Recent Why SERVPRO Posts

National Preparedness Month

9/8/2021 (Permalink)

September has been declared National Preparedness Month.  By being properly prepared it can help alleviate stress and potentially saves lives during an emergency.  In the Chesterfield area the main natural disasters that affect us are typically related to wind and water.  Missouri is more susceptible to tornadic activity which makes it very important to be prepared.  Below is are recommendations for a basic emergency supply kit that is provided by FEMA.

  • Water (one gallon per person per day for several days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

We hope this list helps to prepare your family should you ever be faced with an emergency.  SERVPRO of South Chesterfield/Wildwood is always here to help.

SERVPRO South Chesterfield/Wildwood


Preventative Maintenance

8/23/2021 (Permalink)

Carpets act as a filter, trapping dust, dirt, gases, animal hair, and other soils. All carpet manufacturers agree on actions you can take between carpet cleanings to increase the life span of your carpet.

IICRC states that 79% of soil in carpet is dry soil. Vacuuming is a key component to proper care and maintenance of carpet.

Preventative maintenance actions include: 
  • Regular vacuuming
  • Spot removal
  • Pilating the carpet to prevent matting
  • Moving furniture to change traffic patterns
  • Using walk-off mats to limit the amount of soil tracked onto the carpet

Doing these things will help to expand the life of your carpet and also help it stay clean in between carpet cleanings.  When your ready for a carpet cleaning, don't hesitate to call SERVPRO of South Chesterfield/Wildwood at 636-537-5400.

Odor Removal and Deodorization

6/9/2021 (Permalink)

As experts in deodorization, SERVPRO of South Chesterfield/Wildwood professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

SERVPRO of South Chesterfield/Wildwood has the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace.

The science of identifying and eliminating odors can be a tricky thing, so give us a call at 636-537-5400 for a free consultation.

Cleaning Services

4/28/2021 (Permalink)

Life happens. Kids spill drinks, pets have accidents and homes get dirty. SERVPRO of South Chesterfield/Wildwood has the expertise to provide a deeper clean than your basic house cleaning service. The residential cleaning services performed by SERVPRO professionals will not only ease the burden of the constant maintenance of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You know SERVPRO as a leader in Fire and Water Cleanup and Restoration, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Residential Cleaning Services include:

Carpet & Upholstery Cleaning

The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Sewage and Biohazard Clean Up

SERVPRO experts are ready to assist in the clean up of sewage and other biohazard materials and provide deep cleaning services for your home. Find out more about our franchise professionals.

Air Duct Cleaning and HVAC Cleaning

3/8/2021 (Permalink)

Air Duct Cleaning and HVAC Cleaning

Ventilation systems are often the biggest culprit in poor indoor air quality. Make it a priority to inspect the air duct work of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminants.

SERVPRO of South Chesterfield/Wildwood routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

However, air duct cleaning is not always necessary. SERVPRO of South Chesterfield/Wildwood will make recommendations about the best way to address any indoor air quality concerns. This can save you money and provide peace of mind on the health of your system.

The benefits of servicing your HVAC unit include:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth.

For more information on air duct cleaning contact SERVPRO of South Chesterfield/Wildwood today.

Carpet Cleaning

1/8/2021 (Permalink)

Carpet and Upholstery Cleaning

To properly clean carpet and upholstery, the first thing you need to know is the type of material you’re working with.  There are several different methods of cleaning depending on the material.  Below you will find a few of the different techniques.

  • Bonnet Cleaning: A less aggressive method for short pile
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

SERVPRO offers a number of cleaning options to match any type of upholstery or carpet. For a cleaning backed by state-of-the-art equipment and professionals trained to the highest standards, call SERVPRO of South Chesterfield/Wildwood at 636-537-5400.

Residential Cleaning

10/30/2020 (Permalink)

Residential Cleaning Services

SERVPRO of South Chesterfield/Wildwood offers several different residential cleaning services.   Our crews are trained to do anything from carpet and upholstery cleaning to air duct cleaning.  We have a highlighted a few of the services we can offer below.

Carpet and Upholstery Cleaning

  • The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.

Air Duct Cleaning

  • We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them.  Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.

Odor Removal

  • Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.

Call SERVPRO of South Chesterfield/Wildwood today to learn more about how we can help you with your cleaning needs at 636-537-5400.

