Recent Posts

Check your Washing Machine Hoses Frequently

7/6/2020 (Permalink)

Stainless Steel Washing Machine Hose Stainless Steel Washing Machine Hose

What would you guess is the number one cause of water damage to a home? Did you think tornadoes, rainstorms or hurricanes?  It’s hard to believe, but it’s broken washing machine hoses.

Left unnoticed a broken washing machine hose can quickly flood a home. Check your hoses periodically. If there are any signs of bulging or leakage, replace the hoses. Make sure your washing machine has heavy, reinforced hoses. The better quality hoses are reinforced with braided metal on the outside or inside.

Another option is to turn off the water to the washing machine when it is not in use. It may not be practical if your laundry has typical plumbing valves, but it’s straightforward if you install a special valve that allows you to turn off hot and cold with a flip of a lever.

A ruptured washing machine hose is the most frequent cause of household water damage originating in the laundry room. According to a spokesman for a major homeowner’s insurance company, a broken cold or hot washing machine hose can inundate the home with up to 500 gallons of water per hour. Imagine bringing an outdoor garden hose inside the house, turning it on full force and just letting it run. You get the picture.

If you are going out of town, turn off your water supply to prevent water damage while you are not at home. SERVPRO is here to help if you should ever need us.

Commercial Floor Cleaning

7/3/2020 (Permalink)

Most people don’t really realize how nasty and contaminated floors really are unless it is their own house that has dirty floors. Things such as dirt, debris, and even dust that your shoes can track in affect floors. Another thing to take into account is things that don’t properly get thrown away and usually end up on the floor as well. You are probably thinking this sounds like a very tiny issue, but having a dirty floor can hurt your business!

Commercial floor cleaning services such as SERVPRO of South Chesterfield/Wildwood can help you avoid dirty floors. SERVPRO does more than just get rid of the dirt; they also include sanitizing the floors to help keep all the germs away. You don’t want your employees to be having multiple sick days, so it is important to put the health of your employees first!

Cleaning floors often require more than just vacuuming, sweeping, or getting the mop out everyone once in a while. SERVPRO has all the equipment, experience, and products your company needs. Call today to schedule your cleaning! 636.537.5400

Lingering Odor After a Fire? We Can Help!

6/29/2020 (Permalink)

Some may think just because they have a fire, they just need fire damage repair and restoration. Think, again. When there’s a fire at your residential or commercial property, it can leave a lingering odor, and that could be one of the many reasons why fire damage may require deodorization. Thankfully, heroes at SERVPRO of South Chesterfield/Wildwood are fire damage and deodorization specialists. 

With our heroes certified by the Institute of Inspection, Cleaning, and Restoration (IICRC), SERVPRO of South Chesterfield/Wildwood provide specialized services that can rid your home or business of odors left by fire or smoke damage. We do not cover up lingering odors with a fragrance; we find and remove the source of the odor. Once the source is found, SERVPRO’s own proprietary line of cleaning products is used to treat and prevent the odor from returning. Any restorable items in affected areas will also be professionally cleaned and deodorized, including furniture, draperies and upholstery, electronics, art, flooring, walls, ceilings, HVAC air ducts, and more.

When there’s fire damage, no matter how big or small, it’s always a good idea to have your property assessed to ensure there isn’t further damage and to see if deodorization is required. To help prevent further damage as a result of a fire, make sure the affected areas are properly clean and deodorized by experienced professionals. That’s where SERVPRO of South Chesterfield/Wildwood comes into play. If you don’t have it professionally done, it can cause extensive damage over the years and could possibly even affect your health.   

As various materials burn, the smoke produced travels throughout the structure, which leaves odorous residues on surfaces and in hard-to-reach places. Unless fast action is taken, these residues can cause permanent damage to contents and may result in resurfacing odors. If your contents are affected, contents restoration is another service we provide.

Our heroes at SERVPRO of South Chesterfield/Wildwood are trained to identify and eliminate offensive odors.

Now that you understand why fire damage may require deodorization, if you ever have a fire problem at your home or business, now you know that SERVPRO of South Chesterfield/Wildwood offers multiple solutions. From fire damage repair and restoration to deodorization to contents restoration, we are Here to Help you and your family. Will you contact us for your next fire job? 636.537.5400

The Importance of Pretesting Water Damage

6/19/2020 (Permalink)

cat 1 No matter what category of water the damage has come from, we can make it look "Like it never even happened"!

