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Understanding Water Damage and the Restoration Process

10/2/2023 (Permalink)

Understanding Water Damage and the Restoration Process

The country has experienced some storms in the past few months. There are some states where reports of whole houses being submerged in storm waters are the order of the day. If you are a homeowner in one of these places, you might be having a hard time coming to terms with the flooded home and the extent of water in the home or water in a business. However, it is possible to restore your home to the state it was in before the water in the home. All you will need to do is call in qualified water damage restoration experts. Below are some tips and mitigation guidelines that will be of great help.

Evacuating The Home

Experts say that as soon as the water damage or flooded home occurs, your priority should be getting everyone out of the water in the home or water in business to a safe place. At this point, activities such as attempting to salvage equipment or furniture become unimportant. When you are sure that everyone is safe, you can contact emergency services. The same procedure should be followed in case of a pipe break or supply line break leading to water in the home.

Calling in water damage restoration and mitigation experts

The next step should be looking for water damage restoration experts close to you. The benefit of getting a service close to you is that they will respond within minutes or hours of the first emergency contact. Note that water damage, water in the business or a flooded home is a problem that cannot be ignored because when the water is left stagnant in a place, it gets contaminated and becomes category two or three, which creates hazards.The sooner the mitigation starts, the better.

The process followed by flood damage restoration experts

The first thing that the experts do when they arrive at the scene of water in the business, is assessing the amount of flood damage and establish whether it is possible to get into the house. The process involves switching off power at the main switch and testing the firmness of the floor and the walls. They will then try and see if there is a pipe break or supply line break and turn the water off. They will then enter the flooded home and find out the places where most of the water has stagnated. The restoration company then comes up with a plan to do the water cleanup. All the water in the home will be extracted.

After the water cleanup is completed, they will assess the walls, floors, and upholstery for flood damage. A plumber will be called in to repair any pipe break or supply line break which could have happened. The furniture may be taken out of the house for cleaning and drying. There are also special agents that are used to assist in drying the walls and other hidden corners. Note that when drying is not done properly, it could lead to the buildup of mold, which will create serious structural problems. After the water cleanup, drying, and deodorization, the restoration company will start the mitigation repairs to the parts that got ruined by the water. These repairs include repainting the walls where the paint has come off, replacing wooden components that may have started to rot and several other modifications. The ultimate goal of the company is to ensure that the flooded house or other building has gone back to the state it was in before any of the damage took place.

It is important to make sure that the entire water cleanup, drying, and flood damage restoration process is done by a professional restoration company. They are the ones to know whether they should call in experts for pipe break and supply line break repairs. Calling them reduces the chances of shoddy work by the restoration company, which could compromise the structural strength of your home or business in the long run.

Why Choose SERVPRO?

9/25/2023 (Permalink)

Why Choose SERVPRO for Home Restoration?

SERVPRO understands you have many choices when it comes to choosing a home restoration company.  Below are a few reasons we believe make us stand out above the others. 

  • Single Contact:

Seamless communication is the to key to any successful home restoration project.  SERVPRO will be your advocate form start to finish so you don’t have to manage multiple repair teams

  • Expedited Restoration Process:

Because we’re a one-stop shop, the construction project to your home will go much quicker due to our ability to coordinate construction work at the same time we’re mitigating.

  • Quality Workmanship:

You can be proud of the results we deliver because our passion is to give quality workmanship with attention to detail

  • SERVPRO’s Clean Build Technology:

Designed to protect you and your home.  We offer premium services using EPA-registered products for dust control, viral pathogen protection (including COVID-19) and other contaminants.

  • On-Time and On-Budget:

Our professional construction service providers work with your insurance company to restore your home to its pre-damaged condition in a way that helps minimize downtime.

  • Easier Insurance Claims Process:

SERVPRO will help you navigate the insurance claims process and coordinate the necessary paperwork for a quicker, easier, experience. 

SERVPRO South Chesterfield/Wildwood

636-537-5400

Cleanup After a Fire

8/28/2023 (Permalink)

What to do after a fire

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls, and woodwork.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change the HVAC filter.
  • Tape double layers of cheesecloth over air registers.

What not to do after a fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set a smoke odor.

Tips for when water damage occurs

8/23/2023 (Permalink)

Here are some helpful tips if you have water damage in your home.  Once you have determined everyone in your home is safe, use this checklist to help prevent further damage until help arrives. 