Tips for Preventing the Spread of COVID-19

9/28/2020 (Permalink)

The COVID-19 pandemic is not something everyone was prepared for in 2020.  It is important that everyone continue to do their part to help stop the spread.  According to here are some helpful tips to prevent the spread of COVID-19:

  1. Sneeze or Cough? Cover your nose and mouth with a tissue or use your elbow.
  2. Wash your hands often with soap and water for at least 20 seconds.
  3. Clean and disinfect surfaces around your home and work frequently.
  4. Keep at least 6 feet between yourself and others if you must be in public.
  5. Wear a cloth face covering over your mouth and nose when around others.

SERVPRO of South Chesterfield/Wildwood can assist in any of your cleaning and disinfecting needs through our Certified: SERVPRO Cleaned program.  Call us today to learn more at 636-537-5400.  We’re available 24/7 to take care of the problem.

Learn More About our Disaster Recovery Teams

8/12/2020 (Permalink)

“Our Disaster Recovery Team has been dispatched. Delaware and Pennsylvania, we're on the way.”

This statement was sent out after the folks on the east coast were hit hard by hurricane Isiasis.   SERVPRO is here to help after a natural disaster has come through your town.  In addition to the local franchises in the affected states, SERVPRO has a national network of over 1,800 Franchises across the country and specialized Disaster Recovery Teams that are ready to respond if additional restoration personnel and equipment are needed.  Here are a couple of reasons to choose SERVPRO in your time of need:

They’re Faster to Any Size Disaster

SERVPRO Franchise Professionals are dedicated to responding immediately to hurricane damage with experienced cleanup crews. A fast response lessens the damage, limits further damage, and reduces cost.

They're Highly Trained Water Damage Specialists

They specialize in water and storm damage restoration, including damage caused by hurricanes, storm surges, and wind damage. SERVPRO Franchise Professionals have extensive water damage restoration training that enables them to get you back to normal.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Why PPE?

7/8/2020 (Permalink)

3 people wearing personal protective equipment Personal Protective Equipment is worn while cleaning office space.

What is PPE?

The term “PPE” is something we have come accustom to hearing lately due to the recent pandemic that is happening in the world.  Many are asking, “What exactly is PPE”?  PPE stands for Personal Protective Equipment.  It is worn to minimize exposure to hazards that cause serious workplace injuries and illnesses. There are many different variations of PPE that can be worn depending on the severity of the situation.  Check out the OSHA website to learn more about the different types that can be worn.

The importance of PPE:

  1. Protect workers from threat of viral pathogens in the area
  2. Protect area from potential contamination by our workers
  3. Protect from harmful contaminants in water or particulates in the air during fire restoration, water mitigation, and COVID-19 cleaning.

SERVPRO of South Chesterfield/Wildwood has safety trainings frequently to ensure our staff understands the proper ways to don and doff personal protective equipment. 

Call us today to learn more about how we’ll be sure to take the proper safety measures in your home!

The Importance of Pretesting Water Damage

6/19/2020 (Permalink)

cat 1 No matter what category of water the damage has come from, we can make it look "Like it never even happened"!

Water Damage Claim

Anyone who has experienced flooding is probably familiar with the various colors associated with floodwaters: white/clear, gray, and black. These colors are often tied to a category and a classification that specifies the number of safety precautions is necessary and the level of mitigation. When filing a claim, it is important to know the category and classification because each level impacts the severity and costs of damage. Therefore, pretesting is used to designate the category and classification of water to ensure that claims and restorative preparations are efficient and accurate.

1. Category One

When filing an insurance claim, category one, or white/clear, water is the least expensive to fix. The source is sanitary, meaning that there is no harmful bacteria or sewage present. While this category can be a relief, it is still necessary to act quickly to remove the water and repair the damage. If the water sits for too long, it can be contaminated by other items in the area, causing an elevation in category or classification.

2. Category Two

If the water is found to be category two, or greywater, through pretesting, then it is best that you do not go near it. This result indicates that there are organic and inorganic substances in the water and that could cause you to become ill if it is consumed or touched.

3. Category Three

Or black water is the most dangerous water. The level of contamination includes sewage, chemicals, bacteria, and possible toxins. It is likely that your insurance agent and company will recommend a disaster restoration specialist in the area who will probably seal the space as they work to remove the water safely.

Insurance claims require accurate representations of the damage to the property. Pretesting provides that for insurers by providing information about the category and classification of the water and damage to your home. SERVPRO of South Chesterfield/Wildwood is available to you 24 hours, 365 days a year to make your water damaged home or business look “Like it never even happened.”

