chesterfield, MO

4/4/2018 (Permalink)

Sewer Backup Cleanup

Sewage Cleanup and Restoration

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. 

When a sewage backup happens, you need to move quickly. Evacuate young children, elderly, people with asthma and weak immune systems first. Then call a plumber or cleanup specialist. We can help you find a restoration specialist near you.

Sometimes you can manage small sewage spills without professional help. Small spills are typically confined to a bathroom or part of a kitchen. Major spills, however, require professional help. Sewage is a natural delivery method for disease and infection.

Sewage Backup or Toilet Overflow? Call Us Today – (636) 537-5400

There are three major types of contaminated water. SERVPRO of South Chesterfield / Wildwood will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

Commercial Mold Remediation in Chesterfield,Mo

3/21/2018 (Permalink)

Mold behind wall coverings.

Commercial Mold Remediation

Besides causing a major business interruption, a mold problem can present a serious health risk for people exposed to your commercial property. Mold infestations can be caused by minor water intrusions, like a slow roof leak or loose plumbing fitting. Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call SERVPRO of South Chesterfield / Wildwood, who will respond quickly and work fast to manage the situation.

Focus on Prevention

Addressing mold issues in leases of space in multi-tenant buildings should also focus on prevention of conditions that can lead to mold and prompt remediation in the event of a mold problem. If the owner assumes the general repair and maintenance obligations for the building exterior and all building systems, tenants should require the owner to perform periodic mold assessments - whether or not the owner recovers its costs as a common expense. Indeed, because a mold problem could originate in one space but manifest itself in another or other spaces, there is tenant incentive for comprehensive landlord oversight of mold prevention.

Where tenants are responsible for maintenance and repair of their interior space only, owners will want some right of inspection to the extent that the maintenance and repair involve building systems that could lead to moist conditions or mold growth. Additionally, tenants may want the owner to promise to oversee all tenant-performed maintenance to make sure that compliance is reasonably uniform. As with single-tenant buildings, leases should also address responsibility for remediation costs and acceptable times of access.

Dry rot in home in Chesterfield, MO

3/12/2018 (Permalink)

Dry Rot Under Tub

Your home is most likely one of your greatest investments. To protect your investment, it is important to be able to spot small problems before they become major expenses. Dry rot is one of those problems.

Dry rot is caused by a fungus that feeds on wood and weakens it. Wood becomes cracked and brittle and eventually breaks down. Dry rot is particularly a problem in older homes where wood may not have been treated to prevent rot damage.

Here are three things you should know about dry rot:

1) Where to look for dry rot.

Dry rot may sound as though it’s misnamed because fungus needs moisture to grow. Look in areas of your home where there is a water source.

Outside, you may find rot where there are damaged gutters or downspouts. Areas to check for rot include:

  • Wooden window sills.

  • Where water runs off the roof along with a wall.

  • Where a deck attaches to the home.

  • Where a vertical surface meets a horizontal surface.

Look for cracks, splits, and discoloration, which may indicate the presence of rot. Check the roof, especially areas where your home may have had a leak. Dry rot can also occur at points of a structure where wood meets the ground.

Inside, look for dry rot in areas where there may be a leaky pipe, unvented attic space, and damp basements or crawlspaces. Look for areas where drywall is water stained. Other areas to check include:

  • Rim joists, especially on a porch, crawlspace or basement.

  • Where wood meets a masonry floor or wall.

  • The floor around a tub or toilet.

You can check for rot with a pick or screwdriver. If it penetrates the wood or the wood flakes easily, there is rot. There may also be rot hidden behind flooring, drywall or siding, which may only be apparent by some discoloration or noticing the material does not feel structurally sound underweight or pressure.

2) What to do if you discover dry rot.

Dry rot is progressive so you will want to make repairs as soon as possible. You will first need to stop the source of the moisture. Replace wood that has been structurally weakened, possibly with pressure treated wood. Be sure the problem is properly diagnosed and not mistaken for damage done by carpenter ants.

Once you have found the source of moisture, repair the problem. If there is severe damage, pry off and replace the old wood. Be sure to temporarily support any structure before removing the old wood. Small areas of rot can be repaired with epoxy resin. If the wood is still structurally sound and the source of the moisture has been stopped, you can treat the area with borate, a fungicide, to stop the growth of the fungus and protect the wood from further damage.

3) How to prevent dry rot.

Rot occurs when there is wood combined with high moisture. To prevent rot, there are several things you can do around your house:

  • Properly ventilate and insulate your attic.

  • Properly ventilate crawlspaces.

  • Seal basement and crawlspace floors to reduce ground moisture.

  • Check all wall and roof flashing to ensure water is being directed properly.

  • Check deck and porch flashings.

  • Keep wood siding and trims off the ground and away from the roof and masonry.

  • Make sure all windows and doors are properly flashed.

  • Keep up with painting and caulking.

  • Keep drains and downspouts clear.

If there is considerable runoff near the house, consider installing a rain barrel to collect water or connecting your downspout to a drain tile that can move water a safe distance from your home.

Most importantly, treat dry rot as soon as it is discovered! Untreated dry rot can cause major damage to your home.

SERVPRO State Meeting in Cape Girardeau, Mo

2/19/2018 (Permalink)

Brittany Davenport Sales And Marketing

Missouri Directorship holds the Annual State Meeting in Cape Girardeau, Mo at the New Drury Plaza Convention Center. SERVPRO franchise owners have gathered for this two day event. We are here to learn about upcoming initiatives and how to improve on our customer relationships. 


1/31/2018 (Permalink)

Example of A SUMP PUMP

Sump Pump Maintenance Checklist


Is your basement dry? You might want to thank your sump pump.

Your sump pump works hard to keep your basement and the possessions it holds dry all year long. It detects when rainwater and snowmelt are rising and pumps it out before it rises above the floor level.

However, in order for your sump pump to function at its best, it’s important to check up on it yearly. Make it a habit to check your sump pump every spring to make sure it’s working, that way your risk of a surprise puddle in your basement stays low. Cross these four simple tasks off your spring cleaning to-do list and enjoy the year while staying flood-free.

Open it Up: Take the cover off of the sump pump pit or basin and have a look inside. Clear any debris, mud or rocks that you find inside – this helps prevent it from clogging.

Components Check: Peek and make sure the drain hose is connected, and that it’s not blocked or frozen. Also, check the inlet screen and clear it of any debris.

Keep it Afloat: Make sure the float component can move freely and isn’t blocked.

Flow Strategically: Go outside and make sure the water being pumped out is directed away from your home.

Do a Test Run: Fill the pit with a bucket of water, which should trigger the sump pump to be activated. If it doesn’t, make sure it’s plugged in.

Call a Pro: If the pump doesn’t turn on after you’ve plugged it in, call a pro to repair it.

It is always wise to check with your insurance agent to make sure you have Sump Pump Coverage.

Article from American Family Insurance

What To Do After a Building Backup

1/19/2018 (Permalink)

Sewer system example

What To Do After a Building Backup

  • Safety first 
    Standing water in your building can be dangerous. Do not enter the area if the water level has reached any electrical connection, extension cord, or electrical outlet
  • When in doubt, turn off your power supply 
    When in doubt, turn off the power supply to the affected area of your home. Turn off the gas to your hot water heater. 
  • Call MSD's 24-hour Emergency Hotline at (314) 768-6260 
    We will send a maintenance crew to your home to determine the cause of the backup
  • Cleaning it up
    Raw sewage and flood waters contain bacteria, fecal matter, viruses, and parasites that can cause illness. To protect your family's health, you'll want to remove any contaminated items and clean the affected area as soon as the water recedes. MSD's Building Backup Brochure and Clean Up Guide will show you how to get started. But be careful! If you choose to do it yourself, you'll want to take the appropriate safety precautions.
  • Who pays the bill? 
    Whether or not MSD or your private insurance will reimburse you for your losses depends on the cause of the flooding. 