Water Damage Claim

Anyone who has experienced flooding is probably familiar with the various colors associated with floodwaters: white/clear, gray, and black. These colors are often tied to a category and a classification that specifies the number of safety precautions is necessary and the level of mitigation. When filing a claim, it is important to know the category and classification because each level impacts the severity and costs of damage. Therefore, pretesting is used to designate the category and classification of water to ensure that claims and restorative preparations are efficient and accurate.

1. Category One

When filing an insurance claim, category one, or white/clear, water is the least expensive to fix. The source is sanitary, meaning that there is no harmful bacteria or sewage present. While this category can be a relief, it is still necessary to act quickly to remove the water and repair the damage. If the water sits for too long, it can be contaminated by other items in the area, causing an elevation in category or classification.

2. Category Two

If the water is found to be category two, or greywater, through pretesting, then it is best that you do not go near it. This result indicates that there are organic and inorganic substances in the water and that could cause you to become ill if it is consumed or touched.

3. Category Three

Or black water is the most dangerous water. The level of contamination includes sewage, chemicals, bacteria, and possible toxins. It is likely that your insurance agent and company will recommend a disaster restoration specialist in the area who will probably seal the space as they work to remove the water safely.

Insurance claims require accurate representations of the damage to the property. Pretesting provides that for insurers by providing information about the category and classification of the water and damage to your home. SERVPRO of South Chesterfield/Wildwood is available to you 24 hours, 365 days a year to make your water damaged home or business look “Like it never even happened.”

Call us today! 636.537.5400

Can My Favorite Items Be Saved From Mold Damage?

6/17/2020 (Permalink)

The presence of mold, whether it comes from water damage or high moisture, can permanently damage your possessions. While there are items you should throw away, such as food and medicine, there are others with sentimental value you might not want to get rid of. Mold cleaning, especially when handled by mold remediation specialists, can bring back some of these possessions with no health hazards and no permanent damage!

Here are some items that we can save:

Leather Items

Leather can be an appealing choice for several items in your household. It can have a classy look that also brings extra warmth to the user.

  • Jackets
  • Furniture
  • Baseballs and baseball mitts
  • Briefcases
  • Purses

It can be difficult to dispose of these leather items if they suffer from mold damage. Thankfully, there are chemicals that can clean and fight the mold's mycotoxin, such as borax and tea tree oil. Ultimately, a remediation technician will make the final call depending on the item and damage.


Nothing can be more frustrating than seeing mold grow over your favorite clothes. Just as with leather, there are a variety of mold cleaning products such as hot water, vinegar, bleach, or borax. There are even specialized laundry machines designed to remove all types of damage from clothes, including mold and mildew. Use these resources depending on the clothing's specifications so the cleaners avoid damaging them. Once again, consult with cleaning specialists for the best solution.


The paintings in your residence may effectively decorate your home but salvaging them from mold growth can be difficult. Painting over the mold is not recommended, as the paint can peel off and the toxins can remain. Instead, consult a specialist that can remove the mold safely with the right tools and chemicals.

Even though mold can ruin many of your priceless possessions, they are not always beyond saving. Research mold cleaning professionals and techniques to bring your prized possession to former glory and when in doubt, just give us a call! 636-537-5400.

When Storms Hit Chesterfield,MO We Are Ready!

6/15/2020 (Permalink)

When Chesterfield, MO businesses suffer serious damage after storm events, SERVPRO of South Chesterfield/Wildwood will work around the clock to clean up any debris and to restore the property to pre-storm conditions. We understand that commercial storm damage can be very costly in terms of productivity; that is why it is always our goal to get your business back up and running as quickly and as seamlessly as possible. 

We Have the Resources to Handle Large Commercial Storm Damage 

When a storm hits Chesterfield, we can scale our resources to handle large-loss commercial restoration projects. We have access to equipment and personnel from a network of over 1,800 Franchises across the country. 

If your business is ever damaged by severe floods or storms, call us right away 636.537.5400. Disaster can strike when we least expect it, but SERVPRO of South Chesterfield/Wildwood will be there to help you weather the storm and make the damage look "Like it never even happened."