Call us today! 636.537.5400

Highly Trained Specialists

6/3/2020 (Permalink)

Here at SERVPRO of South Chesterfield/Wildwood, we have always put a high priority into educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians. That means you can expect the very highest in standards and protocols to be used in your home or business.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Should you experience any fire, water or mold damage in your home or business you can trust that you are in the hands of experienced professionals.

Why Choose SERVPRO When You Experience A Fire Loss?

5/20/2020 (Permalink)

Why SERVPRO of South Chesterfield/Wildwood? Because we are your local fire damage specialists. If your home is hit with fire damage, would you want a company that is specialized in fire damage repair and restoration or a generalist? We believe you’d want a specialist. And that’s exactly what our heroes are.   

A fire to your residential or commercial property can cause a serious detriment and stress to your family. Our heroes can relieve some of that stress by restoring your home or business to make it “Like it never even happened.”     

Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The 7 steps listed below illustrate the SERVPRO of South Chesterfield/Wildwoods process for the “typical” fire damage restoration.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire conditions. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

After the fire trucks leave, your home or business likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of South Chesterfield/Wildwood has the specialized fire restoration training needed to restore your home to pre-fire conditions!

If you’re ever faced with fire damage at your home or business and wonder why SERVPRO of South Chesterfield/Wildwood, it’s because we are your local fire damage specialists. And we are there with you throughout your entire journey. If you ever have any questions, we are available to you 24/7. 636.537.5400

3 Ways Your Water Heater Can Malfunction And What You Can Do To Prevent Them

4/10/2020 (Permalink)

Water heater malfunctions are one of the five most common sources of residential water damage. According to the Insurance Institute for Business and Home Safety (IBHS), this disaster leads to an average of $4,444 per incident after the deductible is paid.

That is a scary thought, isn’t it? Don’t worry!  We are going to tell you 3 things to watch out for and ways you can prevent this from happening in your home!

3 Things to watch for:

  1. Sediment Build-Up:

Over time minerals from hard water settle at the bottom of the water heaters tank. What this does is insulate the water from the burner, making it run longer to heat your water which can cause your water heater to overheat and deteriorate the tank.

How do I know if I have this problem?

Glad you asked! If you hear your water heater making a popping or knocking noise that means water is trapped under the sediment and is trying to escape. Imagine boiling water pushing on the lid of the pot trying to boil over.

How do I prevent this from happening?

Preventing this from happening is pretty simple. All you have to do is flush and drain the tank of sediment once a year!

  1. Rust Corroding the tank:

Water heaters are made of steel which is mostly iron… meaning that over time the water in the tank will cause it to rust. There is a 3-5-foot rod inside of it to protect from rust. They call this rod a “sacrificial” anode rod. The name is quite fitting because the purpose of the rod is to rust before the tank does, once this rod deteriorates, your water heater will begin rusting shortly after.

How do I know if I have this problem?

The signs of this problem are very easy to spot. If your tap water is a brown, rusty color you know you have rust in your water heaters tank.

How do I prevent this from happening?

Inspect the rod once every two years. It’s not a bad idea to check at least annually after your warranty expires. You will more than likely change the rod once every 4-5 years at least.

  1. Too Much Internal Pressure:

Imagine blowing up a balloon. What happens when you put too much air in the balloon? It POPS!  Water heaters have the same concept. If too much pressure builds in the tank eventually, it will spring a leak and burst.  If the pressure gets too bad, the tank can actually explode causing even more damage. Thankfully, your water heater manufactures put in a temperature and pressure valve to prevent that from happening!

What this valve does is open up to release some of the water, keeping the pressure down. Even with the valve extra pressure can cause your tank to wear down over the years.

How do I know if I have this problem?

You will know this is becoming a problem if your temperature and pressure valve keeps opening to release water.

How do I prevent this from happening?

Pressure builds when you set the temperature too high. Make sure your water heaters' temperature is around 120-125 degrees. Any higher than that and you will increase the pressure in the tank as well and increase your chances of getting burned by the water. OUCH!

If you are the kind of person who likes to do it yourself, you can certainly do the maintenance but it’s easy to forget! The best way to prevent your water heater from malfunctioning is to hire a plumber to perform maintenance once a year. You will get the peace of mind you need without having to worry if you forgot to check something or if you did it correctly. Let the pros take care of you!

Faster To Any Disaster

4/6/2020 (Permalink)

When your home or business is hit with storm damage, fire damage, water damage or mold damage the first 24-48 hours after a loss has occurred are the most crucial. Rapid response and timely mitigation can help to prevent secondary damages and can also be the deciding factor between restoring versus replacing. When this happens, you need SERVPRO of South Chesterfield/Wildwood. We understand that returning to your normal life as quickly as possible is the most important concern for you and your family!