    If the problem is caused by a public sewer line, an MSD crew will make the necessary repairs to the sewer and arrange for an insurance adjuster to visit your home and verify your damages. We have insurance programs that can reimburse some or all of the costs associated with backups caused by public sewer lines. 

    If the problem is caused by the line from your home to the street: These lines are your private property. MSD's insurance programs will not cover backups caused by them. We suggest you contact your homeowners/renters insurance agent to learn more about the coverage you may have.

    Information from Metropolitan St. Louis Sewer 

Odor Removal and Deodorization

We are trained to identify and eliminate offensive odors. Our technical expertise and industrial grade air scrubbers and fogging equipment go well beyond simply masking odors and other shortcuts that don’t work when your odor problem is serious or persistent.

  •  Odor Removal and Deodorization
  •  Air Scrubbers and Fogging Equipment

Sanitizing Treatments

Depending on the scenario, we may use antimicrobial, antibacterial, or disinfectant treatments to clean your property.

  •  Antimicrobial and Antibacterial Treatments
  •  Sanitizing and Disinfectant Treatments

Carpets and Upholstery Cleaning

1/11/2018 (Permalink)

Carpet cleaning heroes.

Did you know that SERVPRO of South Chesterfield Wildwood does carpet cleaning. Our crews are IICRC certified to handle carpet cleaning. 

Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery. The SERVPRO System offers a number of cleaning options to match any type of upholstery or carpet.

Professional Cleaning

Our professional cleaning can address moderate and heavy soil conditions in your carpets. How often you’ll need professional cleaning depends on soil build-up, traffic, type and color of carpeting. A good rule of thumb would be to professionally clean your carpet every 12 months. The best advice is to clean carpets before they become totally saturated with soil. If you wait until carpets look really dirty, the carpets may never be restored to their former appearance. Dirt builds up in layers, and when a carpet looks dirty you are only seeing the dirt at the tips of the fibers. More dirt is hiding below the surface down near the base of the pile, causing damage to the carpet. When a carpet is saturated with dirt, the soil has penetrated crevices and has become firmly lodged.

Need Carpet or Upholstery Cleaning?
Call Today – (636) 537-5400

Commercial Cleaning Services

1/8/2018 (Permalink)

Call us today for your cleaning needs.

If you are a business owner, or run a particular business that receives a lot of visitors and foot-traffic, you know how important it is to keep your business looking clean and in good shape. A lot of times, you don't have the time to worry about the common wear and tear that gradually soils your office.

When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO of South Chesterfield Wildwood for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

SERVPRO of South Chesterfield Wildwood offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Causes of Commercial Water Damage

1/8/2018 (Permalink)

Working together is our goal.

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 

Most Common Causes of House Fires

1/8/2018 (Permalink)

Be prepared for what ever happens.

Here are top 5 most common causes of house fires as identified by the National Fire Protection Association.

  1. Candles

From 2007-2011, the NFPA says there were an average of 10,630 fires in the U.S. that were started by candles, causing 115 deaths, 903 injuries and approximately $418 million in property damage. That is an average of 29 candle fires per day.

Safety tips:

  • Never leave a candle burning near flammable items.
  • Never leave a candle burning in a child’s room or an unoccupied room.
  • Make sure candles fit securing into candle holders so they won’t tip over.
  • Blow out any candles before leaving a room or going to sleep
  1. Smoking

While the number of fires caused by smoking is trending downward, the NFPA found that there were still an average of 17,600 related fires per year resulting in 490 deaths and more than $516 million in property damage.

Safety tips:

  • If you smoke, consider smoking outside.
  • Use wide, sturdy ashtrays to catch butts and ashes.
  • Look for cigarette butts under furniture and between seat cushions to make sure no lit butts have fallen someplace where they can’t be seen.
  • Don’t smoke in bed, when you’re tired or around medical oxygen.
  1. Electrical & Lighting

According to the NFPA, in 2011 approximately 47,700 home structure fires were caused by some sort of electrical failure or malfunction. These resulted in 418 deaths, 1,570 injuries and $1.4 billion in property damage.

Safety tips:

  • Don’t overload outlets or electrical cords.
  • Make sure you have the right cord for the job – inside cords for inside, heavy duty/outside cords for outdoor use.
  • Don’t leave Christmas lights, Christmas trees, or halogen lights on overnight or when not at home.
  • Consider having an electrician perform an annual checkup of your home’s wiring.
  1. Dryers & Washing Machines

Clothes dryer fires happen more often than one might think, accounting for 16,800 home structure fires in 2010 and doing more than $236 million in property damage. 

Safety tips:

  • Clean the lint screen frequently and don’t run the dryer without it.
  • For gas and propane dryers, make sure there aren’t any leaks in the lines.
  • Vent the dryer to the outside of the house and ensure nothing blocks the vent pipe.
  • Clean the vent pipe and the area where the screen is housed.
  • Keep the area around the dryer free of combustible materials.
  1. Lightning

From 2007-2011, NFPA says there were an average of 22,600 fires per year caused by lightning strikes.

Safety tips:

  • Stay away from doors and windows during an electrical storm.
  • Do not use corded phones, computers, TVs or other electrical equipment during storms.
  • Unplug major electronics – TVs, stereo equipment, computers and microwaves to minimize damage if there is a lightning strike close by.
  • Avoid plumbing such as sinks, baths and faucets during a thunderstorm.

Have Questions? Call Us Today – (636) 537-5400

Impact of Fire Damage on Your Property

1/8/2018 (Permalink)

Fires cause unforeseen damage to your home!

Fire damage can have a detrimental impact on a person’s life. Whether there is a fire in home, or a fire in business, fire loss can be heart breaking. Soot damage and some damage can ruin so much of a person’s home. Not only is the fire itself terrible and devastating, but the actual fire cleanup can be awful as well. If a fire has recently occurred and caused commercial fire damage, or if the fire damage occurred die to a fire in home, this article is here to help you determine the best ways to address the aftermath. 

First before any fire cleanup can occur it’s important to make sure that the fire in home or the fire in business is no longer a safety risk, especially if there was commercial fire damage. The local fire department can determine whether there is still a health risk in returning to cleanup the fire damage, the soot damage, or the smoke damage that has occurred. Fire loss is no laughing matter and should be addressed sagely and carefully. 

Once you have had the notification that it’s now safe to enter your home to start the cleanup process, the actual soot damage, smoke damage, and amount of fire loss can be appraised. This can help to get the fire cleanup process settled so that you know the extent of the damage and make a plan to combat the fire damage. Before anything it’s important to stat ti our out the building, whether the damage was from a fire in home, or a fire in business. This will help the air quality and allow the prices of the cleanup of the soot damage or smoke damage to begin. 

To start cleaning the soot damage and smoke damage it is absolutely crucial to make sure the air quality is fine before you begin, because too much smoke can have a detrimental impact on your heath. To begin this fire cleanup from the fire in home, fire in business, or commercial fire damage, you will need protective frat such as rubber gloves and eye protection. A bucket and spine will also be needed so that the soot damage can be scrubbed off from the walls. There are cleaning solutions that are available commercially to help you with this project. To make extra sure that the air quality is suitable it may be necessary to open a window. This is to ensure the air quality is not impacted by any apsidal smoke, and the air quality is not impacted by the cleaning agents being used.   

After the walls have been cleaned the fire cleanup from other areas can being. Now the fire loss impact must be determined, and the items from the fire loss must be cleaned or discarded if they are beyond repair. This fire cleanup hopefully will not be too substantial, but it may be. If there is a large scale of destruction to may be a better idea to call professionals who can evaluate the damage and clean the mess for you. However, even if there was a fire in business or commercial fire damage you may be able to take care to the situation yourself be removing the soot form the commercial fire damage with a vacuum cleaner and rags.

Have Questions? Call Us Today – (636) 537-5400

Keep Mold and Moisture Out of Your HVAC System

1/8/2018 (Permalink)

Keeping the system clean is a healthy system.