HAVE A WATER DAMAGE EMERGENCY? CALL 636-537-5400

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Key Questions Regarding Your Water Damage

9/24/2022 (Permalink)

SERVPRO specializes in water damage-in fact, SERVPRO is the premier water damage restoration company in the U.S. and Canada.  When you call our local office at SERVPRO of South Chesterfield/Wildwood, there will be a series of questions we’ll ask to ensure a seamless transaction occurs once our team is onsite.  Below we’ve highlighted some key questions.  

What to Expect:

When you call, a customer care specialist will ask several questions regarding your water damage emergency.  Armed with the details of your water event, we’ll dispatch a team to respond immediately.

Our SERVPRO Specialist will ask several questions:

  1. Your name and contact information
  2. Your insurance information (if applicable)
  3. The street address of the water-damaged home or business
  4. When did the flooding or water damage occur?
  5. What caused the water damage (if known)?
  6. Is there electricity available on site?

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Mold Assessment

9/6/2022 (Permalink)

When mold starts to invade your home, dealing with mold removal quickly and safely should be a priority.  It can take less than 72 hours for mold to spread throughout your home, which may result in negative health effects to your family, as well as damage to your property.  SERVPRO of South Chesterfield/Wildwood responds quickly to your call to assess your situation.  Our professionals use advanced equipment and experience in mold mitigation to determine the water source of your mold problem.  Then, we’ll work with you in the mold cleanup and mold remediation process with as little disruption to your family as possible.  Call us today to get an assessment on any microbial issues you might have in your home.

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Ceiling, Floor and Wall Cleaning

8/23/2022 (Permalink)

One area of cleaning many homeowners dread is the ceilings, walls and floors.  Because they make up the frame of each room inside your home, they get exposed to the common irritants of daily life such as pet dander, cigarette smoke, grease, dirt, and dust.  Your HVAC system can distribute these common irritants throughout the house, so maintaining these surfaces should be a part of your regular home maintenance.

If you’re planning to paint, having your walls professionally cleaned beforehand will help prepare them so that the primer and paint will adhere properly.  SERVPRO of South Chesterfield/Wildwood has the tools to do the labor-intensive job of cleaning your walls, floors and ceilings.  We use proprietary cleaning products and methods to get the job done right.  Our goal is to leave your entire property clean and smelling fresh.

Call SERVPRO of South Chesterfield/Wildwood to get a quote regarding your cleaning needs!

636-537-5400

We're One Call Away

8/23/2022 (Permalink)

When a storm damages your home, we’re one call away.

Without warning, nature can take a violent turn: flood cleanup, wildfires, tornadoes, hurricanes, blizzards.  Any of these can have a devastating effect on your home, turning your life upside-down.

SERVPRO’s highly-trained professionals are close by and customer-focused.  We want you to be back in your restored home as quickly as possible.  Whether you have minor storm damage of something larger to deal with, we have the experience and the equipment needed to cleanup and restore your home and help get life back to normal following storm damage.

With more than 2,000 locations, there’s a SERVPRO location waiting to serve you.

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Commercial Duct and HVAC Cleaning

8/23/2022 (Permalink)

Most people know our name as a leader in the cleanup and restoration industry with more than 50 years of experience.  So many of our restoration services-such as mold remediation and fire damage-involve the air quality in your business.  When you call on us for your business’ HVAC maintenance and air duct cleaning, we bring that experience and our training, just as we do to any other restoration or cleaning project.  Our duct cleaning process meets industry standards as defined by the National Air Duct Cleaner’s Association.  Our technicians are knowledgeable in the use of duct cleaning tools and hold to all applicable safety standards in helping to restore and maintain a cleaner environment in your business.   

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400

Commercial Duct and HVAC Cleaning

8/23/2022 (Permalink)

Most people know our name as a leader in the cleanup and restoration industry with more than 50 years of experience.  So many of our restoration services-such as mold remediation and fire damage-involve the air quality in your business.  When you call on us for your business’ HVAC maintenance and air duct cleaning, we bring that experience and our training, just as we do to any other restoration or cleaning project.  Our duct cleaning process meets industry standards as defined by the National Air Duct Cleaner’s Association.  Our technicians are knowledgeable in the use of duct cleaning tools and hold to all applicable safety standards in helping to restore and maintain a cleaner environment in your business.   

SERVPRO of South Chesterfield/Wildwood

660 Goddard Avenue, Chesterfield, MO 63005

636-537-5400