 As we enter into storm season, keep in mind that within a matter of minutes a storm can cause a substantial amount of damage and it doesn’t care how busy you are.  Let us take a huge weight off of your shoulders and save you time, energy and money. Our heroes specialize in cleanup and restoration.

Don’t let storm damage, fire damage, water damage or mold damage get you down, SERVPRO of South Chesterfield/Wildwood is here to help make it look “Like it never even happened.”

6 reasons to choose SERVPRO:

  1. We help you save time and money.

  2. We respond faster to any size disaster. 

  3. We use advanced technology to get your property back to its original condition.

  4. We communicate what is going on to the customer so he or she is in-the-know. 

  5. We handle the job efficiently and effectively from start to finish. 

  6.  No job is too big for us to handle, we have access to national resources should the need arise.

When your home or business is hit with damage, it’s nice to know you have someone who is here for you. Will you call SERVPRO of South Chesterfield/Wildwood for your next commercial or residential cleanup and restoration job?  We are just one phone call away and we are here for YOU. (636)537-5400

Your Local Cleaning Experts

3/30/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants and we will go beyond the scope of work that regular janitorial staff performs on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

SERVPRO of South Chesterfield/Wildwood has provided a video for our customers to watch to see first hand how our process is done follow this link to learn more!

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call your local experts at SERVPRO of South Chesterfield/Wildwood today (636) 537-5400.

The Importance of Choosing a Certified Remediation Company

3/25/2020 (Permalink)

Broken pipe causes mold growth Mold remediation in Wildwood, MO

When water or mold damage strikes, it's crucial to act as fast as possible to remedy the situation. It's hard to see your beloved Wildwood, MO, home suffer from disaster, so finding a certified mold remediation company is an important part of the process. When choosing who to work with, be sure to verify the IICRC (Institute of Inspection, Cleaning and Restoration Certification) status of the company or technician. Working with an IIRC certified mold restoration firm or technician ensures the work is completed under the organization's operating values:

  • Respect
  • Responsibility
  • Integrity
  • Excellence
  • Expertise

The IICRC Standards

The IICRC exists to establish and advance globally-recognized standards and accreditations for the inspection, cleaning, restoration, and installation industries. The Institute is a non-profit organization that works to develop and enforce the best methods for cleaning, restoration, and inspection services. The IICRC Standards reduce errors and redundancy as well as overall time and cost of remediation projects. Built on respect, responsibility, integrity, excellence, and expertise, the IICRC Standards assure that all certified mold remediation professionals act in the best interest of their clients and projects.

The IICRC Certification

When you are reviewing companies to handle a mold issue in your home, check for IICRC mold certification. An accredited firm or technician operates with a pledge to effectiveness, quality, and reliability, so you can entrust your home's safety to them. Insurance companies prefer to work with IICRC certified mold restoration companies to get the most competent and trustworthy service. IICRC-verified technicians have proven their expertise by passing the Institute's exam and they continually improve their knowledge with ongoing education courses as the industry changes.
Mold damage, if left untreated or if treated inadequately, can cause significant damage to your home, so it's important to choose a certified mold restoration professional. You can look forward to having a clean, safe home as soon as possible when you choose IICRC certified mold remediation.

3 Ways Pretesting Can Lower Insurance Claims Costs

1/23/2020 (Permalink)

A fire destroyed five stores Fire damage in Eureka, MO

Pretesting Process - Things You May Want to Know

If your business Eureka, MO, has suffered fire damage, then your local SERVPRO may include pretesting as part of the restoration process. There are many reasons this service can be helpful, one of which is that it may help lower the costs of your insurance claim. Here’s what you may want to know.

1. Identifying Damage

Your insurance agent may recommend working with SERVPRO because they can pretest for damage. This process involves taking a chemical pad and gently swabbing each potentially damaged surface. The reaction on the pad can then tell the professional if there is damage and how severe it may be. It can be particularly useful in areas where smoke or soot damage is likely to have occurred but none can be seen. The ability to quickly test and identify damage can lead to cost savings on your claim.

2. Quickly Sort Items

The process of pretesting can help your restoration crew sort the damaged spaces and items from the unaffected ones as they go. As each test is tested the professional can look over the results and assign the appropriate cleaning procedure. Doing so may help them save steps and time later.