In the warm summer heat, it's easy to build up moisture; especially when it gets sticky, muggy and humid. When this happens, you naturally crank the A.C., reach for something cold, and kick back in your lazy chair. The problem is, when you're relaxing and enjoying the nice cold breeze, the mold is spreading through your ducts, vents, and HVAC system, leaving a nasty haze of mold that you can smell all over the house. If you're running a business, your customers could smell it too- which is why you should always call our service professionals to deal with the problem as soon as possible. 

How Does Mold Get in The HVAC System? 

Mold damage in Chesterfield is no laughing matter. Mold, fungus, and other bacteria are in their perfect environment when they're trapped in your HVAC system. It's dark, warm, moist, closed in, and humid, meaning that spores can grow practically unabated. You'll notice more and more scent as heat and humidity is generated from outside and pulled through your ducts. 

When this moist air gets in your air system, it collects within and above your HVAC units. At this point, the spores of mold and other fungi easily rise through the air, setting up colonies as your condenser forces them up through the duct system. These aren't the only cases of mold that we've seen at SERVPRO; we've seen mold stick to people's clothes or shoes, and it's all brought inside by excess humidity caused by rainfall. 

Here Are a Few Tips on How to Remove Mold From Your HVAC System 

1. Continue to clean and maintain your HVAC system, even when you aren't using it. Check the ducts for wet spots, and regularly check and maintain your HVAC filter. 

2. Double check the drainage systems on your HVAC for mold. Allow for "dry-out" areas where the drainage comes out to prevent excess moisture. 

3. Get dehumidifiers for your home. They are ideal for collecting excess humidity, and they help with the temperature inside your house, too. 

4. Always insulate your pipes, walls, and ceilings. Use caulking for cracks to control cracks and leaks. 

5. Contrary to common beliefs, keep your windows closed when it's hot outside. Humidity, dust, and dampness easily travel inside. 

Warning Signs of Mold

1/8/2018 (Permalink)

Best to keep it dry.

Nothing sends shivers through a homeowner's spine like mentioning the word "mold." Not only can it cause damage to your home and make it hard to sell, it also can be a health hazard to you and your family. Here are three warning signs of this insidious fungus that you don't want to ignore:

1) Water spots

Any wet spot in your home can be a potential sign of fungus growth. This can include water spots on your ceilings or walls, or on floors in your basement or crawlspace. If you find evidence of water spots, you need to find the potential moisture source and get it taken care of promptly. Using a highly-recommended remediation company like SERVPRO of South Chesterfield Wildwood is the best option.

2) Discoloration

If you find a spot on a wall or floor that's discolored, it is a potential sign of mold. Discoloration that is green or black is a definite warning sign of fungus growth. However, any discoloration can mean growth is present, even if it isn't of the tell-tale colors.

3) Bad smell

If you have fungus growth in your home, it can cause a bad smell. Depending on the type of growth and how much of it you have, you could have a very strong smell or one that is faint. It can smell musty or earthy, or it can produce a smell that is more pungent. Any bad smell needs to be investigated.

Mold can be harmful and is not something to be ignored. If you experience any of these warning signs, call SERVPRO of South Chesterfield Wildwood to investigate. Our staff receives extensive training on how to effectively deal with mold infestations. We also have the equipment and start of the art techniques to carry out remediation tasks and keep your home safe and clean.

Storms: Are You and Your Family Ready

1/8/2018 (Permalink)

Always Have A Plan

When the weatherman says take cover because there’s a hurricane on its way, the last thing you need to worry about is storm preparation. A little effort now, before disaster strikes, can bring peace of mind and yield big savings in the future. Here are some tips to help you plan ahead, so that you won’t have to face storms unprepared.

  • Check your insurance policy to make sure it reflects the present state of your home. Think about adding flood insurance, as well as coverage for extra living expenses in case you are unable to stay in your home immediately after a storm.
  • Making a home inventory is a critical component of storm preparation since it will make filing a claim easier and save time. Document the contents with a video camera or some other inventory tool. Retain receipts for any valuable items and consider getting separate coverage for these.
  • Make an emergency supply kit containing basic survival items. This should include a 2-week supply of water and non-perishable, ready to eat food for each member of the family, as well as pets. If you need to evacuate your home, you’ll want a three-day supply of the same.
  • Storm preparation must also include an evacuation plan.
  • Gather important documents to take with you – for example, personal ID or driver’s license, insurance policies, social security cards, marriage and birth certificates, etc.

Contact our emergency restoration specialists at SERVPRO when fire or water damage occurs in your business or home. We’ll start your journey to a full recovery with our vast experience and state-of-the-art equipment, and we’ll work with your insurance company. 

Emergency Ready Profile

1/8/2018 (Permalink)

Free SERVPRO® Emergency READY Profile

Many workplaces always call's on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of South Chesterfield Wildwood can help commercial property in planning for a water, fire, storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it into your regular training at your office you can minimize the cost if an unplanned event happens like a frozen pipe, fire, or anything. 

Some property manager use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster. Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employee's of the company, and provide property details and information. This is a FREE services that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of Chesterfield Wildwood Professionals at 636-537-5400 seven days a week 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

Frozen Pipes Tips In Chesterfield, MO

1/3/2018 (Permalink)

Result of a frozen pipe.

The cold weather is causing a lot of problems in the area. Frozen pipes are causing water damages all over the place. I would advise you to open you cabinet doors and let the heat from you house expose those pipes, Look at the pipes in your home if you see bulging or ice in the pipe, take a good look. If it looks like this one, shut off your water supply and call a plumber. If you need a good plumber here is one we trust. https://www.facebook.com/psrapp/

If you should need help drying out you property, give us a call.

Thawing a frozen water pipe quickly is important. However, it is just as important to thaw the frozen pipe correctly. Here are seven tips to follow to help you get the water flowing and to help you avoid a burst pipe and potentially damaging flood at your property.

Tip 1: Locate the Frozen Pipe
In order to thaw a frozen pipe, you must first determine which pipe or pipes are frozen. Turn on the faucets in your property.

If no water comes out, or only a slight trickle escapes, then a pipe leading to the faucet is likely frozen. If one pipe is frozen, there is a chance others have frozen also.

If the pipes are exposed, such as pipes under sinks, in basements or along the exterior of the house, you may be able to see the frozen portion of the pipe. Frozen pipes often have frost on them or may have a slight bulge. If the blockage is located in part of the pipe that you have access to, you will have more options for easily thawing the pipe than if the frozen portion is enclosed behind a wall.

Tip 2: Open the Faucet
Before you begin attempting to thaw a frozen pipe, you will want to open the faucet that the pipe feeds water into. Make sure to open both the hot and cold handles. This will help to relieve pressure in the system and will allow the water to escape once you begin to thaw the pipe.

Tip 3: Where to Begin the Thawing Process
You should always begin the thawing process near the faucet then work your way down to the blockage.

This will help ensure that the melting ice and steam is able to escape through the open faucet. If you start the thawing process closer to the blockage, the melting ice could get stuck behind the blockage, creating more pressure in the pipe and increasing the chances the pipe will burst.

Tip 4: Thawing Exposed Pipes
If the frozen pipe is located in an area you can easily access, you have several options for attempting to thaw the pipe.

You should continue to apply the heat until the water escaping from the faucet returns to full strength. Here are four options for thawing an exposed pipe.

Hair Dryer- One of the easiest ways to thaw a pipe is by using a hair dryer. Simply turn the dryer on and point the heat at the pipe, beginning with the portion closest to the faucet. As with any electrical product, take the proper precautions and avoid coming into contact with water when operating the device.
Heat Lamp or Portable Space Heater- Another method to thaw the pipe is to use a heat lamp or portable space heater. Position the device so that the heat is able to reach the frozen pipe. This indirect heat can help to quickly thaw a pipe. Again, make sure to comply with the safety measures and precautions on the device you are using and keep the device away from water.. 
Hot Towels- Another way to thaw a frozen pipe is to wrap towels that have been dipped in hot water around the pipe. This can help to slowly thaw the blockage.
Electrical Heating Tape- A final option is to apply electrical heating tape directly to the pipe. This tape distributes heat throughout the pipe. You can purchase electrical heating tape that you plug in and unplug as needed or you can purchase heating tape that shuts off on its own.