Removing Mold From Your HVAC System

6/11/2020 (Permalink)

Is there a musty smell when you turn on your HVAC system? If so, listen up.

Mold can easily spread through your ducts, vents, and HVAC system, leaving a nasty haze of mold that you can smell all over the house. If you're running a business, your customers could smell it too- which is why you should always call our service professionals to deal with the problem as soon as possible.  

How Does Mold Get in The HVAC System? 

Mold damage in Chesterfield, MO is no laughing matter. Mold, fungus, and other bacteria are in their perfect environment when they're trapped in your HVAC system. It's dark, warm, closed in, and humid, meaning that spores can grow incessantly. You'll notice more and more of a scent as heat and humidity are generated from outside and pulled through your ducts. 

When this moist air gets in your air system, it collects within and above your HVAC units. At this point, the spores of mold and other fungi easily rise through the air, setting up colonies as your condenser forces them up through the duct system. These aren't the only cases of mold that we've seen at SERVPRO; we've seen mold stick to people's clothes or shoes, and it's all brought inside by excess humidity caused by rainfall!

Tips on How to Remove Mold From Your HVAC System 

1. Continue to clean and maintain your HVAC system, even when you aren't using it. Check the ducts for wet spots, and regularly check and maintain your HVAC filter. 

2. Double-check the drainage systems on your HVAC for mold. Allow for "dry-out" areas where the drainage comes out to prevent excess moisture. 

3. Get dehumidifiers for your home. They are ideal for collecting excess humidity, and they help with the temperature inside your house, too. 

4. Always insulate your pipes, walls, and ceilings. Use caulking for cracks to control cracks and leaks. 

5. Contrary to common beliefs, keep your windows closed when it's hot outside. Humidity, dust, and dampness easily travel inside. 

Don't hesitate to call SERVPRO of South Chesterfield/Wildwood. We are here for you 24 hours a day and 365 days of the year! Call us today to make your mold damage look “Like it never even happened.” 636.537.5400

What TO Do and What NOT To Do After a Flood

6/9/2020 (Permalink)

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after the removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

At the end of the day, should you experience any type of water damage do not hesitate to contact SERVPRO of South Chesterfield/Wildwood. We are available 24/7 to make the damage look "Like it never even happened."

Call us today 636.537.5400.

P.A.S.S. Technique With Fire Extinguishers

6/5/2020 (Permalink)

A fire extinguisher is one of the most essential pieces of life-saving equipment in your commercial property. While your fire suppression system is excellent for your overall facility and alarms will ensure the safe evacuation of your employees or tenants, extinguishers provide a direct line of defense and allow for immediate response to manageable fires. However, there is a four-step process known as the P.A.S.S. technique.

1. Pull

The first step is to pull the pin from the extinguisher handle. The removal of this pin will allow the handle to be fully compressed, releasing the compressed air and chemical mixture to extinguish the flames.

2. Aim

A fire extinguisher will typically have a short, flexible, rubber hose attached to the nozzle and extending away from the handle. This will allow you to aim the compressed mixture at the fire. However, be sure to avoid contact with the discharge opening as the CO2 can damage your skin.

3. Squeeze

Squeezing the handle will release the extinguishing agent. Its mixture will come out quickly and somewhat powerfully, so be prepared and keep firm aim on the blaze.

4. Sweep

You will want to use a sweeping motion, focusing the extinguishing mixture on the base of the fire. Continue this process until the fire is out. After the fire is out, watch the are and ensure that there are no remaining embers. It is possible for a fire to reignite, causing more fire damage.

This information can be found on the OSHA website

If you have any questions or concerns regarding the proper extinguisher technique, you can contact your local fire department or a fire remediation specialist at SERVPRO of South Chesterfield/Wildwood! 

Highly Trained Specialists

6/3/2020 (Permalink)

Here at SERVPRO of South Chesterfield/Wildwood, we have always put a high priority into educating our team. That need is more important than ever today. SERVPRO is an IICRC certified firm with certified technicians. That means you can expect the very highest in standards and protocols to be used in your home or business.

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after the successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Should you experience any fire, water or mold damage in your home or business you can trust that you are in the hands of experienced professionals.