3. Cutting Time

This service may also help by cutting the time it takes to locate and clean damage. This occurs because the testing process allows the restoration crew to know for sure if an item has been damaged and focus their attention on the areas that need it, rather than spending time on spaces on the property that are perfectly fine. The less time the restoration process takes the more money that could be saved.

Your restoration service may go through the pretesting process in order to identify areas that have been damaged where the damage itself isn’t completely visible. This process may also help them sort the damaged items, and cut down on cleaning time. All of these are things that could help lower the costs of your claim. Be sure to talk to a professional if you have any questions.

The Vital Role of Business Interruption Insurance

12/29/2019 (Permalink)

Causes of business interruption insurance Make sure that your business interruption insurance coverage is in place before repairs begin

The Vital Role of Business Interruption Insurance

When business is running smoothly, managers may not think much about the value of business interruption insurance. When disasters strike, however, that safety net becomes very important. Some of the events that could prompt the need for this specific coverage include

  • Fire
  • Flooding
  • Earthquakes
  • Power outages
  • Vandalism

You'll need to work with your insurance provider to determine what is covered and the extent of coverage, but even a little bit of insurance protection is better than nothing at all.

The Risk for Financial Losses

A business fire can damage many of your assets. As you work through the process of cleanup, repairs, reconstruction, and other factors of reconstruction, you may be at risk for heavy financial losses. When your doors are closed, you won't bring in the same profits you would if you were operating as usual. You may also lose valuable customers if they seek out your competitors who were unaffected by the disaster.

Survive Interrupted Daily Operations

Business interruption insurance makes it possible for you to protect your business while your property is in the recovery process. Some of the things that interruption insurance covers include making payroll, monthly debt payments, and certain recovery costs.

Choose Professionals Who Value Your Time

For the best results, work with fire cleaning and reconstruction professionals who understand the time constraints of your insurance policy. All the work involved in cleaning up fire and smoke damage, removing odors and residue, repairing and rebuilding where necessary, and bringing your property back to pre-disaster condition takes time. You need to work with professionals who are aware of the potential for financial losses you face.

Don't Wait for Trouble

Choose a Ellisville, MO, commercial fire and smoke cleanup company that offers a full range of services within a tight timeframe. Make sure that your business interruption insurance coverage is in place before repairs begin. For the best results, consider the risk of disaster before you ever need any of these services.

Does Certification Matter for Professional Mold Remediation?

12/11/2019 (Permalink)

Close up of grew mold growth. It doesn't take long for mold to begin affecting the stability of wood, drywall, and other organic materials in your home.

There are many standards established for professional mold remediation and cleanup professionals. Many individual technicians and remediation companies earn each appropriate mold certification through the Institute of Inspection Cleaning and Restoration Certification organization. By earning these certifications, professionals have proof that they understand and are qualified to complete specific tasks. Some examples include

Fire Restoration standards
Water Restoration training
Carpet and Upholstery Cleaning training
Applied Structural Drying certification
Understanding Mold in the Restoration Industry
Restorative Drying for Loss Control

If your Chesterfield, MO, home has been affected by mold, would you prefer technicians who are certified mold cleanup professionals and who have completed one or more of the available training sessions? Each element of education and experience improves the technician's ability to return your home to its pre-mold condition.

Why Ask About Certification?

The purpose of a mold certification is to protect consumers and to serve as a guarantee that the company or technician holding the certification has met established standards. Those professionals who have passed examinations have shown that they met those standards and that their work will be in compliance with those standards of certified mold remediation.

Does Certification Really Matter?

As a homeowner, should you care whether you have certified mold remediation professional working on your mold problem? Sometimes, in an attempt to save money, homeowners contact the lowest-priced company available. Unfortunately, this generally leads to more expensive damages and repairs down the line. Working with certified professionals gives you the assurance that the technicians and the completed work will be held up to established standards. In other words, are you willing to pay more for the confidence that your home and family are safe from the effects of mold damage?

Contact Certified Professionals

It doesn't take long for mold to begin affecting the stability of wood, drywall, and other organic materials in your home. As soon as you suspect an issue, contact certified mold removal and remediation professionals for help.

What To Do After a Fire

9/24/2019 (Permalink)

Stairway filled with smoke with fire burning through a doorway. Dealing with the consequences of a fire can certainly be tasking for anyone who manages any commercial operation.

One of the most devastating things for any business owner to experience is a fire, as the burden of dealing with the damage can be a huge mental and financial weight to carry. Given the numerous disaster management services they offer, consulting a fire restoration company can bring you relief. For many people though, knowing what do in the immediate aftermath is usually not so straightforward. If you have a business in Chesterfield, MO, and have experienced this type of devastation, the following is a helpful to-do list to keep in mind.