Tip 5: Thawing Enclosed Pipes
If the frozen pipe is located in an area that you cannot easily access, you have three options for thawing the pipe.

Turn the Heat Up in the Property- You can attempt to thaw the frozen pipe by increasing the temperature in the property. Turning the thermostat up may be all that is needed to allow the ice blockage to melt.
Infrared Lamp- If you know where in the wall the frozen pipe is located, you can attempt to thaw the blockage by placing an infrared lamp in front of the portion of the wall where the pipe is located. The heat from the lamp may be able to penetrate the wall and allow the pipe to defrost.
Cut Out a Section of the Wall- If you are comfortable doing so, you can cut out the section of the drywall in front of the frozen pipe so that you can easily access the pipe. You can then use one of the methods for thawing out an enclosed pipe listed above.
Tip 6: Things to Avoid
Never attempt to thaw a pipe using an open flame, such as a propane torch. This can not only damage the pipe, it can also start a fire in your property.

Tip 7: If the Pipe Bursts
If a frozen water pipe does burst, the first thing you should do is shut off the main water line into your property. This will prevent additional water from flowing and damaging your property. You should know where the shut-off valves are for each of your properties and for each unit. There are usually smaller shut-off valves located near sinks and toilets, but the main shut-off valve is often located near the water meter.

Call a Professional
Call a Professional- If you are unable to thaw the pipe, unable to locate the frozen pipe, do not feel comfortable thawing a pipe yourself or if a pipe bursts, you should call a plumber or other professional. They will be able to remedy the problem for you.
Risks of Thawing a Frozen Pipe
There are two main risks you should be aware of when attempting to thaw a frozen water pipe.

Fire- When using any heat source to thaw the frozen pipe, you can run the risk of starting a fire. Make sure to follow all safety instructions and never leave the product unattended.
Burst Pipe- If you do not begin the thawing process correctly, you could cause the pipe to burst. Always start thawing closest to the faucet.

Commercial Water Damage Cleaning In Chesterfield, MO

12/29/2017 (Permalink)

Commercial Water Damage Cleaning

The commercial water damage cleaning services provided by the company that you choose to use for your commercial property restoration are necessary to consider. Improper cleaning techniques or equipment used in your recovery could make the difference between receiving the proper services or services that you just do not need.

Working with the professional commercial water damage restoration team in Chesterfield is well worth your time and money. Get the services that you and your commercial property deserve, while also being able to rest assured that you are getting the services that you need. SERVPRO technicians understand that there are some common wear and tear that presents a specific challenge to clean. There are several odors and moisture control measures that your regular janitorial staff isn't expertly equipped to handle, this is where we come in.

We have experience at SERVPRO in dealing with hard to remove odors, deep cleaning carpet and flooring, providing you with a service that you can rely on to make your working environment a pleasant one. Our SERVPRO technicians handle everything from servicing ventilation hoods to containing significant biohazard contaminants and provide you with the personnel that is specially trained to handle any situation.

Servicing your air ducts, HVAC, or entire ventilation system, sewage and possible biohazards, managing trauma or crime scenes effectively, are all within our realm of expertise. We even go as far as providing professional technicians with the ability to restore or replace carpet, upholstery, drapes, and blinds. Along with the skills to provide you with any ceiling, wall, and hard floor repairs, odor removal, and deodorization services that you may encounter. These are just a few options of the services that we offer to our customers, going above and beyond any of the expectations.

The equipment that we use is specific to your unique situation and always allows our technicians to provide you with a top-notch service. Prevent deterioration caused by atmospheric conditions with our quality cleaning services available to you at a more than reasonable price. Our offices at SERVPRO of South Chesterfield Wildwood are available to you every day and are waiting to fulfill the services that you require. 636-537-5400 - Make the call now.

The Professional Mold Remediation Process in Your Home or Business

12/29/2017 (Permalink)

The Professional Mold Remediation Process in Your Home or Business

Mold occurs naturally in the environment. It's a bacteria that plays a major role in the balancing of the ecosystem. Mold is found almost everywhere (indoors and outdoors) in the form of microscopic spores invisible to the naked eye. That being said, indoor mold beyond a certain level is not acceptable since it can lead to mold damage. This is why homeowners need to call mold remediation experts as soon as they spot mold growth.

Mitigation of Black Mold

As explained above, black mold occurs naturally. It's not possible to completely remove mold from your house or place of business; it can only be restored to natural levels through a process referred to as mold remediation or mold restoration. Complete mold removal is not possible. The term mold removal can also be used to mean mold remediation or restoration.

Attempting to remove the mold by yourself can lead to scattering and further spread. Call a professional. Do not disturb the mold. Turn off heaters and air conditioners to prevent migration of spores. Here's the general process of mitigation for mold in a home or mold growth behind a wall. Take a look.

Locating the Black Mold

Black mold thrives in moisture and can spread very quickly in a short span of time. Mold damage can lead to massive losses in a home or place of business. Mold blackens shower grout lines, leaves drywall discolored, among other damages. The physical mold growth behind the wall, mildew, dry rot, and fungus must be removed effectively.

But to do that, professionals have to locate the mold. Chances are that whatever can be seen isn't the only growth; there is more. Call a mold inspector to locate the mold growth behind the wall, mold growth on the ceiling, and any other hidden places where mold, mildew, dry rot, and fungus thrive. Both home and commercial mold damage can be restored through commercial mold damage restoration.

Assessing and Calculating Mold Damage

Locating the mold in a home is just the first step of mold remediation. Mold restoration company professionals have to assess the level of the home or commercial mold damage before commencing on the mold removal process. For mold, mildew, and fungus to be remediated properly, the professionals from the restoration company will have to find out the level of contaminated space, assess, and calculate the mold damage. This allows the professionals to give you a quote of the costs of mitigation, including deodorization — the process of removing the smelly odor — and any repairs.

Preparing the Damaged Area

Most mold removal professionals will use fungicides to remove mold, mildew, and fungus as well as deodorization. Tapes and sheets of plastic can be used to seal off the areas of work to prevent spreading spores to unaffected areas. During the mitigation of commercial mold damage, negative pressure is applied to the contained areas in order to prevent the spread of mold spores and smelly odor to unwanted areas. The source of moisture has to be addressed at this level.

Cleaning Up and Removing Mold Growth

This is most important part of the mold removal process. The ease of mold growth clean-up process will depend on the extent of the mold growth behind the walls, type of mold (there are many types and strains), and other factors. The dry rot behind the walls and the ceiling will be thoroughly removed and sealed in waste bags for proper disposal. Professionals will use a vacuum with a HEPA filter to avoid dispersing mold spores. The last step of the process will be to remove the smelly odor via deodorization. The restoration company that removes the mold in a home or office will use powerful air scrubbers during the deodorization process to clear any traces of smelly odor.


Professionals will thoroughly vacuum the removed mold in a home to prevent damage, and afterward, the vacuum is cleaned with fungicides to make sure any traces of mold deposits are removed. Fungus, mold, and mildew grow on different surfaces in a home including walls, ceilings, bathtubs, et cetera. The removal of the dry rot leaves some of these surfaces partially or completely damaged, and there is the need for repairs to be carried out by the restoration company to get your home back to pre loss conditions.
Visit  http://www.SERVPROsouthchesterfieldwildwood.com/mold-remediation

3 Reasons to Tackle Mold Quickly

12/28/2017 (Permalink)

3 Reasons to Tackle Mold Quickly After a Flood at Your Business 

When a flood occurs at your business in Chesterfield, Missouri it can cause a variety of problems. This may range from damaged merchandise to company vehicles and equipment that have been compromised by standing water. On top of that, there is another silent but dangerous consequence of flooding you should be aware of - mold growth. 