1. Call Your Insurance Company

A relevant fire insurance policy is a must-have, as it can save you a lot of money. Before you do anything on your own, reach out to your insurance company. Many of these companies already have response protocols in place for their clients and can even provide contractor recommendations. Additionally, you might be able to get them to pay for such services. A good policy might also offer you temporary space or other resources to continue to run your business while the damage is assessed.

2. Contact Restoration Professionals

Contact a company that offers fire restoration services to help you with soot and smoke cleaning, door and window boarding, and other post-fire construction. Your insurance agent can help you identify a reputable company that has the right experience for your needs.

3. Assess the Damage

Figure out what is damaged and what is not: This is important because, depending on the extent of the fire, you could still have property that can be used. Doing an inventory of these items and separating them from items that could not be saved also helps you in your claims process.

Dealing with the consequences of a fire can certainly be tasking for anyone who manages any commercial operation. However, you do not have to do it alone. A reputable fire restoration partner can assist you in more ways than one.

Air Purification for Smoke Smell

7/29/2019 (Permalink)

Smoke smells and smoke damage are present in the air after a fire, which will require removal purifying. A restoration company will employ a variety of techniques to clean and sanitize the air so that the property can be usable once again. Fire damage restoration cannot be complete without a complete purification of the air.

A fire in a business can extensively damage drywall or paint, which will need to be restored last once all other damage is handled. Once the smoke smell is completely removed, fire cleanup and be completed with aesthetic touches. Complete fire damage restoration will leave the property completely usable. Commercial fire damage is reversed to the point where business can resume as usual, "Like it never even happened."

The stability provided by a restoration company after a fire in a home or a fire in a business is incomparable to that of an individual handling the situation by him- or herself. Fire cleanup is a complicated task that requires specialized equipment and multiple technicians depending on the extent of the fire damage. It is almost impossible to reverse commercial fire damage without help. Whether it is just to board up the property or to remove all the water from firefighting, a company takes on a lot of the burden, providing stability to a shaken individual.

Why Does Food Get Moldy?

7/17/2019 (Permalink)

Mold is attracted to the moisture and nutrients found in food, which is why bread mold and other fungi found on food is so common.

If you’ve ever had to change your plans for breakfast because you discovered bread mold on your toast, then you already know that the sight of mold on your food can cause you to quickly lose your appetite. While mold growing on food is both annoying and just plain disgusting, it is completely normal and even natural for mold to grow on food. In fact, mold in nature plays the important role of helping plant material and other dead tissue to decompose and return to the soil. Here is some general information on why mold grows on food and what to do when you find moldy food in your kitchen.

Why Does Mold Grow on Food?

Mold is attracted to moisture, which is why many naturally moist foods like fruit, bread, and cheese are common feeding grounds for fridge mold. Additionally, food contains nutrients that allow mold to thrive. There are several types of mold that are more likely to be found on food than others including:

• Penicillum
• Manoscus
• Monilla
• Cladosporium
• Aspergillus
• Alternaria
• Fusarium

What Should You Do If You Find Mold on Your Food?

If you find fungus growth on any type of food, it is best to throw it away immediately. While bread mold is very common, you will want to check all of your perishable food for mold before consuming it. It’s also very important you dispose of the mold in an outside trashcan and clean anywhere that had contact with the food item to prevent mold from spreading to other parts of your home. If the mold does spread and causes a large problem in your kitchen, you will need the assistance of a mold remediation specialist.

Remember to always dispose of moldy food and clean the affected area to prevent mold from spreading to more food items or other parts of your home. Visit for more information on mold. 

Safety Tips for Extinguishing a Minor Kitchen Grease Fire

7/15/2019 (Permalink)

It is important to know fire extinguisher guidelines in case of grease fire.

There is something wonderful about sitting down at the table to enjoy a good meal with friends or family. There is nothing so wonderful, however about a grease fire breaking out in your kitchen. Grease is a prime fuel for fire and burns fast and hot. You may only have seconds to put it out before you are forced to evacuate the home.

You try to be careful when you cook, but accidents can happen. There are a few things that may help you stay safer in a kitchen fire. Take a look as these helpful pointers and put them into action in your home.

5 Important Tips for Extinguishing Burning Grease

•First, remove the heat source - turn it off or unplug it if you can
•Never, ever put water on a grease fire - grease and flames will splatter and spread quickly out of control – water will seriously complicate the situation
•Smother the flames with a lid, another pot or a large bowl If possible, or you can use a Class B dry chemical fire extinguisher if you have one
•Dumping several cups of table salt on the flames can also be a very effective way to suffocate the fire as it can absorb the heat
•Baking soda is helpful in large amounts, but do not store above the oven, as you may not be able to safely reach over the flames

When To Get Help

Smothering the flames is your best bet. But if the fire is large or if one of the tips above doesn’t work right away, get everyone out of the house and call the fire department in Chesterfield, MO for help. Besides the fire cleanup itself, the smoke from burning grease leaves a nasty residue and can have a pretty strong odor, so you may greatly benefit from having a professional fire cleanup team come in to help you.

Memorize these tips about preventing a grease fire and prepare in advance by getting necessary supplies on hand. You would do well to have emergency numbers at hand as well. Being prepared is always better than having regrets.

Preventing Dryer Fires

7/9/2019 (Permalink)

A lint fire is a dangerous and preventable situation. Nearly 34 percent of the 2,900 dryer fires that occur annually are because homeowners fail to maintain and clean their dryers correctly. Therefore, it is vital to understand the areas of your dryer that should be regularly inspected and to understand when professional maintenance should be performed.

1. Lint Filter

The most apparent cause of any dryer fire is a dirty lint filter. Lint is essentially kindling for the fire, and if not removed frequently and thoroughly it can ignite in the high heats of a dryer. Therefore, you should clean the lint from the filter before and after every use. Also, biannually, you may want to use a nylon brush to clear any residual dust from the crevices of the filter.

2. Behind Dryer

Many people incorrectly assume that a fire stemming from dryer use must occur inside the dryer, but this is not true. A lint fire can begin outside of the appliance and often does, especially when there is a buildup of dust and debris behind the unit, nestled around the vent tube and pipe. Therefore, at least once a month, it is a good idea to pull the dryer out and clean.

3. Vent Pipe

While a vent pipe may be protected from massive buildups of lint because of the dryer filter, it can still develop mounds of dust and lint remnants that have the potential to start a fire, especially if these mounds block the exhaust, allowing heat to build in the pipe and dryer. Therefore, you should aim to clean the vent pipe at least once every three months.

4. Maintenance

Sometimes, despite your best efforts, your dryer is not functioning as it should. If this occurs, you may want to contact an appliance repair company or a plumbing specialist in the Chesterfield, MO area to look over your appliance and determine a cause for the issue.

A lint fire can lead to substantial loss. However, it can be prevented through due diligence and a proper cleaning schedule. Don’t fall victim to one of the leading causes of home fires, clean your lint and dryer vent routinely. Visit for more information on fire damage. 

3 Tips for Recovering From Mold Damage

7/5/2019 (Permalink)

Owning a home brings about many challenges. Unfortunately, mold is sometimes one of them. If you believe your home in Chesterfield, MO, has damage, you will need to have a mold assessment done. Finding out this type of fungus in your house can be scary, but here are a few tips to help you through the process.

1. Determine the Type of Mold

If you suspect there is mold in your home, it is best to have a professional do a mold assessment. They are better equipped to analyze the sample for you to determine if it is black mold, mildew or one of the other common types of household fungi:

• Alternaria
• Aspergillus
• Chaetomium
• Cladosporium
• Penicillium
• Trichoderma

2. Find the Source

Mold doesn’t just appear for no reason. Cleaning up the spores is of the utmost importance, but they could grow back if you don’t locate the source. Typically, this condition develops because of moisture, and often times the origin is an issue with the air conditioner. Do not attempt to find the problem on your own though. Always let a professional deal with the situation.

3. Make a Plan

Once the problem has been looked at and the source has been found, the remediation experts can tell you the cost and timeline for the clean-up. It is very likely that you will not be able to stay in your home during this time, so you may need to make alternate arrangements for your family.

You should also speak to your insurance company and determine what type of coverage you have for mold and come up with a payment plan. Make sure that the source of the problem is taken care of during this time so that you don’t end up encountering the same issue down the road.

Water damage in your home is overwhelming, but always hire remediation experts before you try to do a mold assessment yourself. They are trained to deal with these situations and will be able to help guide you through this process.

Understanding Your Home Insurance Policy

9/19/2018 (Permalink)

For a better understanding of your home policy coverage, review it with your local independent agent.

Here in Chesterfield, Mo we see so many of our customers who do not understand their homeowner's policy. Here is a quick guide to how your policy may be explained. 