There are different varieties of mold, and most of them can have a negative impact on the building you’re operating in. Having mold removed by a certified restoration company soon after a flood can prevent problems that may be difficult to resolve later. 

Mold Can Grow Quickly 

Mold can take hold quickly in the floors, walls and basement of your business if it is not targeted and eliminated quickly after a flood. Even if you cannot see evidence of mold, it could be growing in dark corners or behind walls. Many species of mold can start growing in moist wood, standing water or cloth fibers within a day or two once they find the right environment, so having your property inspected and cleaned by a certified mold removal company can prevent them from spreading. 

Mold Can Produce Unpleasant Odors 

When mold starts to spread, it can create colonies that are large enough to produce an unpleasant odor. This odor can vary depending on how much mold is present, but it is typically musty or may remind you of wet, dirty clothing. This smell can permeate even large indoor areas and become noticeable to your employees and customers. Having your business disinfected and deodorized can remove mold growth and bacteria that cause these terrible odors. 

Flood damage to your Chesterfield Wildwood, Missouri business can include mold growth that can be both dangerous and unpleasant. A certified restoration company can target and remove mold quickly to prevent its spread.



How to Get Through Storm Damage

12/28/2017 (Permalink)

How to Get Through Storm Damage

Storm damage happens to a number of homes every year. There might be roof damage, a roof leak, ice damming, frozen pipes, and other problems. Some things can be handled through storm remediation. By knowing of a home restoration company that can help with hurricane damage and ice damage, it's easier to overcome the issues.

After the Storm

Once the storm has passed, it's important to focus on storm remediation. This will help to get ice damming, roof leaks, river flooding, and more under control. Often, flooding is the biggest issue as it will lead to a lot of ground water. If it's cold enough, there might also be frozen pipes or an ice dam.

It's best to call in a water restoration professional to deal with the flood water. Homeowners should let a home restoration company deal with all of the storm damage. They will have the expertise to deal with hail damage, wind damage, hurricane damage, and more. Making repairs by one's self can lead to various problems.

Getting Assistance

No one should try and get through storm damage on their own. Home restoration and water restoration professionals can bring a flood pump to deal with ground water. They can also identify roof damage to make a roof repair. They will have the tools to deal with an ice dam, frozen pipes, and other ice damage as well.

Whether a home has suffered from ice damage, wind damage, hail damage, or something else, the professionals can assess the damage and determine how best to make the repairs or replacements. With roof damage, for example, if there is a roof leak, it might require a quick roof repair. If there is enough hail damage, however, it might entail a completely new roof.

The time it takes to complete the storm restoration will depend on the amount of storm remediation. Further, it will depend on the amount of flooding, river flooding or otherwise. If there has been a lot of hurricane damage, resulting in wind damage and ground water, it might also involve waiting for the storm to be completely over. If river flooding continues for several days, the storm restoration will be postponed.

Focus on Restoring the Home

One of the main benefits to working with a home restoration company is that they will be able to handle everything on behalf of a homeowner. They can provide a flood pump to help with water restoration, break up an ice dam, work on flood water, and get started on storm remediation.

Storm damage isn't going to go away on its own. Whether it's in the form of hurricane damage, hail damage, ice damage, or something else, it's imperative to focus on storm restoration. The sooner a homeowner can get the help with flooding, wind damage, and roof damage, the easier it will be to restore the home.

The flooding is perhaps the biggest issue because there is flood water entering the home. Water restoration professionals will show up with a flood pump to get the flood water out. Once the river flooding is over, it's then possible to dry out various materials and start on restoration.

A roof leak should also be fixed quickly. Depending on the roof type and the level of roof damage, the roof repair could be a time-consuming task. However, a roof repair will also prevent additional water from entering the home, especially if there is already ground water to deal with.

Various repairs might be needed due to ice damming, too. Some companies will be able to restore frozen pipes and also ensure that an ice dam no longer forms. If there is any ice damming, the storm restoration company will have the tools and techniques to get everything running properly once again.

From a flood pump to professional teams, it's possible to get through storm damage quickly and effectively.


Understanding Water Damage and the Restoration Process

12/28/2017 (Permalink)

Understanding Water Damage and the Restoration Process

The country has experienced some storms in the past few months. There are some states where reports of whole houses being submerged in storm waters are the order of the day. If you are a homeowner in one of these places, you might be having a hard time coming to terms with the flooded home and the extent of water in the home or water in a business. However, it is possible to restore your home to the state it was in before the water in the home. All you will need to do is call in qualified water damage restoration experts. Below are some tips and mitigation guidelines that will be of great help.

Evacuating The Home

Experts say that as soon as the water damage or flooded home occurs, your priority should be getting everyone out of the water in the home or water in business to a safe place. At this point, activities such as attempting to salvage equipment or furniture become unimportant. When you are sure that everyone is safe, you can contact emergency services. The same procedure should be followed in case of a pipe break or supply line break leading to water in the home.

Calling in water damage restoration and mitigation experts

The next step should be looking for water damage restoration experts close to you. The benefit of getting a service close to you is that they will respond within minutes or hours of the first emergency contact. Note that water damage, water in the business or a flooded home is a problem that cannot be ignored because when the water is left stagnant in a place, it gets contaminated and becomes category two or three, which creates hazards.The sooner the mitigation starts, the better.

The process followed by flood damage restoration experts

The first thing that the experts do when they arrive at the scene of water in the business, is assessing the amount of flood damage and establish whether it is possible to get into the house. The process involves switching off power at the main switch and testing the firmness of the floor and the walls. They will then try and see if there is a pipe break or supply line break and turn the water off. They will then enter the flooded home and find out the places where most of the water has stagnated. The restoration company then comes up with a plan to do the water cleanup. All the water in the home will be extracted.

After the water cleanup is completed, they will assess the walls, floors, and upholstery for flood damage. A plumber will be called in to repair any pipe break or supply line break which could have happened. The furniture may be taken out of the house for cleaning and drying. There are also special agents that are used to assist in drying the walls and other hidden corners. Note that when drying is not done properly, it could lead to the buildup of mold, which will create serious structural problems. After the water cleanup, drying, and deodorization, the restoration company will start the mitigation repairs to the parts that got ruined by the water. These repairs include repainting the walls where the paint has come off, replacing wooden components that may have started to rot and several other modifications. The ultimate goal of the company is to ensure that the flooded house or other building has gone back to the state it was in before any of the damage took place.

It is important to make sure that the entire water cleanup, drying, and flood damage restoration process is done by a professional restoration company. They are the ones to know whether they should call in experts for pipe break and supply line break repairs. Calling them reduces the chances of shoddy work by the restoration company, which could compromise the structural strength of your home or business in the long run.


Common Types of Storms and the Damage They Cause

12/28/2017 (Permalink)

Common Types of Storms and the Damage They Cause

Smart building owners know that simply paying attention to the weather can help them keep their buildings in good condition. Every time of storm that comes through town can cause different types of damage, including wind damage, hurricane damage, ice damage and general storm damage that requires storm restoration. Some damage may require a complete home restoration, water restoration or storm remediation. Those owners can look over some of the common types of damage caused by these storms.

Winter Storms

Those living in tropical climates never need to worry about winter storms, but those in other parts of the world need to worry about ice damage like ice damming. Ice damming commonly forms large pieces of ice that hang down from both the gutters and the roof. An ice dam may look harmless, but it can cause certain types of roof damage. A single ice dam can poke through the roof to cause a roof leak, tear the gutters off the roof or leave behind holes in wood or vinyl siding.

Winter storms can also cause frozen pipes. Those frozen pipes are even worse than ice damming because the pipes can burst as soon as the temperature starts rising. Any flooding caused by frozen pipes will require the use of a flood pump to remove that water. A flood pump works well as removing water due to river flooding too.

River Flooding

The most common problem facing those who own buildings located near rivers is river flooding. River flooding can occur anytime that the water in the river rises so high that it flows over the banks. While flood water can be an example of clean water, the ground water it brings with it can be dirty in nature. That ground water may carry bacteria with it or even sewer. Drying techniques and using a flood pump will remove all that ground water, and other methods can help with the storm remediation.


Hurricanes like Irene and Andrew showed that hurricane damage can be quite significant. In addition to hurricane damage, these storms can cause wind damage that rips shingles from roofs and causes a serious roof leak and send flood water through a building. Roof repair experts can do a thorough inspection to determine how serious the storm damage and hurricane damage was, if the building suffered any hail damage and what methods will work best in the process of storm remediation.

Flooding and Other Storm Damage

The problem with roof damage is that it is almost impossible to see that roof damage without actually being on the roof. Home restoration and water restoration professionals have the equipment needed to get up on the building and do the roof repair. The roof repair needed after storm damage or wind damage can include replacing missing shingles, fixing a broken gutter or other things that will stop a roof leak. They can also determine whether there is any hurricane damage or flood water on the roof that requires storm remediation.

An ice dam, ice damming and frozen pipes are just some of the problems that require home restoration after a winter storm. Water restoration experts can determine the severity of the flooding, look for any signs of hail damage, get a flood pump out to the property and perform a total home restoration. Storm restoration companies receive calls from commercial and residential property owners each year who need help with water restoration work because of flooding, ice damming and hurricane damage.

As soon as property owners see any storm damage, wind damage or roof damage, they can call about a roof leak or a roof repair. They may call because they see flood water or ground water after a storm caused ice damage or hail damage. Those owners can get storm restoration help that involves both water restoration and home restoration from a company with access to tools like a water pump and experience dealing with an ice dam, hail damage, ice damage, storm restoration and total storm remediation. 

6 Ways for Drying Out Water Damage

12/28/2017 (Permalink)

6 Ways for Drying Out Water Damage

Water damage in the home can cause serious headaches. Problems may arise days, weeks, and months later--you never know what might be hiding. A professional restoration company helps with the mitigation of these troublesome issues. They will come to your rescue whether you experience a pipe break, back up, or supply line break. What do you do about the water cleanup or drying before they arrive to help with the restoration? Here are 6 Tips to Drying Out Water Damage for your next flooded home or water in your business nightmare.

Speed is Everything

The water in the home that has accumulated can become more severe the longer the water sits. Water works quickly and soaks deep into the building components of your home compromising their structure. Once water cleanup has occurred, areas that remain damp are at risk of molding if not properly dried. Mold can begin to develop as rapidly as 48 to 72 hours from the water removal so acting fast towards mitigation is wise.

Connecting with a professional and prompt follow through with your insurance coverage can not only save your home from flood damage that occurs beyond your policies coverage, it may save you money. Especially true if your business experiences a supply line break or pipe break.

Mind the Mold

Any type of mold developing in the home is worrisome and for those who’ve recently experienced flood damage, you’re certain to have concerns.

Mold loves moisture. Combine it with the organic materials used to construct your home--wood, insulation, drywall, carpet, and particleboard, are all susceptible to water damage that can become a breeding ground for mold if mitigation is not pursued quickly.

Mitigation of mold begins by drying the area. Opening windows and placing fans in the house to keep the air circulating can be a great approach. Keep in mind that weather conditions in your local area can impact the effectiveness. Working with a restoration company or other hired professional team is a great choice that will ensure the spreading of the mold is managed.

Take an Assessment

There are a number of ways water damage can occur in the home. A pipe break, supply line break, rainwater, or sewage backup are just a few types of water that can be absorbed into the home. This doesn’t just mean walls and carpets, however--water can seep into furniture, clothing, toys, and many other household goods.

In order to assess the flood damage and the best treatment, a restoration company or other hired professional will want to know the type of leak. From there, they can assist in discovering which items may be salvaged and which must be discarded. Those that can be saved will be dried thoroughly and treated to ensure no residual moisture remains.

Find the Saturation

A number one danger that lurks around every water damage situation is hidden saturation. The water we can see is easy to cleanup, but, underneath the surface layers, liquid pools and leeches. Making a flooded home a perfect place for bacteria, fungi, or any other variety of damaging pests to flourish. If they fully take hold, the wood needs to be discarded immediately.

Professional water restoration companies can pinpoint damaged drywall or wet insulation. They can help with materials that can be saved or need to be destroyed. It’s important that all water is discovered, cleaned, and dried before restoration begins and professionals are great at finding these hidden dangers.

Clean Up Time

The majority of water in the home or water in the business is caused by backed up sewage. This can be the source of many a harmful bacteria, debris, or other tainted materials. A shop-vac or HEPA-filter vacuum is perfect at removing any allergens, mold spores, and asthma-inducing dust. Household cleaners and disinfectants do a terrific job at the mitigation of mold spores and bacteria but they don’t always penetrate as deep as a professional.

Water restoration professionals can assist with heavy duty industrial cleaners to ensure the nasty, intruding bacteria doesn’t spread. This makes choosing a professional restoration company to tackle water cleanup an ideal decision.

Dry It Out

One of the most important things you can do with any water cleanup project comes at the very end. In order for the restoration of your flooded home, pipe break, or supply line break to go smoothly, the entire area needs to be completely finished drying. As long as water exists in an area, it will leech into the wood and spread. Water damage can truly take hold of your recently flooded home and cause a disaster for years.

Taking the step to prevent dry rot or structural damage due to water in the home or water in the business can be the difference of hundreds of dollars to thousands of dollars. A professional water restoration company can come in and help with the drying. They will also confirm that the area needing to be restored is properly dried before they begin.

A professional water restoration company can help with the mitigation of a variety of flood damage. They can assist with drying, cleanup, and mold control in addition to their extensive restoration capabilities. DIY projects are great on paper, but the reality is that you don’t want to leave this problem to chance. Professionals can get right to the root of the problem caused by water in the home or water in the business.


Control mold growth is to control moisture in Chesterfield, MO

12/27/2017 (Permalink)

Got Mold We Can Help.

SERVPRO Of South Chesterfield Wildwood had the training and tools to take care of mold in side our homes. 

Molds are part of the natural environment, and can be found everywhere, indoors and outdoors. Mold is not usually a problem, unless it begins growing indoors. The best way to control mold growth is to control moisture.

It only takes a small water leak, or even excess humidity, for mold to form in your Chesterfield home or business. Then, mold can spread quickly through the property in as little as 48 hours. Mold can produce allergens and irritants, and it has the potential to cause other health effects. If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Document Restoration Services in Chesterfield, MO

12/25/2017 (Permalink)

Hundreds of Boxed Wet Documents

SERVPRO Document Restoration Services

Our Document Restoration Facility:

    • Innovative: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing
    • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance
    • Digital: we use a computerized inventory system for digitizing your documents
    • Flexible capacity - we can accommodate large commercial losses or small residential jobs
    • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization. 
  1. Drying - process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation.
  2. Cleaning - we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  3. Sterilization - Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  4. Deodorization - once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 
  5. Destruction - we offer destruction onsite.
  6. Digitization - digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.

If you're not in our service area you can contact:

Daniel Kenagy | 
Drying Chamber Sales Rep
(615) 451-0200 x1762

Winter weather has arrived in Chesterfield, MO. Are you prepared?

12/24/2017 (Permalink)

Home Emergency Kit

Check out the resources below.

Ready.gov provides detailed information to prepare, including directions on creating home and auto emergency kits for winter weather.