As a homeowner, one of the most important aspects of your home isn’t something you use daily. And it isn’t something flashy you show off to friends. It’s your homeowner's insurance policy, and it protects you in more ways than you may think, helping you rebuild your home or repair damage that results from a covered loss.

But, that’s not all. It can also help cover the costs of a lawsuit, help you pay for somewhere else to live when your home is uninhabitable and much more.

Home insurance is typically very comprehensive, but all policies have exclusions and coverage limits. It’s vital to know what those are so you know what’s covered and what’s not. Fire damage? Typically covered. Flood damage? Typically not.

With this guide, you can begin to understand what a typical home insurance policy covers. Just keep in mind that coverage varies from carrier to carrier, region to region and even policy to policy. Only your individual home policy can tell you the coverage you have and that which you don’t. For an even better understanding of your home policy coverage, review it with your local independent agent.

What Home Insurance Covers The typical homeowner's insurance policy has six types of coverage. They are commonly known as:

  • Coverage A: Dwelling, for damage to your house that occurs due to covered losses, such as a fire. Following a covered loss, dwelling coverage helps you repair or rebuild your home, including the structures, such as a garage or a deck, attached to it.
  • Coverage B: Other Structures, for damage to other buildings or structures on your property that result from a covered loss, such as a tornado. This may include a detached garage, a barn or a fence.
  • Coverage C: Personal Property, for damage to or loss, including theft, of your personal belongings and possessions, such as jewelry, furniture, guns, and other valuables. If you experience a covered loss, this coverage will help you replace items up to the defined dollar limit in your policy. In certain instances, your belongings may be worth more than the typical home insurance policy covers. In this case, you may be able to purchase additional coverage through a process known as “scheduling valuables.” To help expedite a personal property claim, it helps to keep an updated home inventory of your belongings.
  • Coverage D: Additional Living Expenses, for costs incurred, up to your set policy limit, due to “loss of use” of your home, meaning your home has been damaged to the extent that you cannot live in it and you need to live elsewhere. This coverage helps you handle the costs of your temporary housing and related expenses.
  • Coverage E: Personal Liability, for damage to other people’s property for which you are responsible. This coverage may also help you handle legal costs and liability judgments resulting from a lawsuit, up to the defined dollar amounts outlined in your policy.
  • Coverage F: Medical Payments to Others, for bodily injuries to other people, such as a houseguest, that occur in your home or on your property. Like personal liability coverage, this coverage helps with the costs of a lawsuit or legal decision, up to your defined policy limits.

Remember that, despite having all of these different types of coverage, you’re only covered up to the dollar amounts that you select and only for covered losses, as outlined in your policy. Typically, you can change these policy limits at any time if you’d like to purchase more coverage. This is a good idea if, for example, you’ve recently added on to your home, acquired some pricey personal belongings or made other updates to your property. If needed, you can also reduce your coverage, though always ensure you are adequately protected.

What Home Insurance Doesn’t Cover

It’s just as important to know what your homeowner's insurance doesn’t cover as it is to know what your home policy does cover. For starters, your policy does not cover any damage or repairs costing less than your deductible. It also does not cover any costs that exceed the coverage limits outlined in your policy. You are solely responsible for excess costs unless you have an umbrella policy to provide additional liability coverage for a covered loss.

More than likely, your policy also does not cover routine maintenance and repairs, as well as damage due to animals, termites, floods, earthquakes, sinkholes, sewer backups, and other incidents. These are often considered non-covered losses. If you experience a non-covered loss, as outlined by your policy, you will be responsible for the costs.

What Home Insurance May Cover

Outside of the typical home insurance coverage, optional or separate coverage may be available from your carrier or from a different carrier. For example, you may be able to purchase earthquake or flood coverage separate from your homeowner's policy.

Other coverage options are add-ons to your existing homeowner's insurance. These can include identity protection and equipment breakdown coverage, which covers the cost to repair or replace a range of appliances and other equipment, such as pool equipment, in your home. If this sounds similar to an extended appliance warranty, it is. The difference is that you can insure an array of appliances at once through this optional coverage rather than purchasing a separate warranty for each one.

This guide is a starting point for understanding your home insurance policy. Your own policy may vary greatly from the descriptions above depending on the state where you live, your carrier, and the coverage you have selected. So take a close look at your policy by reviewing your documents or viewing your coverage online. Or, even better, sit down with a local insurance agent who can explain your coverage in detail, as well as discuss whether your policy provides adequate protection for your home, property, and belongings.

From our friends at The Insurance Store and Safeco Insurance