Make sure you are prepared by completing this checklist:

Winter Weather Preparation Checklist

  • Home Emergency Kit
    • Home emergency kit includes:
      • Rock salt or other ice-melting product
      • Sand to help with traction
      • Snow shovels or snow removal equipment
      • Adequate blankets and warm clothing
      • Food and water
      • Flashlights and batteries
  • Around The House
    • Chimney cleaned and inspected
    • Fuel-burning equipment vented to the outside
    • Fire extinguishers accessible
    • Gutters clear
    • Tree branches that could fall on the home are trimmed back
    • Pipes are insulated
    • NOAA Weather Radio available and working
  • Car Emergency Kit
    • Car emergency kit includes
      • A shovel
      • Windshield scraper and small broom
      • Flashlight
      • Battery powered radio
      • Extra batteries
      • Water
      • Snack food
      • Matches
      • Extra hats, socks and mittens
      • First aid kit with pocket knife
      • Necessary medications
      • Blanket(s)
      • Tow chain or rope
      • Road salt and sand
      • Booster cables
      • Emergency flares
      • Fluorescent distress flag

Information gathered from Ready.gov.

Candle Safety In Your Home in Chesterfield Wildwood, MO

12/24/2017 (Permalink)

Safety First


We have seen many candle fires in our community, Below are some tips how to prevent a fire in your home. Candles are beautiful but they can be devastating as well.  

Candle Safety

On average 25 home candle fires start every day. The simple nature of candles having an open flame is the key to why they can be so dangerous. CCFR recommends using battery operated, flameless candles.

According to the National Fire Protection Association (NFPA), more than half of all candle fires start because candles were too close to things that could catch fire.

If you use regular candles, they need to be:

• At least a foot away from anything that can burn (curtains, walls, lamps, Christmas trees, etc.)
• Attended at all times  (never leave a child alone in a room with a candle)
• Used in sturdy, enclosed candleholders
• Placed in areas where they cannot be tipped over
• Avoided in homes where oxygen is used

Avoid using candles in the bedroom, where more than one-third of home candle fires begin, or other areas where people may fall asleep. In the event of a power outage use flashlights or other battery-operated power, not candles to light your home.

Avoid using candles in the bedroom, where more than one third of home candle fires begin, or other areas where people may fall asleep.


Why do I need mold testing if I already know I have a mold problem?

12/22/2017 (Permalink)

Suspect Mold We Can Help

Why do I need mold testing if I already know I have a mold problem?

Most certified, reputable mold remediation contractors will require you to have a mold inspection with an air sample analysis and corresponding remediation plan prior to providing you with an estimate.  The mold report will define the extent and severity of the problem and what the proper remediation plan, procedures and protocols should be from and independent, unbiased person (environmental consultant).  It gives a starting point of the environment as it relates to airborne mold spore counts so we can gauge the effectiveness of the remediation contractor at the end of the project for the post-remediation verification aka clearance.

The Mold Remediation Process

Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate our “typical” process:

  1. Emergency Contact - (636) 537-5400
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Commercial Air Duct Cleaning in Chesterfield, MO

12/20/2017 (Permalink)

Before and After Duct Cleaning

It’s important to keep your heating, ventilation, and air condition (HVAC) units working correctly to prevent the spread of unwanted dust and contaminants at your business. When the duckwork of your HVAC unit becomes clogged or backed up, you might start to notice foul odors coming you can’t get rid of, or find the source of in your home. When it comes to commercial cleaning, our professional technicians can inspect, repair, restore, and replace your HVAC unit so that you can breathe clean, fresh air in your home or office all day long.

Why Should You Have Your HVAC Serviced?

Depending on the age of your HVAC unit, and the quality of the installation related to the ductwork, you might not have to have your air ducts cleaned when we inspect your ductwork. Sometimes, a filter change or tune-up of the unit is all that is necessary. Regardless of the required work, regular inspections should be carried out. In addition to reducing the risk of odors and increasing air quality, having your HVAC unit serviced means that it is likely to last longer, and function appropriately for many years to come. Also, some insurance policies require regular inspection of HVAC units to reduce the risk of fire, damage, or other emergency situations related to the HVAC system itself. We can save you time, money, and help you avoid disaster when it comes to the air quality in your home or office.

Benefits of HVAC

HVAC units are very beneficial for homes and office space. Because they are 3-in-1 systems consisting of heating elements, ventilation systems, and air conditioning units, there is no need to have more than one piece of equipment on your property. While some units are separate, the majority of them are combined. Combined units mean easy cleaning and maintenance as well. HVAC units improve air quality in your home or office and provide a high return on your investment because they provide you with cleaner air to breathe. They'll keep you warm during the colder months, and cool during the heat of summer. Ventilation systems will ensure moisture leaves your home, and that humidity is controlled as well. With equipment that does so much, it's important to make sure it's functioning correctly.

Contact SERVPRO Of Chesterfield Wildwood Today

If you are an Chesterfield Wildwood business owner and you are having trouble with your HVAC unit, contact our offices today to schedule you no-cost consultation; 636-537-5400. We’ll send a qualified and knowledgeable air duct technician to inspect your HVAC unit, and to determine the source of any problems you might be having related to air quality, air exchange, ventilation, heating or cooling. Our commercial cleaning services can help restore function to your HVAC unit, help eliminate foul odors in the air and throughout your home or office, and help reduce the risk of contaminants, such as mold or bacteria in your home or office. Avoid unsightly mold and smells by calling us today to schedule a thorough inspection of your HVAC unit.

Getting Professional Help For Water Removal In Your Chesterfield Home From A Hidden Bathroom Leak

12/20/2017 (Permalink)

Mold removal is what we do.

Professional Water Removal

A hidden water leak in your bathroom, if left untreated, can cost you, especially if it leads to serious damage to walls, flooring, and paint. There are subtle signs you can look for in your Chesterfield Wildwood home to figure out whether you need a plumber to fix those leaking fixtures and pipes before things get worse. When you have a massive leak, you need a certified remediation company to help you clean up the damage, such as SERVPRO.

One sign of a hidden leak and the need for professional water removal is a wall which has blistering wallpaper or paint. Most of the time, steam from hot showers in your Dallas home should not cause this to happen. When water and moisture get between the paint and the wall, they stop the bond and start to separate the two, making the paint rise from the wall and all off in bits. It is the same case with wallpaper.

A wall which is warped or stained for no apparent reason is a clear sign of a plumbing leak. Drywall becomes soft and starts to bubble when it is exposed to moisture, eventually warping and breaking up into pieces. If the leak reaches your ceiling, it will sag and could leak some of the accumulated water, causing more damage to your bathroom.

At SERVPRO, our technicians have tools like moisture meters to find any hidden moisture and leaks in your bathroom and to remove any accumulation of water from those leaks. We first figure out what is causing the leak, fix the problem, and eliminate the water with industrial pumps, fans, and dehumidifiers. Quickly drying your bathroom out is important to avoid the growth of mold. Once your bathroom is dry again, repairs are made, including replacing any damaged drywall, and the affected area is sanitized.

Sometimes your flooring can be damaged as well if the leak was bad enough, causing cracking, staining or buckling. Moisture can make your floor feel soft or spongy depending upon the material it is made of. In these cases, you often find a damp subfloor as well. If the problem is found quick enough, we can dry it out and salvage it without having to replace it, but we may need to put new sub-flooring in as well where the water damaged it.


12/20/2017 (Permalink)

Be ready for any event.

Article From Our First Responders Monarch Fire Protection Chesterfield, MO

Everyone who has watched the news this year has seen areas flooding from hurricanes and rain; fires destroying forests, crops and homes; earthquakes toppling houses, stores and factories; and tornadoes destroying everything in their path. Fortunately, the worst missed our area this year. Unfortunately, we have seen floods from rain and rivers, fires consuming homes and businesses; earthquakes doing minor damage (the last severe one was the New Madrid earthquake in 1811/1812) and tornadoes with their associated destruction here in Monarch or very nearby. While no one can fully prepare to weather every calamity, the Monarch Fire Protection District is ready to respond to our residents and businesses when misfortune calls. We have five fire houses across the District with more than 100 professionals ready to help. Everyone knows we have fire trucks ready to roll within minutes of receiving a call for help and ambulances staffed with paramedics and excellent equipment to assist with medical emergencies. However, we do much more. Monarch is home to a regional heavy hauler that is designed to provide confined space rescue for victims trapped in collapsed buildings or trenches with about 50 firefighters trained to use the specialized equipment. We also have boats and personnel trained for swift-water rescues. We team up with the St. Louis County Police to provide helicopter rescues using their helicopter and pilots and our rescue personnel. We operate and staff a designated Rescue Truck when the need arises which carries tools to extricate victims trapped in vehicles and other rescue equipment. Then, of course, we participate in area events and in District training to hone the skills needed to perform these duties. However, Monarch, the Department of Homeland Security and the State of Missouri all recommend everyone take a few basic steps to help themselves. Under normal circumstances, Monarch crews and equipment is minutes away, but, what if a major disaster strikes the area. First, everyone should have a minimum of three days of non-perishable food (don’t forget a manual can opener in case the electricity is off) and water for each family member. You should have a flashlight with fresh batteries and you may want to get a few emergency candles and matches. A simple first aid kit is very inexpensive. Make sure you have a few simple tools (hammer, nails, screw drivers, pliers, crescent wrench and, perhaps, even some vice grips or locking pliers). Make sure you know where to shut off the gas and water to your home in case there is a leak. For a few dollars, you can buy a special wrench designed for the gas shutoff. Keep cell phones charged or have an external charging device. A comprehensive list could become quite long but just a few simple items can make a big difference when calamity strikes. To borrow from the Boy Scouts, “Be Prepared”.


Monarch Fire Protection District Chesterfield, MO

12/20/2017 (Permalink)

Please donate to a great cause.

SERVPRO of South Chesterfield Wildwood is very proud to help our fire fighters. Without the fire fighters our community would be a ashy mess. Monarch fire department is a bunch of amazing people protecting our community. Monarch fired department is always out in the community educating the public. SERVPRO of South Chesterfield intends to be supportive to the men and women throughout 2018.  


Monarch Fire is again is helping the Marine Corps Reserve with Toys For Tots! We are accepting new, unwrapped toys to make sure less fortunate kids have a good holiday season. You may bring your donated new unwrapped toys ot our Headquarters building or any Monarch firehouse! This campaign runs through December! More information about Toys For Tots can be found at https://www.toysfortots.org/.

Faster to The Disaster in Chesterfield, Mo

12/19/2017 (Permalink)

Be careful not to leave the stove on during the season.

December in Chesterfield—when cold temperatures arrive, the leaves change, and family-oriented get-togethers, like Christmas.

While you are busy whipping up delicious dishes in the kitchen, it is also important to take time to remember safety. Cooking fires are the leading cause of home fires and home-fire-related injuries in the United States. The National Fire Protection Association (NFPA) reports “Cooking equipment was involved in almost half (48%) of all reported home fires...and tied with heating equipment for the second leading cause of home fire deaths.”

You can help ensure your holiday plans don’t go up in smoke by taking a few precautions! Staying in the kitchen while cooking and if you are sleepy or have consumed alcohol don’t use the stove or stove-top. Be alert!

SERVPRO of South Chesterfield Wildwood wants you, your family, and your property to stay safe. If you do experience a fire or water damage during the holidays, or any time of the year, they can help you make it “Like it never even happened."

Christmas Safety Reminder Chesterfield, MO

12/19/2017 (Permalink)

Keep Your family safe during the holidays.

For many of us, the holiday season is a time of joy, celebration and tradition. We look forward to hosting or attending festive gatherings or concerts. We travel near and far to share in the spirit of the season with family, friends and co-workers. We cook more, shop more and decorate more.

However, all that extra cooking, traveling, shopping, celebrating and decorating we do can post potentially serious hazards at home, in the office and on the road. Reports from leading safety organizations indicate that the time from Christmas through the New Year is also one of the most dangerous for homeowners.

Whether you are planning or participating in the festivities, knowing the risks and how to help avoid injury, theft and damage to property through the holiday season are important however you choose to celebrate.

Fire Hazards
According to the National Fire Protection Association (NFPA), home fires and home fire deaths peak between December and February.* Cooking is the leading cause of home fires year round, and the increased use of stovetops and ovens for preparing holiday meals can increase the risk. Holiday decorations and the open flames of fireplaces and candles used during the holidays can also pose a threat.

To help reduce the risk of fire, consider using non-flammable or flame-retardant decorations. If you decorate a Christmas tree this time of year, select a quality artificial tree and decorate with only UL-listed lights. If you choose to have a fresh tree, be sure to keep water in the stand at all times. According to the NFPA, even a well-watered fresh tree should be taken down after four weeks. If you celebrate using a menorah, consider lighting using dripless candles. Remember to keep decorations and trees away from candles, fireplaces and heaters. Never leave an open flame or stove unattended.

Decorative Displays
Decorating the home, office or yard is a popular way to get into the spirit of the season. Planning your displays carefully is important to help reduce the risk of fire, electrical shock, trips and falls, and property damage. If a ladder is to be used always use a fiberglass or wooden ladder as they do not conduct electricity should the ladder come in contact with an open power source. Be diligent about everything you do while decorating to help keep your family and friends safe when putting up, playing around or packing away your festive displays.

Winter Driving Safety
Over the river and through the woods to grandmother’s house, shopping malls and holiday parties we go — all increasing our risk of having to drive in sometimes hazardous winter conditions.

Always check the weather before going out, and avoid driving in snowy, icy or other severe conditions if possible. Take a vehicle survival kit stocked with cold weather essentials on every trip, and try to keep your gas tank from getting far below the half empty level. Following your common sense and basic winter driving tips can help ensure you and your passengers reach your holiday destinations safely.

Consumer Protection Safety Commission, http://www.cpsc.gov/; Electrical Safety Foundation International, http://esfi.org/.

Your Professional Water Mitigation Specialists in Chesterfield

12/18/2017 (Permalink)

Flooded business in 2016. 18000 Square Feet. Ready for rebuilding in 1 week.

Did you know that SERVPRO of South Chesterfield Wildwood makes a promise to be onsite to your emergency in your Chesterfield home or office within 4 hours of our initial contact? That means your water damage is a priority for us.

So if your toilet overflows, ice maker leaks, pipes burst, sewage backs up, or a water main ruptures, have SERVPRO of South Chesterfield Wildwood on speed dial and give us a call. Or better yet, download the SERVPRO Ready Plan App and set up your account now. Be sure to set SERVPRO of South Chesterfield Wildwood as your preferred franchise so that our response time can be even faster. Then if you have a water damage, we are only the push of a button away. Doesn’t that put your mind at ease?

Don’t worry Chesterfield, we’ve got your back. And your basement.

Chesterfield Wildwood Smoke and Soot Cleanup

12/18/2017 (Permalink)

Severe damage can be cleaned and restored.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of  South Chesterfield Wildwood will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience


6/25/2015 (Permalink)

Quickly Removing Unwanted Water

SERVPRO advises checking sump pump test before rain.

ST. LOUIS – The relentless rain is causing problems for some homeowners this week. Cleanup and restoration service SERVPRO'S have already started seeing a slight increase in flooded basements, and it's expecting a large influx of calls over the next few days.

Rick Bilbrey says most calls are about flooding from failed sump pumps and sewage backups. Homeowners often don't know a sump pump is broken until it doesn't work in wet conditions. And sewage backups occur when the pipes get flooded.

In the case of a failed sump pump, Bilbrey says to call a service immediately to remove the water and replace the pump. But if a sewage backup is causing the flooding, sometimes it's best to wait to call.

"You're just going to have to wait until it stops raining. Because I don't want you to waste your money on trying to suck up water that's just going to come back," said Bilbrey.

Bilbrey says what you can do, is use a wet/dry vac or towels to soak up the water until you get a service to help you. If it is a sewage backup, you should also get the drain cleared before you get your basement cleaned. Bilbrey says most importantly, you should check your sump pump now, ahead of more rain in the forecast, to make sure it's working.


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